Yamatocho 27, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0802, JapanView Hotel Details
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Kyoto Granbell Hotel Guest Reviews
4.5/5
Great
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(47)
Positive reviews(45)
Reviews with photos/video(15)
Great location(23)
Awesome stay(14)
Convenient location(10)
Friendly owner(9)
Awesome amenities(8)
Easy to get around(7)
Small room size(6)
Negative reviews(2)
Alialison
Premier King Room
Stayed in Jun 2024
Couples
17 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Right in Gion! Very convenient:)
Loved the huge bed! This bed is probably the biggest I’ve seen in Japan 😂
Room was sufficient, they provided everything we needed, spacious enough to open two suitcases.
The hotel provides snacks and coffee at the lobby. Nice!
Huang
Japanese Style Moderate Double Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 23, 2024
A little gem of a hotel right in the middle of Kyoto! Location could not be better. The hotel itself is "Japan sized" (rooms are small) but the space is so cleverly used I spent more time marvelling at the efficiency in design than worrying about the lack of space. Service similarly was very efficient, what was provided was what was needed and done to a high standard. Rooms were not cleaned every day but nice fresh towels were provided every morning. There was no laundry service but there were excellent coin operated laundry machines. Would certainly stay here the next time I return to Kyoto!
Tu
Moderate Twin Room
Stayed in Jul 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Aug 8, 2024
The hotel is beautiful and well located, public bathroom issues also great. Staffs are super friendly and helpful.
On the other side, room is too small. Automatic toilet has very bad smell and cannot get rid of that smell. Drying machines at the laundry are super dirty, after washing and drying, tons of dust on my clothes.
Guest User
Moderate Twin Room
Stayed in May 2024
Couples
13 review
4.7/5
Amazing
Posted on Jun 17, 2024
Can‘t praise the Granbell Hotel enough. Great location. Nice stylish room. Reasonable price. We habe breakfast from a nearby Starbucks but the buffet looked ok. Laundry service in the basement.
Ming Sean
Moderate Twin Room
Stayed in Apr 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 8, 2024
This is my second stay. I love the location, convenience to get around and the onsen in the basement.
My pet peeve is their procedure to take a CC deposit to make a restaurant reservation call which caused time wasted back and forth to find out the restaurant was fully booked.

Guest User
Japanese Style Moderate Double Room
Stayed in Nov 2023
Couples
17 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Lovely staff, rooms a bit on the small side. Breakfast not great.
Ishan
Japanese Style Moderate Double Room
Stayed in Feb 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 13, 2023
Excellent Service. Good Location
Guest User
Moderate Twin Room
Stayed in Apr 2023
Travel with friends
2 review
4.5/5
Great
Posted on May 10, 2023
The location of the hotel is very convenient. It is close to the train stations and bus stations. The temples are also within walking distance.
Xxjo_eyxX
Premier King Room
Stayed in Feb 2023
Couples
22 review
4.5/5
Great
Posted on Mar 14, 2023
Super good location and friendly staffs but is a trouble to go to the front desk to collect toothbrushes…,
Nguyễn Quang Huy 86
Premier King Room
Stayed in Jan 2022
Couples
8 review
5.0/5
Outstanding
Posted on Mar 2, 2022
Evreything ok ilove kyoto okdjhdbdn
Tesla rocks
Japanese Style Moderate Double Room
Stayed in Feb 2022
Solo travelers
25 review
4.5/5
Great
Posted on Jun 6, 2022
Really like this quaint private hotel. Located in an amazing location steps to shopping streets, the river, Gion and temples.
Modern chic decor, nice sitting lounge, good breakfast, welcoming staff, and small but comfortable rooms. Small private bath in the basement is a nice option. When prices are low, it’s well worth the stay.
Guest User
Moderate Twin Room
Stayed in Nov 2022
Family
1 review
3.7/5
Posted on Jan 1, 2023
Location is good.
KKailvxingye
Premier King Room
Stayed in Jun 2024
Couples
7 review
3.8/5
Good
Posted on Sep 26, 2024
The location is very good, very close to Shijo Kawase-cho, and only a few minutes' walk to Hanami-koji. There are so many things to do around.
The service is semi-self-service, you have to put the garbage at the door yourself, hang the towel on the door handle every day, and you have to get your own toothbrush and water.
I want to complain about the service of this hotel. One day I went to the front desk to ask for a few bottles of water, but they said they were out... Several Southeast Asian waiters were a bit racist, and the service was quite differentiated.
The room is very small, you can refer to the pictures, but the bed is quite big. Anyway, in Kyoto, you mainly go out to walk around, and you just sleep when you come back. If you don't mind, you can make do with it.
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SHU LIN
Premier King Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The hotel is in a great location and is very convenient to every attraction in Kyoto! The hotel room is very comfortable and I got a good rest! I am very happy to stay in this hotel. I want to find another opportunity to travel here with my family and stay in this hotel. The front desk staff is also very helpful❤️I am really satisfied with this👍
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Guest User
Moderate Twin Room
Stayed in Jul 2024
Family
1 review
3.2/5
Posted on Aug 30, 2024
I'm not used to having two suitcases in this room and there's no room to put my feet, but the transportation is convenient and it's near Shinsaibashi.