Hotel Granvia Kyoto

Hotel Granvia Kyoto Reviews

Hotel Granvia Kyoto

Shimogyo-ku Karasuma-dori Shiokoji-sagaru JR Kyoto Station Karasuma Chuo-guchi, Kyoto, JapanView Hotel Details
Hotel Granvia Kyoto
Hotel Granvia KyotoHotel Granvia KyotoHotel Granvia Kyoto
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Hotel Granvia Kyoto Guest Reviews

4.6/5
Great
260 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(260)
Positive reviews(254)
Reviews with photos/video(60)
Awesome rooms(69)
Easy to get around(63)
Large rooms(29)
Delicious breakfast(25)
Great location(22)
Convenient for shopping(15)
Great value for money(13)
Well designed(9)
Negative reviews(6)
Guest User
Superior Twin Room Non Smoking
Stayed in Jun 2024
Family
8 review
4.0/5
Very Good
Posted on Jun 18, 2024
We are three people booking a superior twin-bed room. An additional bed had been arranged before we arrived. The room is quite spacious compared with traditional Japanese hotels. There is also a table and three chairs. My aunt and uncle stayed in the same type of room as shown in the photo. This hotel is very close to Kyoto station. It is very convenient. The hotel is quite big and there are a lot of rooms. However, hotel guests have to pay for using the facilities like gyms, swimming pool, Japanese sauna and SPA etc. Overall, it is a very good hotel, especially location-wise.
Guest User
Standard Twin Room Non-smoking
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 21, 2024
Prime location at Kyoto, few steps away from train and bus station. Not the newest hotel but well maintained facilities, TV could link with Netflix, bravo!
Response from Property: Dear GuestThank you very much for staying at Hotel Granvia Kyoto.We are glad to hear that you had a pleasant stay at our hotel.We are honored to receive your compliments on our location and facilities, etc.We will continue to strive to improve our services to satisfy as many guests as possible.We look forward to welcoming you again.Thank you very much for your kind words.Best regards, Director of Rooms
Law
Superior Double Room Non Smoking
Stayed in Feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Location is very good, right above the JR station. It’s connect to malls, very easy to find restaurants nearby. Staff are very nice
Response from Property: Dear GuestThank you for your recent stay with us at Hotel Granvia Kyoto. Thank you very much for your compliments. We will continue to strive to improve our services to provide you with a stay that meets your expectations.We are looking forward to seeing you again. Thank you again for your feedback.Best regards, Director of Rooms
Guest User
Standard Double Room (No View) - Non-smoking
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Very good to stay here every thing is perfect
Response from Property: Dear GuestThank you for staying at Hotel Granvia Kyoto.We are very pleased to hear that you were very satisfied with everything about our hotel. We hope that your stay at the Granvia Kyoto was a memorable experience in Kyoto.We will strive to provide better services, and truly look forward to your next visit!Best regards, Director of Rooms
Anonymous User
Superior Twin Room Non Smoking
Stayed in Apr 2024
Friends
1 review
4.7/5
Amazing
Posted on Apr 11, 2024
Good location highly recommended for all travellers
Response from Property: Dear GuestThank you for staying at Hotel Granvia Kyoto.It is a great pleasure to receive your compliment on our location.We continually to strive to ensure that our guests will have a meaningful experience and looking forward to seeing you again next time.Thank you for your review.Best regards, Director of Rooms
Alicia Y
Standard Twin Room
Stayed in May 2024
Family
5 review
3.7/5
Posted on Jun 9, 2024
Location is great
Guest User
Granvia Deluxe Twin Room No Smoking(Lounge access)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Excellent hotel, great location for getting around Kyoto. Recommend getting an executive room with access to the lounge
Denise
Standard Twin Room
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Fantastic location. The hotel has direct access to the train station. Close proximity to food and convenient stores.
