Nakagyo-ku Karasuma-dori Sanjo-sagaru Manjuya-cho 604, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8161, JapanView Hotel Details
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Hotel Monterey Kyoto Guest Reviews
4.6/5
Great
206 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(206)
Positive reviews(203)
Reviews with photos/video(50)
Friendly owner(34)
Easy to get around(27)
Delicious breakfast(18)
Close to metro(15)
Classy environment(14)
Convenient for shopping(11)
Well decorated(5)
Comfortable bed(5)
Negative reviews(3)
Hera Sz
Semi Double
Stayed in Aug 2024
Couples
65 review
4.5/5
Great
Posted on Aug 10, 2024
Onsen must pay 2,200 ¥ extra per time . No laundry machines inside the hotel. Rooms are comfortable and toilet are equipped with bathtub . Location is quite convenient about 5 minutes from metro and neighborhood is pleasant to stay . Rates were reasonable for weekdays and if you don’t want to enjoy hotel facilities it is a good option.
Response from Property: Thank you very much for staying at Hotel Monterey Kyoto.We are very happy to receive your high evaluation.We would be grateful if you could visit us when you come to Kyoto.We look forward to seeing you again.Hotel Monterey Kyoto Front Manager
Baramee
Semi Double
Stayed in May 2024
Couples
10 review
4.0/5
Very Good
Posted on Jun 13, 2024
The best location, you can visit many attractions by walking from hotel!! There is hot springs in hotel, but you need to pay for extra fee. The AC in room didn’t work, we have to sleep without blanket, otherwise we cannot sleep.
Response from Property: Thank you for having stayed us at Hotel Monterey Kyoto. We sincerely apologize for the Poorly cleaned air conditioner. We share it with our staff, and we will be training janitor to improve cleaning performance as soon as possible. In some cases, we can arrange a new room for you, please contact us at any time. We appreciate your valuable feedback.Hotel Monterey Kyoto Front Manager
Guest User
Standard Twin
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
As usual, Hotel Monterey Kyoto provided superior service. My room was clean and spacious and I enjoyed the ocha and coffee provided. The water from the tap is not good though, so be sure to buy bottled water to drink and to make hot drinks.
Access to bus and subway is excellent making this my only place to stay when I go to Kyoto.
Response from Property: Thank you very much for staying at Hotel Monterey Kyoto.We are very happy to receive your high evaluation.Oue hotel is also particular about the tea in its amenities.We would be grateful if you could visit us when you come to Kyoto.We look forward to seeing you again.Hotel Monterey Kyoto Front Manager
Dick Liu
Standard Twin
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 22, 2024
Excellent services. The hotel has a hot spring bath which is free to hotel guests. After the bath, one can stay in the relaxation lounge which has good view of the city skyline. It offers complementary soft drinks and beer.
Response from Property: Thank you very much for staying at Hotel Monterey Kyoto.We sincerely appreciate you sharing your review with us.Also, thank you for using our Spa and Lounge.These facilities are available to all our guests.We are sure you will be able to relax from the fatigue of your trip, and we hope you will visit us again next time you have the opportunity.Hotel Monterey Kyoto Front Manager
Guest User
Family Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 2, 2024
The family room is spacious even with 4 beds. There are 2 bathrooms - 1 full and 1 half bath, which was extremely useful for large families! The staff were very nice and helpful. Highly recommend!
Response from Property: Thank you so much for your wonderful review. Our staff always strives to be helpful and friendly, and we’re glad you experienced that. We appreciate your strong recommendation and look forward to welcoming you and your family again soon.Hotel Monterey Kyoto Front Manager
belle4167
Superior Single
Stayed in Mar 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Mar 27, 2024
Convenient and fast check in. Clean room as expected of Japan standard. Bathtub was a plus because it's size is bigger than Japan bathtub size. Will book next time I will visit Kyoto.
Response from Property: Thank you very much for choosing Hotel Monterey Kyoto from among the many hotels available. We are very happy to hear that you had a pleasant stay. We would also like to thank you for the kind words you have posted about our staff. At the front desk, we are happy to provide information on recommended restaurants and sightseeing spots in the area around the hotel, so please feel free to use this service. We will continue to work hard every day to provide services that satisfy our customers. We look forward to welcoming you again.
Front Desk Manager, Hotel Monterey Kyoto
Billy go
Queen Double
Stayed in Dec 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Very nice hotel and comfortable bed, reasonable price, will come back again.
