To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(248)
Positive reviews(239)
Reviews with photos/video(118)
Delicious breakfast(30)
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Perfect for business trips(12)
Too many mosquitoes(6)
Negative reviews(9)
LoverGal
Premier Suite On Water
Stayed in Nov 2024
Couples
39 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Absolutely love this staycation! Very enjoyable stay in the suite on water amidst the nature. Though there were some initial hiccups in terms of long waiting time with lunch and Dayang cafe and cleanliness with the jacuzzi, but the entire stay is filled with wonderful memories over this New Year 2025! Kudos to the staff for the Gala party!!
Response from Property: Dear Gal, Greetings from Berjaya Langkawi Resort!Thank you so much for your heartfelt review of your visit to Berjaya Langkawi Resort. We truly appreciate your kind words and are delighted to hear that you had an unforgettable staycation with us. We are equally delighted that you enjoyed our Premier Suite on Water, and the New Year’s Eve Gala Event at our Resort. Your review serves as a great motivation for our team to continue delivering exceptional experiences to our guests. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future. Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Gunashekaran
Family Chalet
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 2, 2024
All amenities were available and nearby.The prices there were reasonably affordable. There was also 4 restaurants to dine .A fantastic nature stay.This was truly a beach resort a lot of activity's surrounding there.Very near to Sky cab also.
Response from Property: Dear Gunashekaran,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your delightful feedback about your recent stay at our resort. We're delighted to hear that you had an overall enjoyable vacation with us. Once again, thank you for choosing our resort for your getaway, and for sharing your overall experience with others. We would be honored to welcome you back in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Alina Barkova
Rainforest Chalet
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Nov 14, 2024
Very nice hotel with a big green territory. The staff is friendly. There are some things in the room that need to be repaired. But this doesn’t prevent the rest. A lot of animals and birds around. We were happy with it. Thanks Berjaya
6/7
Response from Property: Dear Alina,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort as your preferred destination. I am pleased that you had a memorable experience during your recent stay with us, particularly the idyllic location with presence of wildlife, and the warmth of our friendly staff. You’d be pleased to know that we are progressively embarking on a refurbishment exercise to elevate the overall quality of our accommodation and other areas. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Lai Sun
Rainforest Chalet
Stayed in Sep 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Oct 6, 2024
Maintenance good but can improve it. Breakfast not bad but can improve also. Staff is perfectly trained. Overall very satisfied
Response from Property: Dear Lai Sun, Greetings from Berjaya Langkawi Resort! Thank you so much for your heartfelt review to Berjaya Langkawi Resort. I am pleased that you had an enjoyable stay experience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. Your feedback about the maintenance & breakfast are duly noted, and rest assured we are committed to rectifying the areas we fell short for swift improvement. We appreciate the time you took to share your overall experiences at our resort. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Mommy Z
Rainforest Chalet
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
A Truly Magical Experience – Beyond Expectations!
I recently stayed at Berjaya Resort Langkawi, and I have to say it was one of the most magical and memorable experiences ever! I initially booked the *Rainforest Chalet*, but when I arrived at the hotel with my kids, something extraordinary happened. As I was getting ready to be transferred to the chalet, the assistant manager, Hafi (if I’m not mistaken), stopped the buggy and personally told me that they had decided to upgrade me to the **Premier Chalet on Water**. He mentioned that after seeing me check in with my children, they thought the Rainforest Chalet might not be as comfortable for us. I was completely speechless! The staff’s thoughtfulness and kindness made me feel so welcome and special, like I was being treated like family.
What made this even more amazing was that I had only booked the room two hours before check-in via Trip.com, and requested a small anniversary celebration. I didn’t expect much given the short notice, but to my surprise, the staff went out of their way to decorate the room beautifully with towel and bed decor that made the occasion so much more special. I couldn’t believe how efficient and sweet they were in such a short time!
What really stood out was the personal WhatsApp message I received from Ira (the guest service team) after check-in. She provided all the menus from the hotel restaurants and a list of activities around Langkawi, including night market schedule around the town! As someone who also works in the hotel industry, I think all hotels should adopt this approach. It keeps guests well-informed and makes them feel truly appreciated and connected throughout their stay. This small gesture made me feel like I had everything I needed at my fingertips!
