Extended Stay America Suites - Los Angeles - la Mirada

The room was not ready for guess. First off, the room had a musty and damp smell. After turning the AC on and shutting the windows, we left the room to go have dinner. Upon returning, the room had the same smell and that's when we noticed the fire alarm hanging from the ceiling. I went to the front desk to tell the clerk. He said that he would be up in 10 minutes. While waiting for the clerk, I tried to turn on the TV (it never turned on for me). The clerk reinstalled the fire alarm and solved the TV issue (it turned on). After he left we discovered that the water was seeping up from the seams of the tile floor when you stepped on the tiles. At this point I was over it (knowing that that was a potential health risk issue), I went back down to the clerk to either get another room or get a refund. the clerk informed me that I could not get a refund and that he was booked up, but that he would give me another room if someone canceled. again that room was not ready for guess

This hotel should be rated 0 or negative (absurd) if possible. Be highly aware that this hotel may cancel your reservation right before your check-in time with a lie of "invalid credit card". They will provide you an opportunity to stay in it with an elevated room rate.

Everytime I get a room at the Extended Stay I feel like I am at home. No matter what city I am in or what county The Extended Stay has met my needs 100%. And treated me like family. You can't go wrong with the hotel chain. They have always made me feel comfy and cozy!

Smooth check in process. Excellent location next to the freeway. Room was good with a kitchen and a nice bathroom. Everything was clean and had a good night. Ordered food delivery and no issues. Reasonable price and great for last minute stay

Arrived at the hotel only to be told my room wasn't available due to their system overbooked the hotel by 15 rooms! I initially booked a room with 2 queen beds so after 20 mins or so the hotel clerk finally gave me a room with a king bed. This room wasn't cleaned properly as I saw fingerprints on the table, dog hair in the bathtub, a roach in the kitchen sink and one in the bathroom. The bathroom sink had a slow drainage. My wife & I gave the room a thorough cleaning ourselves with our lysol wipes & lysol spray & clorox. The hotel now smell like dogs, the carpets need cleaning inside the rooms & the hallways! Glass on entrance doors are dirty & so are the walkway entrances! This is sad as their is no pride in maintaining the cleanliness of this particular hotel in La Mirada, California! Needless to say, I won't be staying there anymore and now will be going back to the Residence Inn for future get aways! I won't even get into all the dog barking going on throughout the night! Terrible stay!