Rinn Kyoto Station West Reviews

Response from Property: Thank you very much for staying at our hotel. We would also like to thank you again for your review. We are honored to hear that you were satisfied with your stay at our hotel. Our hotel is only a 10-minute walk from Kyoto Station, so the location is very convenient. In addition, there are many restaurants nearby, and the hotel also has brochures to recommend nearby restaurants. In addition, the hotel is located in a quiet area, so you should be able to sleep comfortably at night. In the future, we will continue to improve our services to ensure that all guests can feel more satisfied when they leave the hotel. We look forward to seeing you again. Rinn Kyoto Station west Staff: Keito

Response from Property: Thank you very much for staying at Rinn Kyoto Station West. We are happy to hear that your children can reach Kyoto Station in less than 10 minutes as our hotel is within walking distance of the station. We're glad to hear you enjoyed our spacious rooms and tatami space. We're happy to hear your kids love Tatami. We are also glad to hear that you were satisfied with the water dispenser, ice, microwave and coin-operated washing machine provided in the lobby on the first floor. Our location is ideal, just a 10-minute walk from Umekoji Park, Kyoto Aquarium and Kyoto Railway Museum, and close to Kyoto Station, making it easy for you to go sightseeing everywhere. We hope your trip to Kyoto will be more comfortable and enjoyable. We will continue to work hard to further improve our facilities and services, and look forward to your next visit to our hotel when you visit Kyoto. We look forward to your visit again. Rinn Kyoto Station West　staff:Erina

Response from Property: Thank you for staying at Rinn Kyoto Station West. Thank you for taking time out of your busy schedule to write a review. We sincerely apologize for the inconvenience caused to guests by inadequate room cleaning. We will make every effort to ensure that rooms are thoroughly cleaned and inspected to ensure there are no deficiencies so that our guests can have a pleasant stay in the future. We would also like to inform you that for guests staying 4 nights or more, our rooms will be cleaned for free on your designated check-in date. Due to SDG considerations, daily cleaning services are not provided. As you stated, there is a charge for additional cleaning, but we will be happy to accommodate you if you request it. We sincerely apologize for the inconvenience caused to guests by the hotel's location and transportation. It takes about 20 minutes from Kyoto Station with luggage, but most roads from Kyoto Station are straight, so it's easy to find your way. If you're unsure, we can tell you how to get there and arrange a return taxi for you. We can also provide you with maps of restaurants and other attractions. If you have trouble finding a restaurant, please ask our staff and they will be happy to help you. We apologize again for any inconvenience caused during your stay. We look forward to your visit again Rinn Kyoto Station West　Imai

Response from Property: Thank you very much for staying at Rinn Kyoto Station West. We are very honored to have received the highest score in each rating and overall rating! We are happy to hear that you are satisfied with the cleanliness of our hotel, lobby and guest rooms, which are all Japanese-style rooms unique to Kyoto. We hope you and your friends have a great time here. We are also happy to hear that you praised the bathroom. We will continue to work hard to improve our facilities and services, and look forward to having you visit us again on your next visit to Kyoto. Thank you very much for choosing our hotel among many other accommodation options. We are deeply grateful for your wonderful review. We look forward to seeing you again. Rinn Kyoto Station West　staff:Erina