Guest User
January 4, 2025
Fortuna Retreat is a brand new hotel, with beautiful design of rooms and garden. Rooms are very clean, personnel are very friendly and while you are inside, you will have great view of Volcano (neighborhood outside the hotel doesn't look great thought). Hotel is 9 min drive from downtown, nothing in walking distance around. Hotel is reasonably priced and I would recommend it and it to other guests. How can it improve: There is no 24/7 reception, reception leaves by 6 pm, if any help is needed after that, you can't find anyone. There is no dining option inside the hotel ( breakfast is served at an oasis which is 5 min walking distance. Quality of breakfast is very good with beautiful birds view ,however being out of premises could be inconvenient for some guests. As there is no dining option inside hotel, it would be nice to have microwave added to the rooms ( or even common area), so if we order food from outside, we can warm it up. There is no laundry option at hotel, if they add a paid washer /dryer, that would be very helpful.