A B&B with a high booking rating. Opposite is a small temple common in Kyoto. The first impression is very good. We were given a middle suite. The room was very dark and all the windows could not be opened, which caused a very unpleasant smell, especially on the second floor. Although it is 60 square meters, it is very cramped. The bathroom floor mats are rotten and wet straw mats, and black and white leather slippers replace disposable slippers. However, the real nightmare is a tatami bedroom with loose flakes and hair of different lengths. I feel like I’m being bitten by insects in the middle of the night, and I actually see a living body in the morning! Fortunately, I booked the room through Ctrip. I contacted Ctrip immediately. The customer service lady was very helpful. She didn’t hesitate to contact the merchant immediately. The reply was very fast and she gave me a solution that exceeded expectations. Thank you again to this customer service lady! Although the merchant's subsequent solution was lower than expected and they tried to shirk responsibility, but fortunately Ctrip and the customer service lady were there, which was a blessing in misfortune~
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