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立地もよくとても綺麗な上に安いホテルでした。 次も使いたいです！

We had a fantastic 9 night stay at Nayara tented camp. The suite itself is STUNNING and great value with stellar views of the Arenal mountain and thermal pool in your very own private pool! Can't get better than this. Food at the restaurants is delicious! Chicken curry and rice from room service was our favorite! Breakfast is great, they spoil you with the selection of fruits and juices etc. Asian restaurant service, comfy vibe and food was very good. Spa services were ExCELLENT and well priced. Highly recommend Yaduri and Pamela for the thai massage as well as the Nayara Package for 2. The Spa Manager, I believe her name is Arlene, was very sweet and hospital, and caring. A few shoutouts: Jairo the Manager - phenomenal customer service. Thank you. You had a HUGE hand in transforming our stay when we brought a few matters to your attention the first day. Your entire team helped with this, so thank you all. All the shuttle staff were excellent - I dont know all their names. Reception - Carlos and Michael were the ones who came down to chat with us most, so didnt have a chance to meet the others. Michael sent me a guava plate with salt and spices when we told him that it was our fave. Bartender at the hot springs (roberto or rodrigo, cant recall his name) was outstanding in his service. Had great conversations with Roberto the golf cart driver as well as John Carlo I believe was his name? All cart drivers exhibit such immense gratitude for their jobs and joy to be working here - it was very evident they are all very happy with management. Hospitality here is beyond measure. The staff genuinely care about you and your stay. Suggestion to owners to include a gentle door bell as the 3 knocks + screaming out your name outside your door is *extremely* chaotic for those who are in a bubble of peace inside the villa :) Another suggestion is for cart drivers to use that doorbell (outside villa) and wait for us there. They have been trained to come knock, shout your name, and then WAIT OUTSIDE your door until you come out and then follow you to the cart. That's a bit too much in our space, its better if they can wait outside for 2-3 minutes until we get to the cart. Also, to have more privacy in villas by filling up the GAPS with planters. We can easily see parts of the pool of other villas, and they can see into ours so we would love some privacy next time. WILL BE BACK. CANT WAIT TO BE BACK. THANK YOU ALL.

Hotel with a pleasant location, a rustic room, would expect more in relation to the cost of the hotel.Weak restaurant, breakfast too.For those who like healthy eating, few options. The breakfast is served at the table, but with few boys to meet demand, service is bad and delayed.

The location is really good, there is a more tidy decoration inside, you can see the whole square when you have breakfast at the top of the building, and there are many restaurants nearby. It is recommended to stay here nearby. After all, the price advantage is also good. The biggest, there is a 24-hour convenience store downstairs. Ps. Orange juice is really good to drink

They were very strict about having a person added to the room and there was a dead frog in one of the hot tubs late at night- but it was afterhours lol. It is a natural hot spring and I am not really a nature-nature person. My friends didn't care as it is surrounded by the rainforest. Overall, I loved it and would consider coming back for a romantic weekend with my husband. More for couples or relaxing than a party group.

Amazing amazing amazing! I want to go back already! Hot springs were amazing, I love the option of having at least one of the hot springs open 24/7, they change it each night for cleaning purposes, they’re very strict on the towels, each one is literally accounted for otherwise there is a fee per towel, no big deal as long as you keep track, didn’t really need to carry a towel around anyway, the only downside I’d have to say was the Italian restaurant was much better then the buffet option, also the slides are pretty intense, I actually hurt my foot on one of them, but it didn’t stop the fun. Wish I were back there!

There is no one of the best hotels in Costa Rica. I highly recommend everyone to stay. The environment facilities are very good. Even the water in the water pipe is slippery.

The room was perfect, the only downside was the double beds were really too small, but otherwise we had a very good stay.

The staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water. P.S. I was underwhelmed by my undercooked tomahawk during dinner.

The room, service, and location where great! The breakfast buffet was very good!