Holiday Inn Express Langfang New Chaoyang Reviews
Holiday Inn Express Langfang New Chaoyang
5-11F, No.82 Heping Road, Guangyang District, Langfang, Hebei, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Holiday Inn Express Langfang New Chaoyang Guest Reviews
4.8/5
Excellent
1850 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1850)
Positive reviews(1821)
Reviews with photos/video(358)
Delicious breakfast(231)
Friendly front desk staff(192)
Large rooms(126)
Convenient parking(79)
Near shopping area(75)
Convenient for shopping(68)
Stayed multiple times(22)
Awesome gym(12)
Negative reviews(29)
Nabin
Superior Double Room
Stayed in Aug 2024
Business travelers
4 review
Outstanding
Posted on Aug 15, 2024
Hotel location,service, breakfast and room are all good
Response from Property: Dear guest Hello, thank you for your trust in the choice of new Chaoyang Zhixuan Holiday Inn, the hotel can provide you with a quality stay experience, deeply honored, is your generous five-star praise gives our staff unlimited motivation, hard service, heart to receive every guest is our purpose of service, looking forward to your visit to the hotel again, - Hotel guest relations Manager
Guest User
Superior Double Room
Stayed in Aug 2024
Other
2 review
Outstanding
Posted on Sep 1, 2024
They hotel is clean and they have good breakfast
Response from Property: 【Hotel Review Score 4.86】Dear guests, thank you for your trust to choose the new Chaoyang Holiday Inn Express, the hotel can provide you with a high-quality stay experience, I am deeply honored, it is your generous five-star praise to give our staff unlimited motivation, hard service, attentive reception of every guest is the purpose of our service, look forward to your visit to the hotel again, - Hotel Guest Relations Manager
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Oct 6, 2024
Spacious room and all staff are nice.
Response from Property: 【Hotel Review Score: 4.87】Dear guests, thank you for your trust to choose the new Chaoyang Holiday Inn Express, the hotel can provide you with a high-quality stay experience, I am deeply honored, it is your generous five-star praise to give our staff unlimited motivation, hard service, attentive reception of every guest is the purpose of our service, look forward to your visit to the hotel again - Hotel Guest Relations Manager
Michael & Nici Exploring China and Beyond
Superior Double Room
Stayed in Mar 2023
Business travelers
61 review
Posted on Mar 17, 2023
Are they affordable, or just plain cheap skates?
"The least you expect, the more satisfied you will be".
Where do I start...
A four letter word starting with S and ending with T, comes to mind, when thinking about rating this hotel, in terms of service received.
Front of house (seven or more staff), including the duty manager, were "hanging around" the back of the counter, upon our arrival.
A toothbrush, and a comb, that's it, that's what you can expect to find during your stay.
Too much effort for them to even supply something as basic, as a shower cap.
It's mid March, and can you guess, what music is playing in the background?
Christmas music, clearly, there is no supervision and oversight from regional management, or just a lack of common sense.
The rooms are dark, and have a dodging feel to them.
In the dining area, where breakfast is served, you will find that the descriptions of the dishes on display, are solely in Chinese.
No English whatsoever, yet, "they" want to "run" an Internationl / English brand.
This branch, is in my opinion not worthy to represent an international brand.
Perhaps, retraining or change of management, would be an option.
Until then, this establishment will never see us again, nor will we recommend them.
6/9
Response from Property: Dear guest:有朋自远方来，不亦乐乎:How happy we are To have friends from afar. thank you for choosing stay at Holiday Inn Express Langfang and taking the time to share your stay experience with us. We regret that this stay did not meet your expectations and caused you an unpleasant experience. About you mentioned the price is out of line, here for you to explain in detail, Holiday Inn Express is a fast, business, type of a suitable for the business people , Hotel price is a combination of the city and the hotel brand to negotiate common definition, and the price is quite transparent. you absolutely enjoy the right to know and have the absolute choice. About you mentioned that many receptionists in reception counter , When you checked in ,there was Handover time. that is not hanging around,we hope you could understand ,about the backgound music,we have checked player ,there is no record of Christmas music,We would like to express our deep apologies ror the inconvenience! We have immediately shared your feedback with the hotel management team, and started self-inspection and rectification work. As an brand hotel, it is always our goal to ensure the comfort and satisfaction of every guest! Thank you for your advice and suggestion. we hope you could visit our hotel again and witness our growth and progress. we looks forward to seeing you again Guest service Manager
sugarpop
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
63 review
Outstanding
Posted on Dec 17, 2023
Staffs are friendly and professional able. Breakfast is good enough.
