Holiday Inn Leicester Reviews
Holiday Inn Leicester
129 St Nicholas Cir, Leicester, United KingdomView Hotel Details
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Holiday Inn Leicester Guest Reviews
4.2/5
Very Good
124 review
Verified reviewsLocation4.1
Amenities4.0
Service4.4
Cleanliness4.3
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All Reviews(124)
Positive reviews(122)
Reviews with photos/video(6)
Friendly owner(7)
Clean and tidy(6)
Negative reviews(2)
Guest User
Standard Super King Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 19, 2024
Very nice,I like it
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
PatsyCH
Standard Two Double Room
Stayed in Apr 2024
Business travelers
99 review
Outstanding
Posted on Apr 15, 2024
Good location, nice hotel with helpful staff.
Response from Property: Dear PatsyCHThanks for your feedback and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured, that we will take your comments for further encouragement within the team to ensure we continue to deliver great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
Anonymous User
Standard Queen Room
Stayed in Aug 2023
Other
1 review
Posted on Aug 9, 2023
The hotel was clean and peaceful,the staff was friendly.however, there is no swimming pool
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Newcocktail
Standard Two Double Room
Stayed in Apr 2024
Other
3 review
Very Good
Posted on Apr 23, 2024
Excellent service, delicious food
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Ellen Trown
Accessible Standard Queen Room
Stayed in Feb 2023
Family
5 review
Outstanding
Posted on Feb 16, 2023
Lovely centrally located hotel. Staff as always very friendly and accommodating. Managed to get our room and our son's room across the hall and nothing was too much trouble. Have stayed here before and would definitely stay again. Would definitely recommend
Stephania A-P
Standard Super King Room
Stayed in Nov 2022
Other
1 review
Very Good
Posted on Nov 25, 2022
Generally clean. Friendly, professional staff. Good breakfast. Not easy to access on foot- took us a while to find the pedestrian access through a car park. Refrigerator was missing from the room.
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Vikas
Standard Queen Room
Stayed in Aug 2022
Business travelers
13 review
Great
Posted on Oct 8, 2022
Breakfast was amazing. Room is comfortable. Overall a nice stay. Leicester High Street walking distance. Also walked over from Leicester Train station… Nice 10 mins walk passing through the High Street
Bonnie3818
Premium Two Double Room
Stayed in Jun 2024
Family
11 review
Outstanding
Posted on Jun 13, 2024
Good service attitude! The room was very clean! Will stay again and recommend to friends!
Original TextTranslated by Google
Response from Property: Dear GuestThank you for your feedback and the time taken to post it we value your comments. The team is delighted and this would encourage them to continue to deliver great service to ensure guests have a great experience. Thank you once again and we look forward to welcoming you back soon to Holiday Inn Leicester.Best wishesManish DhruveOperations Manager
Guest User
Standard Two Double Room
Stayed in Sep 2023
Business travelers
12 review
Very Good
Posted on Oct 17, 2023
It's quite satisfactory. The breakfast is much better than when I came here a few years ago. This is an improvement. Very good location
Original TextTranslated by Google
Response from Property: Dear GuestThanks for your feedback and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured, that we will take your comments for further encouragement within the team to ensure we continue to deliver great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
Guest User
Standard Two Double Room
Stayed in Dec 2023
Friends
8 review
Outstanding
Posted on Dec 24, 2023
The room is large, the price is moderate, and breakfast is included. Overall, I'm quite satisfied. recommend!
Original TextTranslated by Google
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Happy01
Standard Queen Room
Stayed in May 2023
Business travelers
20 review
Posted on May 31, 2023
I have stayed at Leicester Holiday inn many times before the epidemic, and I will go to the UK for business this year and stay at the Leicester Holiday inn again. The location is very good 👍🏻. Looking forward to the rich breakfast every morning.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to provide us with valuable feedback on your recent stay at our hotel. Your score inspires the team, which motivates them to keep improving to provide great service. We look forward to welcoming you in the future. Kind Regards Manish Deluwe Operations Manager
Chris1688
Standard Queen Room
Stayed in Apr 2024
Business travelers
14 review
Posted on May 4, 2024
The room was average, with a bad smell
Original TextTranslated by Google
Response from Property: Dear Chris1688Firstly, I want to apologize for the inconvenience of the smell, and not meeting your expectations. Next time please report any anomalies straight away so we have an opportunity to set it right and exceed your expectationsI shared your comments with our team. I am glad to see that you enjoyed the service you received, and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We appreciate you sharing your comments and we hope to have the opportunity to welcome you back soon.Best WishesManish DhruveOperations Manager
Guest User
Standard Queen Room
Stayed in Feb 2023
Business travelers
5 review
Very Good
Posted on May 9, 2023
Clean and hygienic, convenient transportation!
Environment: quiet
Service: considerate
Original TextTranslated by Google
Response from Property: Dear GuestThanks for your feedback and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured, that we will take your comments for further encouragement within the team to ensure we continue to deliver great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
Anonymous User
Accessible Standard Queen Room
Stayed in Jun 2023
Business travelers
5 review
Amazing
Posted on Aug 25, 2023
There is a shuttle bus to and from Heathrow Airport, very convenient
Original TextTranslated by Google
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
luna
Standard Room
Stayed in Jul 2022
Family
7 review
Outstanding
Posted on Jul 19, 2022
The hotel is in the centre of Leicester! 5 minutes away from a large supermarket! The overall service of the hotel is warm! The room is big and clean! It is a good choice for business trips to Leicester!
Original TextTranslated by Google
6/7