To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(120)
Positive reviews(30)
Reviews with photos/video(11)
Well designed(5)
Great location(4)
Convenient location(4)
Friendly owner(3)
Negative reviews(2)
Dingchen
King Room-Non-Smoking
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Would highly recommend this hotel - it is equipped with wellness bath & sauna, Tatami and public rest area. The staff are very nice and helpful. The design of the hotel is gorgeous - which reminds me of the traditional Kyoto architecture. We really enjoyed our stay at Candeo Kyoto.
Anonymous User
King Room-Non-Smoking
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Very nice experience! Me and my friend both left things in our room and the hotel behaved very responsible and nice by informing us immediately and helped to ship the lost item to us. There is a hot spring inside the hotel and you can know how crowded it is by using the television in the room.
Bersales
Executive King Room-Non-Smoking
Stayed in May 2024
Family
16 review
3.7/5
Posted on Jun 30, 2024
I would rate this hotel 5 or 6 out of 10 ,the bed is not so comfortable and the space so small for the price of 170 dollars per night😅 they have sauna bath but we don’t try it because you need to be completely naked with others😅 almost 3km from Kyoto station and around 20 minutes walk to downtown or city centre from the hotel. The stuff isn’t not that friendly not like other hotels we’ve stay in the past few days😅 people in Osaka or Tokyo is more friendly… ohh the breakfast is not buffet😅🤣 I have more to say but am tired of typing it🤣
TwLL
Twin Room-Non Smoking
Stayed in Dec 2023
Solo travelers
12 review
3.5/5
Posted on Jan 30, 2024
Location not quite conveniently located if driving. Yet, great experience with great design
Guest User
King Room, Non Smoking
Stayed in Jul 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Pro: The location of the hotel was within reach of metro stations, 7/11 and Lawson were next door. The shower was very spacious and a great water pressure.
Con:The room was quite small
Harel
Twin Room-Non Smoking
Stayed in Aug 2023
Business travelers
5 review
4.5/5
Great
Posted on Sep 12, 2023
The breakfast was Japanese one and you have to mention it, not all guests like this breakfast
Sherman
King Room, Non Smoking
Stayed in Apr 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on May 15, 2023
Hotel is new and walkable to all the shopping district of Kyoto. Room is modern and clean.
Guest User
Executive King Room-Non-Smoking
Stayed in Oct 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Jan 6, 2025
The room is very big and retro, and the hot spring is average.
The public area is very nice. In fact, the front is a townhouse,
and the rooms in the back are connected to the building. This is smart, and you can have a Japanese experience without living in a place that is too old.
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Guest User
King Room-Non-Smoking
Stayed in Aug 2024
Solo travelers
5 review
2.0/5
Posted on Sep 17, 2024
The most disappointing hotel this year. First of all, it is not convenient to the bus and subway. Secondly, the hotel's hygiene is very poor. I had a small rash on my body after staying there for a day. The characteristic is the townhouse at the door, but it is of no use. It is very inconsistent with the price. It is completely a standard of less than three stars in China. There is no window room, and Ctrip did not mark it.
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Guest User
Twin Room-Non-Smoking
Stayed in Oct 2024
Travel with friends
3 review
4.8/5
Amazing
Posted on Dec 24, 2024
This hotel has a Japanese-style townhouse lobby and public area, where friends can gather to chat, play cards, and even do morning yoga. There are also Western-style hotel rooms, and it is convenient to take a daily hot spring bath. The location is also very good, and it is convenient to travel by subway. The Japanese breakfast is cold, rich but not delicious
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Guest User
King Room-Non-Smoking
Stayed in Jun 2024
Couples
9 review
4.2/5
Very Good
Posted on Aug 10, 2024
The location is excellent, between Karasuma Station on the Hankyu Line and Karasuma-Oike Station on the Kyoto Subway. There are convenience stores and McDonald's nearby.
The hotel provides hot springs, which are very comfortable.
Very cost-effective hotel
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Guest User
Executive Twin Room-Non-Smoking
Stayed in Jun 2024
Family
6 review
2.7/5
Posted on Jul 16, 2024
Too small, the smallest room I've stayed in in Japan. There's no sofa bed as shown in the picture, just a bay window. The 24-inch suitcase can only fit in the doorway. Apart from the lobby smelling a bit, I don't know why it costs 1,800 yuan a night and doesn't include breakfast. It's not worth it. I won't book again.
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Joycengll
Twin Room-Non Smoking
Stayed in Nov 2023
Travel with friends
22 review
4.0/5
Very Good
Posted on Dec 14, 2023
Location: Located at Karasuma Oike Station, walk to the right from Exit 5 for 3 minutes. It takes about 9 minutes to walk to Nishiki Market and about 12 minutes to Kawaramachi.
There are small shops, restaurants, supermarkets, and kimono rental shops nearby.
Catering: Traditional breakfast, not buffet, free coffee and tea available all day
Environment: A traditional Kyoto machiya has been renovated, with space for tourists to rest.
Spa: There is a bath, but the changing area is too small. If too many people are too oppressive
Room: Comfortable and clean, but the room is small. It is recommended to stay in a larger room.

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6/8
Guest User
Executive Twin Room-Non-Smoking
Stayed in Aug 2023
Travel with friends
20 review
4.7/5
Amazing
Posted on Oct 1, 2023
The lobby door shop is an ancient building with history. The room space is average, but it is enough. I stayed in this hotel for 4 nights. The location is not bad. It is very convenient to go to Sanjo Street. There are many boutique and fashionable brand stores, which is very easy to visit. Didn't eat breakfast, there are many places to eat around the hotel. The best part is that you can take a bath every day, but you have to bring your own towel. Overall, it can be recommended. Of course, if you like peace and quiet, Gion is better.
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Zhaoyunchen1212
Executive King Room-Non-Smoking
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Around the Rokkaku-do Hall in the morning
1. Breakfast 7:20
2 blue bottle coffee blue bottle logo espresso
3. Jiaqitjia blue glazed tile hand-brewed coffee
4. Weeping cherry blossoms at Rokkakudo 🌸
5 The most beautiful Starbucks where you can gaze directly at the cherry blossoms
6 hotel check-outs