From the bottom of my heart, thank you Berjaya Resort Langkawi, I cannot recommend them enough. From the warm welcome to the magical moments they created, this was an experience that my family and I will cherish forever. If you’re looking for a place where you’ll be treated with care, thoughtfulness, and personal attention, this is it!
Response from Property: Dear Mommy,Greetings from Berjaya Langkawi Resort! Thank you so much for your heartfelt and detailed review of your visit to Berjaya Langkawi Resort. We can't express how grateful we are for your detailed and passionate account of your visit. We are thrilled to hear that your stay at our resort was the best you’ve ever had. Your description of appreciation for our staff’s good care, thoughtfulness and personal attention are deeply meaningful to us, it perfectly reflects what makes Berjaya Langkawi so special. Your compliments will be shared with Hafi & Ira, as it will surely motivate them to continue delivering exceptional experiences to our guests. It’s heartening to know that you enjoyed our upgraded Premier Chalet on Water, and the beautifully decorated room by the housekeeping team for the anniversary celebration. We appreciate your best recommendation and the time you took to share your overall experiences. We are truly touched that Berjaya Langkawi Resort holds a special place in your hearts. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort for another wonderful stay in the future. Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Guest User
Premier Seaview Chalet
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Beautiful nature resort. Staff were very helpful and overall wonderful experience.
Response from Property: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to ensure the comfortability of our guests as our priority. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours sincerely, Ghani Ganesan Executive Assistant Manager
Family from Oz
Rainforest Studio
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
A paradise in the rainforest. Absolutely loved the hospitality. The location accessibility ans services were amazing. Just a few more points to include the wifi was intermittent and TV was quite an old one with no options. Could have upgraded them and given options for guests to connect through their devices. Also USB plugs for charging could be better as we had trouble charging our phones. But apart from these it is an amazing place a would love to visit them again. Thank you Berjaya.The nature walk cool and we could spot lot of monkeys squirrels lizards and fruit bats
Response from Property: Dear Oz,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Ctrip. It brings us immense joy to know that you enjoyed our beautiful location nestled within the rainforest, peaceful ambience, and Nature Walk activity. I have since addressed your comments on the WIFI and TV channel options with our Department Heads concerned to implement immediate rectification and improvement. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
MohammadYameen
Rainforest Chalet
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Nov 20, 2024
best resort
Response from Property: Dear Mohammad Yameen,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your recent experience of our resort. We are glad that you enjoyed a fantastic vacation with us. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
LimBelinda
Family Chalet
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Lovely resort surrounded by lush greenery and beautiful beach. We loved the chalets set in the middle of the forest - kids and adults alike enjoyed the buggy rides to and fro our chalet but you could take a nice walk and take in the sounds & sights of the forest as well. Kids especially enjoyed the numerous pools available.
We were pleasantly surprised by the attentive staff - communicated daily via whatsapp which is really convenient for us. All in all, a great place for a relaxing vacation amid nature!
Response from Property: Dear Belinda,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed our beautiful resort surrounded by nature, beautiful private beach, buggy rides, and relaxing swimming pool. It warms our hearts to know that our staff members had retained their shine in striving to create a warm and friendly atmosphere for our guests. Thank you once again for choosing to stay with us and for sharing such a positive feedback. We look forward to welcoming you back for another memorable stay at Berjaya Langkawi Resort.Yours sincerely, Ghani Ganesan Executive Assistant Manager
Prabhakaran
Family Chalet
Stayed in Nov 2024
Family
1 review
2.5/5
Posted on Dec 11, 2024
I would say that the stay was just ok. The services provided in the hotel is not great compared to what they charge. The breakfast spread is pretty bad and the taste is also not great. What used to be 10 years back, the property quality has really gone down. I would not stay again in this place considering the location constraint and also the quality of service.