Linda Roxborough
Standard Double Room (No View) - Non-smoking
Stayed in May 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 17, 2024
The hotel is very convenient and in a lively area with the shops and restaurants easily accessible. The subway and buses are both in the vicinity. The staff are friendly and assisted with my check-in and out with efficiency. The room was clean, comfortable, and a good size. The facilities were all there, and I was pleased that the hotel was being eco-friendly by asking us to reuse rather than change 6 short stays.
Response from Property: Dear Guest Thank you for staying with us at Hotel Granvia Kyoto.We are very happy to hear that you were very satisfied during your stay with us.We are looking forward to welcoming you again.Thank you for your review.Best regards, Director of Rooms
Guest User
Superior Twin Room Non Smoking
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 11, 2024
The location of Granvia Kyoto is excellent, right on top of Kyoto JR station which is very convenient in sight-seeing around Kyoto (and other places in west of Japan) especially during cherry blossom season. We enjoyed our 5 nights' stay there in end March while the whole city was bursting with tourists and locals all over Japan. There are also lots of restaurants nearby the area, and the underground shopping district offers a lot of fun for shopping and breakfast and lunch. For tips at dinner, may avoid going to restaurant floors in department stores as there were long queues almost for all restaurants due to peak season and we had to wait for more than 45 minutes at some points. The only drawback was there was a fire alarm (around 11 pm) during our stay, and there was broadcast from the hotel asking all guests to evacuate immediately and move down to the lobby in the middle of the night. While we appreciate that hotel was responsive out of our safety, yet since the announcement was rectified a few minutes later saying that the alarm was not due to a fire on the floor we stayed in, we would suggest that the hotel management may improve in handling similar situations in future and check in-person on the spot to confirm whether or not an emergency situation exists before asking all guests to evacuate. Apart from this everything has been perfect.
Response from Property: Dear GuestThank you for staying at Hotel Granvia Kyoto.We deeply apologize for the inconvenience caused by the emergency alarm suddenly going off while you were relaxing. This was purely an accident caused by a guest mistakenly pressing the fire alarm. When activated, the emergency announcement is automatically played as a temporary firefight. Once the site is checked and confirmed that it is not a fire, a corrective announcement was immediately made. We kindly ask for your understanding that even when it was an accident, unless we could confirm whether or not it was a fire right away, we must first tentatively assume it was a fire and act accordingly. First of all, to prevent such incidents from occurring in the future, we will strengthen our patrols of the building and make every effort to ensure the safety and security of our guests. Thank you for your valuable feedback. Sincerely yours, Director of Rooms
Chia Way
Standard Twin Room Non-smoking
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 12, 2024
One of the best hotels I have stayed in. Location is perfect as it is just above Kyoto Station. The room is huge in Japanese context and they provide newspaper in the morning. Look out for bargains as I booked my room for two nights during the peak New Year period at a very steep discount, two months before my stay.
Response from Property: Dear GuestThank you for staying at Hotel Granvia Kyoto this time and for taking time out of your busy schedule to leave us this comment. We hope you had a marvelous holiday.All the staff will continue to devote themselves to work so that customers can say ""a good hotel"". We look forward to working with you in the future.Thank you very much for your patronage.Best regards, Director of Rooms
Guest User
Superior Twin Room Non Smoking
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Location is unbeatable. Service is good and rooms are huge. Only complain is that the rooms (especially the toilet and shower area look dated), but that’s me being picky. Will definitely recommend!
Response from Property: Dear GuestThank you for staying at Hotel Granvia Kyoto.We would also like to thank you for your words of praise about our location,service and room.Were you satisfied with your trip to Kyoto?We will continue to strive to improve and enhance our services so that we can meet the needs of various customers.We are looking forward to seeing you soon.Thank you for your review.Best regards, Director of Rooms
Maria
Superior Twin Room Smoking
Stayed in Dec 2023
Family
5 review
4.5/5
Great
Posted on Dec 26, 2023
Hotel is in a perfect location for sightseeing. It is right in the Kyoto station, which makes it very easy to catch a train, taxi or a bus. Lots of food places around, Kyoto tower right outside the hotel. The hotel itself is very nice and clean. Our only issue was the pool. If you are coming with children, the indoor pool only allows children from 7am-9am. I booked the hotel specifically for the pool and it didn’t occur to me to check if children were allowed. Unfortunately my kids do not wake up early so we were not able to use the pool at all. If pool is not important, this hotel is great and I would highly recommend staying here.