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
3 review
Outstanding
Posted on Oct 26, 2024
Daisy sirismile很好
LouisC
Superior Room (2 beds)
Stayed in May 2023
Travel with friends
17 review
Very Good
Posted on May 18, 2023
Located close to the Beijing Spartan Race venue, it was convenient for us to stay here. We enjoyed a good breakfast before our race and relaxed in the lobby after the race. The check-in process took 45 minutes which was too long.
Response from Property: Dear guest, thanks for your comments! We're glad you enjoyed our breakfast, and our welcoming lobby! I'm sorry that you waited too long during the check-in process. For foreign guests, we have to type in lots of indentity information manually, that is why it takes some time for you to check in. But we will constantly improve our services, and try to improve our efficiency as well. Again, thank you for staying with us, hope to see you next time! -Guest Service Manager
Anonymous User
Superior Double Room
Stayed in Oct 2022
Business travelers
1 review
Outstanding
Posted on Oct 29, 2022
high quality service and best price, really warmly greeting from hotel reception and best city view from the windows.
Response from Property: Dear guest: Thank you for staying in our hotel, it's our pleasure to provide services to you., We are really honored, and looking forward to meet you again! Guest Service Manager
Daniël Remon
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
12 review
Outstanding
Posted on Apr 29, 2024
Very convenient location!
Guest User
Superior Room (2 beds)
Stayed in Sep 2023
Business travelers
2 review
Outstanding
Posted on Sep 5, 2023
Siri Dasiy sun Smile good
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
11 review
Outstanding
Posted on May 12, 2024
Good environment, high cost performance, it is the first choice every time I go on a business trip. The most important thing is the front desk, Miss Lisa is gentle, check-in is convenient, parking is safe, and the facilities around the hotel are also convenient
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust in choosing Holiday Inn Express Xinchaoyang. We are honored to provide you with a high-quality stay experience. Your generous five-star praise has given our employees unlimited motivation. Our service tenet is to work hard and receive every guest attentively. We look forward to your visit to the hotel again. -Guest Relations Manager of the hotel
Sunglin Huang
Superior Double Room
Stayed in Apr 2024
Business travelers
11 review
Outstanding
Posted on Apr 27, 2024
The room is clean and comfortable, the breakfast is rich, and the front desk service is attentive. I recommend everyone to find Xiao Liu-Liu Xinyue, who proactively and enthusiastically assists travelers with their needs👍👍👍! Next time I go to Langfang, I will choose Holiday Inn!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust in choosing Holiday Inn Express Xinchaoyang. We are honored to provide you with a high-quality stay experience. Your generous five-star praise has given our employees unlimited motivation. Our service tenet is to work hard and receive every guest attentively. We look forward to your visit to the hotel again. -Guest Relations Manager of the hotel
Guest User
Superior Double Room
Stayed in Apr 2024
Other
10 review
Outstanding
Posted on Apr 11, 2024
The hotel is very good. Since we checked in late, we reserved the room. Daisy at the front desk was very welcoming. The breakfast was rich and very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust in choosing Holiday Inn Express Xinchaoyang. We are honored to provide you with a high-quality stay experience. Your generous five-star praise has given our employees unlimited motivation. Our service tenet is to work hard and receive every guest attentively. We look forward to your visit to the hotel again. -Guest Relations Manager of the hotel
lzy1805
Superior Double Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 7, 2024
The room is spacious and comfortable, the environment is clean and bright, and it is located in the center, which is very convenient for eating, drinking and having fun. Lisa has a good service attitude and is always responsive. It's great! I will stay here again next time and recommend it to everyone. It's suitable for business trips and family travel!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your trust in choosing Holiday Inn Express Xinchaoyang. We are honored to provide you with a high-quality stay experience. Your generous five-star praise has given our employees unlimited motivation. Our service tenet is to work hard and receive every guest attentively. We look forward to your visit to the hotel again. -Guest Relations Manager of the hotel
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
7 review
Outstanding
Posted on Apr 22, 2024
The overall standard of the hotel is very good, the location is also very good, and travel is very convenient. The breakfast was also very rich. I will continue to book this hotel next time I come. Good reviews, recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your trust in choosing Holiday Inn Express New Chaoyang. We are deeply honored that the hotel can provide you with a high-quality stay experience. Your generous five-star praise has given our employees unlimited motivation to work hard. Service and receiving every guest at the hotel attentively is the purpose of our service. We look forward to your visit to the hotel again, - Hotel Guest Relations Manager