Lake Buena Vista Hotels with Airport pickup service

The staff was excellent , very helpful and kind. The hallways smelled a bit musty as well as the room. Maybe the rugs need to be cleaned more often. The hotel appears to be older which accounts for small lower quality upgrades in the room. The upgrades done were somewhat lacking like incomplete paint trim in the restroom which included rough door bottom edging with pealing paint, as well as rust at the bottom of the metal door frames. The shower head was old and outdated and did not function properly for adjustment of different spray options. The restroom fan was loud, pool quality and connected to the light switch so both are on at the same time. This did not allow the light function at late night without the noisy fan. The fan should be replaced with a much quieter better quality type like a Panasonic multi speed. The towels were clean and also had a musty smell. The window covering did not function properly and was difficult to operate. The room light switching was located only at the entrance to the room which was a long hallway before entering the room. An addition set of redundant switches closer to the main room would be a very helpful convenience preventing long trips to the main door for night shut - off or modulation of lighting within the room. Overall I would rate the Hotel based on price and room at 3 or 3.5. However, the staff was very attentive and responsive, the hotel was properly staffed for quick check-in and deserve a rating of 5. General appearance, lobby and common area cleanliness is rated as a 4.5 only because of the musty smell in the hallway walking to the rooms. Sal Castelli Prior NYU Hospitality Adjunct Professor

This hotel is very good. It is closest to MK. The second floor of the hotel can take the small train directly to MK. At night, there are many people who take the train from MK. At this time, you can take the cruise ship to Pier 2 and return to the hotel. Come to Orlando Disneyland the whole journey ~ you need to stay in a hotel, you don't need to change hotels at all (don't ask me how I know). This hotel has cruises, trains, buses to choose from, and UBER is also very convenient. The hotel room is large, the health is very good, there is a hand-held shower, not the kind of wall-mounted can not be picked off, it is also convenient. The hotel restaurant closed on time at 21:00. We came back late. We didn't eat dinner. We took half a bag of biscuits. If we want to go back to the hotel for dinner, we have to arrange a time.

Disney Springs is right across the street. The pool area and lazy river are very well designed. The kiddie pool is perfect for children ages 0-5, and parents can sit back and relax while watching their kids play. The staff at the breakfast buffet was great and even asked us if we wanted a cup of coffee to go and she actually made us two new coffees for us to take away. We stayed in a fireworks viewing room, and we could see two different fireworks shows far away from our room every night from 9:00-10:00. The room was not very spacious, the interior was a bit dated and we had to put a towel in the slippery tub to prevent my child from falling.

This hotel is perfectly placed to walk to Disney springs where you can take the transport to the parks or other accommodation for the restaurants, alternatively there is complementary transportation to all Disney parks. Free WiFi, tea and coffee and water everyday, staff super friendly and will help and advise you with any plans you want to make. We were given a high floor (which turned out not good for my mum) the staff helped move floors and for a small fee we upgraded without issue. Would definitely stay again. Thankyou

The location is good, 5 minutes walk to Disney Spring. The attitude of the front desk staff was average, and it felt like there were no customers at all. Of course it’s Disney! There is an endless stream of tourists every day. The room facilities are relatively old, especially the leather handles of the cabinets, which are really not what a four-star hotel should look like. Although it is a Disney hotel, there are no Disney elements except for the advertisement at the elevator entrance. When going to Disney, I still recommend the newly opened Suite hotels at Flamingo Crossing, which are new and convenient. It is much better than the ”old, poor, expensive and small” in the park.

Check in is at 6 p.m. which is truly inconvenient since check out is at 11 a.m, Our room wasn't ready until after 7 p.m. Our room had a dead roach in it. On top, you need to pay for parking which is ridiculous. When you call the front desk, it takes over 10 minutes to get anyone on the phone. The rooms are small and cramped.4 of us in a room was truly tooooo much. The room wasn't cleaned while we stayed.

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Not bad, pretty good

We got in at like 12 and they allowed us to check in early so that was very nice of them , i only thing i probably would say it to have little more lights in the room. It was very dim in the room itself