Response from Property: Dear GuestThank you very much for choosing Hotel Granvia Kyoto.We are pleased to have your many compliments of praise.However, we apologize for not providing you with more detailed information regarding the pool hours at the time of your booking. We take your comments seriously and will inform all of our staff so that they can provide you with a clearer explanation in the future.We look forward to welcoming you again. Thank you very much for your comments.Sincerely yours,Director of Rooms
Sawin Laosethakul
Standard Double Room (No View) - Non-smoking
Stayed in Dec 2023
Family
8 review
4.0/5
Very Good
Posted on Dec 22, 2023
I recently stayed at Hotel Granvia Kyoto and wanted to share my insights on various aspects of this well-established local favorite. Location: A Hub of Convenience Situated directly on the station grounds, Hotel Granvia Kyoto boasts multiple entrances for easy access. While the hotel may show signs of aging, it remains a beloved choice for both business and leisure travelers. The local atmosphere adds a unique charm, and its proximity to Kyoto Tower, shopping malls, and transportation hubs within a 5-10 minute range makes it a convenient base for exploring the city. Cleanliness: Classic Comfort with Minor Dust The hotel maintains a level of cleanliness, although signs of age are noticeable, particularly in the slightly dusty rug and bedboard. While these minor imperfections exist, they don't overshadow the overall comfort of the stay. The hotel's enduring popularity suggests that many guests find the cleanliness to be at an acceptable level. In conclusion, Hotel Granvia Kyoto's enduring popularity stems from its unbeatable location and a classic appeal that resonates with both locals and visitors. The convenience of being on the station grounds and its proximity to key attractions make it a worthwhile choice. Although signs of age are evident and there's room for improvement in certain aspects, the overall experience remains comfortable, offering a genuine taste of Kyoto's timeless allure.
Response from Property: Dear Sawin LaosethakulThank you very much for staying at Hotel Granvia Kyoto.We are pleased and encouraged to have your many compliments of praise.Our hotel is conveniently located in the JR Kyoto Station building, just a short walk from the JR Shinkansen bullet train, local train, Kintetsu train, Kyoto City Subway, and city bus stops.We will continue to devote ourselves to our business so that we can continue to satisfy our customers, so please continue to stay with us in the future. Thank you again for your review.Best regards, Director of Rooms
Lee
Standard Twin Room Non-smoking
Stayed in Jun 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jul 24, 2023
My recent stay at Kyoto Granvia was nothing short of exceptional, as this business hotel surpassed all expectations with its spacious rooms and unbeatable convenience. Situated right on top of the Kyoto subway line, it provided the perfect base for exploring the city's wonders without any hassle. The rooms at Kyoto Granvia were generously sized, offering ample space to relax and work comfortably. The well-designed layout and modern decor created a soothing ambiance, ideal for winding down after a busy day of meetings or sightseeing. The plush bed was a dream to sink into, ensuring a restful night's sleep every night. What sets this hotel apart is its unbeatable location. Being right on top of the Kyoto subway line, commuting to various parts of the city couldn't have been more convenient. This strategic positioning made it effortless to visit popular attractions, historical landmarks, and local business districts.
Response from Property: Dear LeeThank you very much for staying at Hotel Granvia Kyoto this time and for taking time to leave us this comment. We hope you had a relaxing time here. We are very happy to hear your word of compliment that our hotel surpassed all expectations. Our rooms are relatively spacious, ranging in size from 26 square meters.Also, our hotel is conveniently located in the JR Kyoto Station building, just a short walk from the JR Shinkansen bullet train, local train, Kintetsu train, Kyoto City Subway, and city bus stops.We will continue to devote ourselves to our business so that we can continue to satisfy our customers, so please stay here again in the future. Thank you again for your lovely review.Best regards, Director of Rooms