Top 5-Star Hotels in Lake Buena Vista

I’m sitting here on my last night and feeling sad, I don’t want to leave. I wanted to write a review because there were so many bad reviews that I was getting a little bummed before I came. First off, do not be afraid of the construction going on. My building was literally right across from it and I barely heard anything or saw anything. Second, everyone keeps talking about how the rooms need updating and I agree to a point. I did not feel my room was dank or worn. It was beautiful. It was clean. We loved it. They cleaned everyday too and even at Animal Kingdom in January we didn’t have that. The Lagoon View is great o highly recommend! We ate at Citricos , and are waiter Giovanni was excellent and the food was fabulous. We were a party of 13 with 8 kids and he handles us with ease. The pools are all great, my kids love them especially the slide pool! The hotel lobby and grounds are beautiful. The location is very good. The monorail makes it easy to go to Magic Kingdom and even going to Epcot didn’t take as long as people on line act like it does! We still totally rope dropped! Bottom line it was a great trip. We were a party of 13 and no one is complaining! Yes it is super expensive. Disney is expensive! Other then that we were really happy and are sad to leave! My only recommendation is when there is an issue and there were a few at check in you go back to throwing lightening lanes at people like the fast passes in the old days! It makes you feel like you are getting some kind of compensation when things aren’t perfect. Just fyi all of our issues were resolved. They were nice about it too!

We stayed here for two weeks during September 2022 and really couldn’t find any fault with the hotel, especially for the price paid. Every staff member we interacted with was friendly, knowledgeable and gave great customer service. The rooms are large and the beds are comfortable, with two pillow choices available (labelled firm and soft) which we thought was a great idea. There are also lots of charging ports fitted into the room which come in very handy. The rooms are on the basic side but for the price paid they’re great value. Housekeeping was also every day which many places surrounding Disney still weren’t offering at the time we stayed, and was one of the reasons we selected the hotel in the first place. The included bus service to the Disney parks is also excellent, and much better than the Disney resort provided buses in our experience. They ran every hour to every park until after closing time and were always on time, with good a/c and a seat available. The hotel is also only a 10 minute walk to Disney Springs, where you could then use Disney transportation to resorts if needed for dining reservations etc. We also stayed during Hurricane Ian and we couldn’t have felt safer there. Every staff member was outstanding and went out of their way to make sure we felt safe, with many working longer hours to do so. The bar and food service stayed open for the duration of the Hurricane too which meant we didn’t even have to worry about getting food/water. All in all this was a fantastic stay and we will be back.

This is a brand-new hotel in a stunning location which should be great. Instead, my family and I had a truly terrible experience from the first moment there. Don't stay at this property unless you're prepared to deal with frustration and disappointment. The hotel was nowhere close to full during our mid-week stay, yet our rooms were not ready at check-in, and the staff rudely evaded my questions about when we'd be able to have access. (This isn't a small matter when you're trying to manage increasingly tired and frustrated kids.) The property advertises an ”arrivals/departures lounge” where you can change/shower/etc. before you check-in or after you check-out, but it wasn't ready during our stay. (Of course, there wasn't anything to indicate that it wasn't open yet, and the doors were unlocked. I only figured out that it wasn't open when I tried to use the lockers inside and asked a pool attendant why the lockers weren't working.) Once we finally had access to our connecting rooms, they were a major disappointment, both in quality and layout. The connecting doors were on springs that automatically, so we had to jam bath towels in the doors to keep them open. (What's the point of having a connecting room for kids if the doors to the parents' room automatically close?) The quality of the furnishings and hardware in the room is far below what you'd expect on a property that advertises itself as a luxury resort. The vinyl flooring was not installed properly and was bubbling up at the connecting doors. The button to toggle between bath and shower operation fell off when I grazed it with my hand. There was still painter's tape all over the inside of the connecting doors -- nobody had bothered to take it off. Quality control was non-existent. Perhaps more importantly, it seems like nobody put much thought into getting the details right at this place. The only trash can in the bathrooms is tucked into the commode -- there isn't one near the sink, where it's needed most. In two bed rooms, there's a large circular table in the middle of the room between two beds, which is easy to trip on when the room is dark and impedes the flow of the room. The lobby and front entrance to the property is on the third floor -- but there's no sign in the elevators telling you that, and only the first floor is marked with a star (which, of course, usually denotes the building's main exit.) The service was no better. In the morning, we had an early reservation for a Disney breakfast, so I tried to call down twice to have the valet bring our car to the front. The hotel's phones weren't working. I tried calling the front desk from my cell phone -- still, not working. We then went downstairs and told valet in person to bring our car around, and we had to wait several minutes for it. In the meantime, I told the front desk attendant that the phones weren't working, both on the inside phones and when calling from my cell phone. He dismissively told me t

Not even sure where to begin, the stay was THAT fantastic! Lindsay at the Front Desk was just amazing in helping us prior to arrival day and just a wonderful person. Arrival was easy despite being a very big property with many business and conference travelers around the lobby area. Parking was plentiful and close by. The room was recently remodeled and was done VERY nicely. The pools and gym were just wonderful- clean, up-to-date, enjoyable and well kept. Perhaps the best part of the experience was the proximity of the property to Disney Springs, to I-4. to Publix and to the outlet mall were all just wonderful. For comparison, the following night after departing, we stayed at Disney's Contemporary Resort and my wife commented that the Hilton was just as great as that hotel. In future, I don't ever see myself staying at another Disney resort and that THIS is my Disney hotel for all future stays. My daughter stayed here over Spring Break from college a few months prior to our stay and she had great things to say about her experience on that stay; she grew up on Disney resorts and Disney cruises I had taken her on, so she knows what a nice hotel feels like and this hotel has raised the bar on all future hotel stays....it was THAT great an experience. Kudo's to the staff and the management team for a well run facility and a wonderful staff.

