Top rated hotels in Laughlin

Tropicana Laughlin
3.6/5120 Reviews
On 7/7/22 I called made reservations for 3 rooms for 7/16/2022 at Tropicana Laughlin over the phone. Clearly stating I needed 7/16/22 date, celebrating parents 69th wedding anniversary. An hour later I printed reservation confirmations only to see clerk had set up 7/9/22 date!!! I called and was told there are no rooms on 7/16/22 only for 7/9/22. This clerk said I could stay at Harraha's for a much higher priced rooms. I quickly arranged for all of us to go on 7/9/22. Upon arrival check in clerk was very un-interested, bored actually in her job. I asked for at least 1 room to be close to casino floor for my 85 and 92 year old parents as it was difficult for them to walk. Clerk up them in another tower with so much walking, unbelievable!! Our room was not clean! The bathroom had used dental floss on the floor. Bathroom floor was dirty, many dirty spots on floor and dirt in the corners. Looked like it had not been moped in weeks. There was a coffee pot but no cups?? My husbands room key didn't work. My key would not work upon 2nd entry into room. I had to go to check in for new key, I also complained about the room. The clerk said sorry ”I'll put you in our luxury room for your inconvenience”. Great I thought but this room was identical to the room we had, only this one was clean. Ice machine on floor was not working - sign said go to next floor. Went next floor for ice - alarm going off, ice machine not working. Finally found ice 2 floors up. What a nightmare our experience was, won't be going back to this hotel.

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