SureStay Hotel by Best Western Laredo
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Laredo
SureStay Hotel by Best Western Laredo
4820 San Bernardo Ave, Laredo, Texas 78041, United States
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With a stay at SureStay Hotel by Best Western Laredo in Laredo, you'll be on the Strip, within a 10-minute drive of United States Consulate and Imaginarium of South Texas. This hotel is 0.5 mi (0.9 km) from Mall Del Norte and 1.2 mi (2 km) from Rio Grande.Show More
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Highlights
Free airport transfers
Free parking
Pets welcomeAmenities
ParkingFree
24-Hour Front Desk
Wake-Up Call
Airport pick-upFree
Wi-Fi in Public AreasFree
Airport drop-offFree
Smoking Area
Business Center
All Amenities
Property Description
With a stay at SureStay Hotel by Best Western Laredo in Laredo, you'll be on the Strip, within a 10-minute drive of United States Consulate and Imaginarium of South Texas. This hotel is 0.5 mi (0.9 km) from Mall Del Norte and 1.2 mi (2 km) from Rio Grande.
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3.7/5
Nearby Airport, good location and services, people like it very much.
All 16 Reviews
Surroundings
Airport: Laredo International Airport
(4.1 km)
Landmarks: Imaginarium of South Texas
(470m)
Landmarks: Cinemark Movies 12
(580m)
Landmarks: Templo Cristiano Piedra
(1.0 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
2 Queen Beds-Non-Smoking, Mini Fridge, Wi-Fi, Flat Screen Television, Work Desk
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
1 King Bed-Non-Smoking, Mini Fridge, Wi-Fi, Flat Screen Television, Work Desk
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
3.7/5
16 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.6
- Location3.7
- Service3.7
Average for similar properties in Laredo
AI Summary
Guests praise the friendly staff, cleanliness, and convenient location near the airport. However, they were disappointed with limited breakfast options and the staff's poor attitude regarding it.
Kathy Xuan
February 27, 2024
Nearby Airport, good location and services, people like it very much.
Liz
January 4, 2025
Very good location for shopping.
Original TextTranslation provided by Google
Guest User
September 1, 2024
This was the worst quality and worst customer service ever. They charged me a night that I was not there. They have an attitude that the customer is wrong and want even let speak with a manager. This room was filthy, the door knob was about to fall off, there were huge roaches in the room, there was no water pressure, the room had a mold Oder.
crmorgan1984
July 8, 2024
If your looking for a nice and safe place to stay this is it the staff is very friendly and the rooms are clean and the breakfast is very good.
Happycustomerldo11
January 2, 2024
Very comfortable and quite. Friendly staff ..I would definitely stay here again if I needed a room . Wifi was great . Spacious. Eating area great breakfast and staff on top of keeping it clean and well stocked
Guest User
September 4, 2023
I had a bad experience with customer service. Remote control was not working and tried to front desk, the phone was not in working either. I would not go back to this hotel in future. I made a mistake to stay in this hotel
Guest User
March 15, 2023
This property is an ideal location, central to plenty of restaurants, shopping, I-35, etc. The property features ample parking and laundry machines, and the rooms are clean and fresh. This was my first experience with Sure Stay, and even though it wasn't as nice as a typical BW, it was just fine and I'd stay again.
Guest User
February 3, 2023
A safe and clean property. Well managed and maintained. Just off the interstate and plenty of dining close by. If you are going to be in the area, try this hotel. A super helpful staff. Ask for Nancy. She is a superstar.
Services & Amenities
Most Popular Amenities
Parking
Free
24-Hour Front Desk
Wake-Up Call
Airport pick-up
Free
Wi-Fi in Public Areas
Free
Airport drop-off
Free
Smoking Area
Business Center
Fax/Copying Service
Additional charge
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Airport pick-up
Free
Shuttle Bus Service
Free
Airport drop-off
Free
Front Desk Services
Wake-Up Call
24-Hour Front Desk
Languages Spoken
English
Public Areas
Smoking Area
Vending Machine
Shared Kitchen
Cleaning Services
Dry Cleaning
Clothes Dryer
Business Services
Business Center
Fax/Copying Service
Additional charge
Accessibility
Assistive Listening Devices
Pool Ramp Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–04:30 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. NZD 170.32) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: US$25.01 (approx. NZD 42.60) per pet per day
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 72
With a stay at SureStay Hotel by Best Western Laredo in Laredo, you'll be on the Strip, within a 10-minute drive of United States Consulate and Imaginarium of South Texas. This hotel is 0.5 mi (0.9 km) from Mall Del Norte and 1.2 mi (2 km) from Rio Grande.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine. Guests can get around on the complimentary shuttle, which operates within 5 miles.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request), and a bus station shuttle is also provided at no charge.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine. Guests can get around on the complimentary shuttle, which operates within 5 miles.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request), and a bus station shuttle is also provided at no charge.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.