Response from Property: Thank you for staying at Hotel Monterey Kyoto. We really glad to see your good comment about us. and we thank you sharing your stay. We look forward to seeing you again.Hotel Monterey Kyoto Front Manager
Anonymous User
Semi Double
Stayed in Jun 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Clean, convenient location.
Receptionists are approachable and helpful.
Response from Property: Thank you very much for staying at Hotel Monterey Kyoto. We will continue to strive to be a hotel that can provide you with a comfortable stay. We look forward to seeing you again.Hotel Monterey Kyoto Front Manager
louislovetravel
Semi Double
Stayed in Mar 2024
Couples
18 review
4.5/5
Great
Posted on Mar 16, 2024
Have stayed in Hotel Monterey Kyoto many times.
Most are still the same. Our love to the Hotel unchanged.
Response from Property: Thank you for staying at Hotel Monterey Kyoto. We highly appreciate your repeat. and we also thank to see your good comments. We hope to see you again.Hotel Monterey Kyoto Front Manager
メイ
Queen Double
Stayed in Mar 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Mar 5, 2024
The location was good, in the middle of Karasuma, close to Nishiki Market and Daimaru, and there were many nice shops nearby.
There were chairs and a table in the room, and it felt clean and relaxing.
The staff were also nice and had a good sense of distance.
I went there by car, and the parking lot was conveniently located next door.It was 2,000 yen per night and you could use it until 3pm the next day, making it convenient for walking around town after checking out.
I was able to relax at the spa by enjoying the large public bath at night and in the morning.
I would like to stay there again when I go to Kyoto.
Response from Property: Thank you very much for stayed Hotel Monterey Kyoto, and we also appreciate you share your experience of stay. We really glad to see your good comment about us. Our hotel is located center of Kyoto city. You can go anywhere easily. Next time, ask at the front desk about the sightseeing spots. We have a good answer for you. We look forward to seeing you again. Our spa operates as a paid facility. It is all chargeable. But we have a great plan that includes a spa with your stay when you make a reservation. Please book that. We look forward to seeing you again in the future.Hotel Monterey Kyoto Front Manager
HoO
Queen Double
Stayed in Oct 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Love the hotel and the location is quiet. Super market just at next block
Response from Property: Thank you very much for stayed Hotel Monterey Kyoto, and we also appreciate you share your experience of stay. There is 24 hour super market within a 5minuits walk from our hotel. We look forward to welcoming you again. Hotel Monterey Kyoto Front Manager
Guest User
King Double
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Mar 5, 2024
Very good location, car parking machine is relatively advance but a bit slow, onsen is good (you could not expect more in city hotel), breakfast is also good
Response from Property: Thank you for staying our hotel. Thank you for taking the time to post your review. We appreciate your good comments on spa and breakfast. Our hotel is located center of Kyoto city. You can go anywhere easily. We also have seasonal menus at breakfast, so we highly recommend coming back for another season. We look forward to welcoming you again.Hotel Monterey Kyoto Front Manager
Guest User
Triple Room
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 8, 2024
We really love the place. all that we need were provided. Comfy. Clean. Ancient vibe. We love the food as well. We love The Hotel Montereyl Group. We're currently staying here at Hotel Monterey le Frere Osaka. This is our second time here. Five stars! We will definitely recommend and book again in the future.
Response from Property: Thank you for staying at Hotel Monterey Kyoto. We appreciate your good comments on our hotel and our group. We will continue to strive to be a hotel that can provide you with a comfortable stay. We look forward to seeing you again. Hotel Monterey Kyoto Front Manager
Guest User
Queen Double
Stayed in Mar 2024
Other
2 review
4.7/5
Amazing
Posted on Mar 19, 2024
We had a wonderful stay and enjoyed the very delicious breakfast options.
Response from Property: Thank you for staying our hotel. We appreciate your good comments on our hotel. We also have seasonal menus at breakfast, so we highly recommend coming back for another season. We look forward to seeing you again. Hotel Monterey Kyoto Front Manager
Guest User
Superior Twin
Stayed in May 2024
Couples
53 review
5.0/5
Outstanding
Posted on May 21, 2024
Excellent hotel . I’ll be back
Response from Property: Thank you very much for staying at Hotel Monterey Kyoto. We appreciate that you have written comments that make everyone feel good about us. We look forward to welcoming you again.Hotel Monterey Kyoto Front Manager