Dear Fort Wilderness Management, I hope this message finds you well. I am writing to share some feedback regarding our recent stay at Fort Wilderness. We were very excited about our camping trip; however, we encountered several issues that significantly impacted our experience. I had initially intended to leave a positive review, but due to the numerous problems we faced, it is difficult to do so. This trip was a graduation present for my son, and unfortunately, it fell far short of our expectations, essentially ruining what was supposed to be a special occasion. Many aspects of our stay did not meet the advertised standards, and it has left us questioning whether we would return to this property or recommend it to others. The issues we encountered include: 1. **Refillable Cups**: We purchased a $24 refillable cup, but the ice machines were not functioning, which was very inconvenient as well as frustrating. Why did I pay such. High price for something that doesn’t work? 2. **Electric Bikes**: We were disappointed to discover that electric bikes are not permitted, only manual bikes. Additionally, the website does not clearly state that golf carts are generally sold out, leaving guests with limited transportation options unless they use the buses or walk. 3. **Pool Seating**: Many guests reserve pool chairs with towels without using them, leaving others without seating. This practice should be monitored by staff to ensure all paying guests can enjoy the pool amenities. 4. **High Food Prices**: The cost of food items, such as $11.99 for a slice of pizza, is excessively high. 5. **Fishing Areas**: The designated fishing areas are limited to two small spots, both of which are in direct sunlight. This makes it challenging for families with young children to enjoy this activity comfortably. It also makes zero sense when there are an abundance of shaded spots that fishing is possible. 6. **Chipmunk Show**: The seating arrangement for the Chipmunk Show is problematic. Children are required to sit in the bleachers far from the stage, which causes them to become upset because they cannot see the characters, disrupting the experience for everyone. 7. **Playgrounds**: The playgrounds are not shaded, making them uncomfortable for children to use during the day. 8. **Pool Restrictions**: Guests are not allowed to jump into the pool or sit on the edge to watch their children, yet there is often no available seating due to reserved chairs. This creates a stressful environment for parents with young children. Given these experiences, it is hard for me to consider returning to Fort Wilderness. This is particularly disappointing because we have never encountered such issues at other Disney properties. The standards here did not meet the usual Disney quality, and it is clear that improvements are needed.  We had high hopes for this trip and believed that Disney would provide a memorable and enjoyable experience. Unfortunately, that was not the case. We

Hotel proximity to Disney Springs is great. Staff were helpful but the rooms leave much to be desired. First room was above the lobby so requested a change. Only got moved because of being a Hilton Diamond member and the room wasn't much better. The bathrooms are in major need of an upgrade. Rooms are basic, beds were comfortable and our little salamander friend seemed to enjoy it very much. Room was clean except housekeeping missed the used shower cap left in the bathroom. Hotel was packed when we arrived and the next morning it took 20 minutes to get our rental car from valet. When we left and the hotel wasn't as busy except for a convention, it took five minutes so staffing is still an issue. Resort fee is ridiculous and adds a lot to your bill. Overall won't stay again even though it was an easy walk across the pedestrian bridge to Disney Springs.

Very good, the hotel also has a very fragrant aroma, the surrounding environment is also very good, walking to a shopping plaza is not far, the outlet is also close to the taxi, it is recommended, the price is very reasonable

Not bad, pretty good

Booked this location for a two night stay for our 5 year anniversary for the purpose of visiting Universal Orlando and Islands of Adventure theme parks. Called a day before arrival to see if I could have a bottle of wine or champagne waiting as a small surprise for my wife. The gentleman I spoke to was very polite but informed me that this location didn’t offer such a service. He did say he would make a note on the account that is was an anniversary trip. Upon arrival the following day, the concierge who greeted us offered us a congratulations as we checked in. We were upgraded rooms to a junior sweet and even had our parking fees waived. It was a very thoughtful gesture and really got our trip off to a great start. Every staff member we encountered was very polite and welcoming and we really appreciated it. Room was clean. Did not have a single issue. Only a 10-20 minute drive from Universal with a car rented.

Located in Lake Buena Vista (Bay Lake), Disney's BoardWalk Inn is within a 5-minute drive of Disney's Fantasia Gardens Miniature Golf Course and Disney's Winter Summerland Miniature Golf Course. This 4-star resort is 2.2 mi (3.5 km) from Disney Springs® and 2.2 mi (3.6 km) from Disney's Blizzard Beach Water Park.Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a waterslide. This resort also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Spending a day of fun is easy with the complimentary theme park shuttle.Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 378 guestrooms. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers.