Hotel Arenal Springs Resort & Spa

We had a great stay, the hotel is beautiful luxurious, and the rooms have parking at the door, with a view of the volcano. Hot springs are superb we went a lot, and the swim up bar is great for a cool down drink. Breakfast is a vast buffet, great choices and you can even make your own smoothies with fresh fruit and vegetables, we couldnt fault it. We eat at the Italian restaurant, very disappointed, starter bread was stale and the pizza wasnt nice and the pasta was salty, nothing authenticity Italian, you must do better with this restaurant and it was the most expensive meal in La Fortuna. The gift shop was great with the prices no different to shops in the town. Would go back without hesitation.

We loved the overall feel of the resort. We found the staff to be friendly, the environment very clean and the hot springs were great. We found the food overpriced and the quality was hit and miss. The room was nice, but not what up to what I perceive a 5 star resort to be. The resort is conveniently located near many things you want to do in the area and we used Uber reliably throughout our trip to get back and forth.

The hotel and staff did an amazing job in preparing the suite for our daughter’s 12th bday. We also planned ahead and purchased a cake. They made an incredible cake that was gorgeous and delicious. We also had an awesome dinner in a cabana like table that was also decorated. Our daughter felt like a princess and we made sure to share the cake with 2 other guests and sent the cake back to the staff to eat including their children. It was a magical place for us and the staff were awesome, friendly and kind. Our daughter enjoyed the Shirley Temples with extra cherries. Everyone knew it was her bday and made sure she felt special. It was difficult leaving and we hope to come back someday. We know exactly which room to stay in for our next visit! The view of the volcano from our room was breathtaking.

An exceptional resort. Just left this wonderful hotel and would recommend it highly to anyone. Having the hot springs in the grounds available anytime was so very special. Just dipping in after a rainforest tour was such a treat to soothe sore muscles. The food is pricey but I found less than going into town and paying for a taxi. And also the quality in all restaurants is great. We particularly enjoyed the poke bowls at the pool bar and the gnocchi at the Italian restaurant. The breakfast buffet was also amazing. But the reason this is a 5 star hotel is the great staff. So friendly, everyone went above and beyond for us. Kind and thoughtful everyone from Joel the happiest bellhop I’ve ever met to the meticulous Sofia cleaning our room. Thank you everyone for making our stay so special!

Check-in was good. We then took a buggy ride to our room. Nice room plenty of space nice and clean air conditioning good towels, nice bathroom superb. The springs were hot and extremely interesting great views of the volcano. Plenty to do in and around the area. Went on a bike ride. Shop on site with everything you need medically, close et cetera. Extremely clean resort and well manicured gardens.

Absolutely stunning resort! Me and my family of 3 stayed at this resort for a week during our 2 week vacation in Costa Rica about a week ago. I must say this was definitely an experience to remember. I originally thought it would be tough to stay in this type of resort due to my son’s allergies to peanuts, sesame, and oats which is in basically everything. They did such a GREAT, FANTASTIC job preparing my son’s meals for him everyday at the pool area along with breakfast. The staff were extremely accommodating, friendly, and caring. We celebrated our 5-year anniversary and the room was nicely decorated when we walked in which I did not expect. The views of the volcano were breathtaking. We loved the different menu options by the pool and our favorite restaurant was the Italian place onsite. Amazing experience, very kid-friendly. The resort wasn’t overcrowded and we loved every 5 days we stayed here. We will be back when we come back to Costa Rica. I was originally going to book the Los Lagos or Baldi springs but I’m glad I went with this resort. Definitely one to remember. I did a spa day and everything was so clean, the service was great and the fruit TEA was to die for. We loved everything about this resort.