Top rated hotels in Lagos

Ibis Lagos Airport
3.6/5115 Reviews
Hospitality standards from the staff is poor, lack of emotional intelligence, lack of empathy for the guest. I have never seen where a guest would need to go down to the reception in front of other guests to give his laundry for dry cleaning!!!totally weird. Front office agent Moses needs to undergo more training on how to greet the guest and body language usage when in front of a guest . We are paying, so your staff needs to learn how-serve with courtesy. Your room service staffs are bringing their card machines inside the room to plug to the socket and charge it before taking payment???? Wasting our time till our food got cold and unenjoyable! Even after telling her to come back for the payment so as to eat on time, she directly declined like we were going to run away without paying. Phones are not working properly, when ordering I was told to speak louder couple of times till I started shouting on top of my voice. Total wasted night
Ibis Lagos Ikeja
3.2/574 Reviews
It's okay, but the place to live is small, but the food is okay, there is also a Chinese restaurant next to it, you can also order beer and some western food

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