Nazuna Kyoto Tsubaki St. Reviews

The whole experience was very pleasant. We appreciated the staff's extensive explanation of how the things work in Nazuna, suggestions on where to find food and how to get to the nearest shopping area. The hotel room is a separate building on its own and the designs were unique. The presentation of the breakfast were done nicely and they even offer night snack - egg sandwich. Overall, we enjoyed our stay and will return in future.

Service was good. The room facilities are excellent. Also the breakfast are delicious .

Happy with my recent stay although there is issue with my room air conditioning. Staffs helpful and try their best to resolve the problem. Would certainly stay again.

I’d highly recommend this hotel for anyone looking for privacy and luxury! Each units are a standalone house that have been renovated in the inside. Fantastic staff and service!

Crazily perfect place during the winter. The private onsen is a must thing to do during winter time. Match up so well with the weather. The corridor of this ryokan is good for pictures taking! Book early with hotel if you wish to wear their kimono to take pictures! Good time to spend with your loved ones. This is the most expensive stay I have ever been to but I enjoyed it a lot!

Very good for anniversaries or couple stay with private onsen in the room. And very good attitude staffs. Thank you.

The room rate is too high, and you have to pay 2000 tax. Breakfast ends too early, and check-out time is 11 o'clock, which is too early. The price of the amenities is also very expensive, and they are very high-end. It's too high-end

It is a very hot Japanese hotel. The rooms are small and the stairs are very steep. It is not recommended to stay with the elderly and children. The price is expensive, and it comes with breakfast and dinner. We arrived late and didn't get dinner, but we have to pay for dinner! Very speechless 😓, overall, low cost performance, not recommended!

I don’t know if it’s discrimination or the hotel staff is rigid. The room is OK, there are people who can speak Chinese, and the service during check-in is very good. However, on the second day, I asked the hotel to help me book a restaurant for the third day. The hotel staff agreed and told us that the restaurant we wanted to book was closed and we needed to help book it when it was open on the third day. We said no problem. On the third day, we checked out first, stored our luggage, and asked the front desk if they had successfully booked the restaurant they promised to help us with yesterday? ! ! ! The key point is that the front desk said, sorry, we can’t help customers who have checked out to book a restaurant... I was shocked! ! ! First, I checked out five minutes ago; second, you promised me the day before, I’m just asking if the restaurant reservation was successful... After a stalemate, the supervisor came out and said that he could only call the restaurant for us to ask... That’s it, the experience was very bad... It’s totally not worth the 6k+ room rate...

A very beautiful hot spring hotel, the interior decoration is simple, beautiful and clean. The staff is very kind and courteous, and their English skills are very good. Their communication with foreign tourists is excellent. It is worth staying again.

The room is very Japanese style and unique. It is very convenient to the city center. The price is a bit expensive but it is nothing compared to the price of domestic hotels.

I jumped out of this hotel by chance. It is a very Japanese-style hotel. It is suitable for a family of three or a couple. I took photos and checked in in the yard. My daughter said that she would come back next time.

As soon as you enter this hotel, you feel very comfortable. This hotel is 15 minutes away from the Nishiki Market. This hotel provides a kimono rental service. The waiter will get your height and color preference in advance, and will deliver the kimono to your room according to your request and time. , and then help you bury it, the whole process takes about 45 minutes, and the finished kimono just needs to be placed in the room and someone will come to marry you.

The hotel was very clean and nice!! I was especially impressed because the breakfast had a very traditional menu. If I visit Kyoto next time, I think I will visit again.