Hotels Near Langkawi Falls in Langkawi

A Truly Magical Experience – Beyond Expectations! I recently stayed at Berjaya Resort Langkawi, and I have to say it was one of the most magical and memorable experiences ever! I initially booked the *Rainforest Chalet*, but when I arrived at the hotel with my kids, something extraordinary happened. As I was getting ready to be transferred to the chalet, the assistant manager, Hafi (if I’m not mistaken), stopped the buggy and personally told me that they had decided to upgrade me to the **Premier Chalet on Water**. He mentioned that after seeing me check in with my children, they thought the Rainforest Chalet might not be as comfortable for us. I was completely speechless! The staff’s thoughtfulness and kindness made me feel so welcome and special, like I was being treated like family. What made this even more amazing was that I had only booked the room two hours before check-in via Trip.com, and requested a small anniversary celebration. I didn’t expect much given the short notice, but to my surprise, the staff went out of their way to decorate the room beautifully with towel and bed decor that made the occasion so much more special. I couldn’t believe how efficient and sweet they were in such a short time! What really stood out was the personal WhatsApp message I received from Ira (the guest service team) after check-in. She provided all the menus from the hotel restaurants and a list of activities around Langkawi, including night market schedule around the town! As someone who also works in the hotel industry, I think all hotels should adopt this approach. It keeps guests well-informed and makes them feel truly appreciated and connected throughout their stay. This small gesture made me feel like I had everything I needed at my fingertips! From the bottom of my heart, thank you Berjaya Resort Langkawi, I cannot recommend them enough. From the warm welcome to the magical moments they created, this was an experience that my family and I will cherish forever. If you’re looking for a place where you’ll be treated with care, thoughtfulness, and personal attention, this is it!

Awesome hotel with amazing beach front. The rooms are spacious, clean and the bathroom super luxurious . The gym is fully equipped with brand new techno gym stuff. They also provided free if charge late check out to accommodate our later flight.

We arrived early at the hotel and the weather was awful (raining).We we’re extremely tired and we had to wait for the rain to finish in order to be able to go out for a walk. The staff at the reception were excellent.I have been travelling a lot and I have been using Mercure often but I have never met such an amazing and professional customer service.The check in time was at 15:00 and the asked to wait in the lobby, they offered us a coffee and they managed to check us in at 11:00! Always with a great smile in their face.Ziela and Djarhul (apologies if I do not pronounce it correctly) and also the gentleman at the reception who brought our luggage in the room were so nice.Congatulations to Accor hotels (Mercure) for their excellent staff. The above employees made us feel very special and I would like to thank them For their support and help.Really 5 stars customer service

As a family, we enjoyed our time at PARKROYAL Langkawi. Their service was amazing, wide spread of buffet breakfast, great swimming area for adults and kids. They have kids playground and kids club which were quite clean and organized. Location wise is great as its just right by the beach. If you're renting a car, there's a car rental place just outside the hotel which is very convenient. Definitely coming back!

The room was spacious with a lovely view, and the bed was comfortable. However, it certainly didn’t look like a new hotel that’s been open for 12 months. The flooring, wardrobes and bathroom were tarnished and looked cheap. The grouting was yellow. However, it was still a relatively pleasant experience, albeit below expectations. Breakfast was standard, nothing special. Pool area was really lovely. Location is a strange one, a few minutes away from the beach, however it’s pretty quite around hotel. Also I was confronted by a pack of stray dogs about 150m from hotel, which put a damper on my stay. The lively town was 1.2 miles away.

Pros: Calm area that's away from tourist hotspots like Pantai Cenang. Friendly staff Comfortable Good restaurant Cons: The housekeeping can be better. The glass cups in the rooms don't get changed or cleaned throughout the stay. The drinking water faucet in the room is too slow. Breakfast coffee is not good. Breakfast food selection can be improved.

I have a pleasant stay at holiday villa during my trip to Langkawi, it was a birthday trip and I have requested for some decorations and to my surprised the room was decorated thanks villa for your time and efforts. I really enjoy staying there especially the staff all are friendly and helpful always greet you with a smile.

House keeping should check the body and hair shampoo bottles provided. Hair shampoo was finished when i wanted to use it prior to my stay at the hotel. Luckily i brought my own shampoo and don't mind to call for the house keeping. Do check again the room before letting the guest to check-in.

Ocean view is nice you will get the full sunset and sunrise view but hotel itself is very old. We did not expect we do not even have slippers in our amenities, facilities are old don’t even have kettle to make coffee. Buffet breakfast is fine, not so many options. If you want a better experience just book a newer hotel within the area.

I recently stayed at The Westin Langkawi Resort & Spa with my family, and it was an unforgettable experience. The property is stunningly beautiful, with lush greenery and breathtaking views of the Andaman Sea. It’s the perfect getaway for families looking for a serene and luxurious vacation spot. A special mention goes to Chef Mahesh Singh Rawat, the Indian Sous Chef, who went above and beyond to cater to our dietary requirements. His thoughtful gesture of making delicious tea for my family was truly appreciated and added a warm touch to our stay. The tea was delightful, and it’s these small acts of kindness that make a big difference. My family and I had an amazing time at the resort, enjoying the various amenities and the picturesque surroundings. We created some wonderful memories together that we will cherish forever. I highly recommend The Westin Langkawi Resort & Spa for families seeking a memorable and relaxing holiday.