Response from Property: Dear Prabhakaran, Greetings from Berjaya Langkawi Resort!Thank you for your recent patronage at Berjaya Langkawi Resort and for taking the time to share your review! I would like to extend my sincerest apologies for the unsatisfactory experience you encountered during your recent stay at our resort. We deeply regret that we fell short of meeting your expectations, and I want to assure you that your feedback is of utmost importance to us. Rest assured that we will endeavor to improve where we fallen short. We hope you will give us another chance to showcase the true potential of our resort and restore your faith in our services.Your Sincerely, Ghani Ganesan Executive Assistant Manager
Guest User
Family Chalet
Stayed in May 2024
Family
1 review
2.5/5
Posted on Jun 9, 2024
I will rate this resort a 3 star or 2.5 star. It wasn't a good experience as we have to change the room due to flooring and water clogging. There was no bathrobe and the towels were missing in one bathroom. We moved to another room now but we wasted so much time in arranging and shifting. It's not a kids friendly hotel and we found spiders, mosquitos and bees in the room.
Response from Property: Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. Being a resort nestled in the heart of rainforest, presence of insects is sometime unavoidable. Nevertheless, we do equip our rooms with insect screen, insect repellent and spray to handle such situation, and we always hope that it be a positive experience. Additionally, the towels are setup on the bed in swan shape as a welcoming decoration. We value your feedback as it helps us identify areas where we can improve our services and offerings. Once again, our renewed apologies for any inconvenience you may have faced during your stay. We eagerly anticipate the opportunity to welcome you back to Berjaya Langkawi Resort and provide you with the exceptional service in the future. Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Hans Xin
Rainforest Chalet
Stayed in Apr 2024
Family
10 review
3.5/5
Posted on Jun 4, 2024
Resort location is near cable car and have regular shuttle to cable car station
Resort is 30+ years history, for those rooms not yet refurbished the condition is very so so.
Response from Property: Dear Hans Xin,Greetings from Berjaya Langkawi Resort! It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. You will be pleased to know that the resort has embarked on a refurbishment exercise in stages for all areas. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
laysean
Rainforest Chalet
Stayed in Apr 2024
Family
5 review
4.7/5
Amazing
Posted on May 28, 2024
I had a pleasant stay at this hotel. Love the environment and facilities provided. Will definitely come back on my next trip.
Response from Property: Dear Laysean, Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Trip.com. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to ensure our customers comfort as our priority. We appreciate the time you took to share your overall experiences, and we are eagerly looking forward to welcoming you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager
Mohit
Rainforest Chalet
Stayed in Oct 2024
Family
2 review
3.7/5
Posted on Nov 18, 2024
Little old property but it is managed properly and the staff is very pleasant and helpful! Smiling faces really makes your stay better🙂. Location wise I would personally prefer somewhere a bit more bustling like Cenang , this was quite isolated.
Response from Property: Dear Mohit,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to provide us with your valuable feedback regarding your recent stay with us. Your kind words on your overall experience with our staff certainly validate their effort, and rest assured that I will share your positive feedback with all of them. You’d be pleased to know that we are progressively embarking on a refurbishment exercise to elevate the overall quality of our areas. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future. Yours Sincerely, Ghani Ganesan Executive Assistant Manager
dozken
Family Chalet
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Berjaya Resort in Langkawi exceeded all expectations. The breathtaking views, luxurious accommodations, and impeccable service made for an unforgettable stay. The resort's tranquil ambiance and array of amenities provided the perfect escape from the hustle and bustle of everyday life. Dining options were exquisite, offering a delightful culinary journey. Without a doubt, Berjaya Resort is a must-visit destination for anyone seeking relaxation and indulgence in paradise.
Response from Property: Dear Dosmukhamed,Greetings from Berjaya Langkawi Resort!I am writing in response to your review of your recent stay at Berjaya Langkawi Resort. We were delighted to read about your experience and the good rating you bestowed upon us. It brings us joy to know that you enjoyed our amazing location with stunning view, spacious accommodation, diverse culinary offerings, and had an unforgettable vacation at our resort. Once again, thank you for taking the time to share your feedback and your best recommendation to others for staying with us. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager