6-4, Ninintsukasacho, Shimogyo-Ku, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8824, JapanView Hotel Details
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Rinn Hanayacho Asagiri Guest Reviews
4.4/5
Very Good
9 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.5
Service4.3
Cleanliness4.5
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All reviews(9)
Positive reviews(6)
Reviews with photos/video(4)
Negative reviews(1)
Daria Karpova
Japanese Vacation House
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Very cozy house, clean and bright. Loved the bath! Internet works well. The staff of this hotel chain are very polite and try to help with all your questions. We were taken from the registration point to the lodge in a corporate taxi. The beds are very comfortable and soft, we slept on them like babies. The area where the house is located is quite quiet and deserted, so unnecessary noise did not bother us. We will be happy to come here next time!
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Hanayacho Asagiri and leaving us with a great review. The townhouse you are staying in has been renovated from a traditional house in Kyoto. I am glad that you are satisfied with the general situation. The bath in this townhouse is a semi-open bath. I'm glad you liked it. Thank you for your high rating of the staff. If you encounter any problems during your stay, please contact the front desk and we will do our best to assist you. As the townhouses and check-in locations are different, we will arrange a free taxi to take guests to the townhouse once formalities are completed. Thank you again for your stay this time and we look forward to your visit again. Rinn Staff:Cai
Anonymous User
Japanese Vacation House
Stayed in Apr 2024
Family
1 review
1.0/5
Posted on Apr 6, 2024
The hotel discriminates against Chinese tourists. When checking in, it is clearly stated that if cleaning is required during the stay, it is necessary to inform one day in advance and pay a fee per time. The instructions in the room also clearly state this. However, looking through the Japanese and English instructions, it only requires one day in advance and no fees are required. The two instructions are shown in the picture. Not recommended to stay
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Suzu Hanayacho Asajiri Hotel among many accommodation options.
However, we sincerely apologize for any discomfort you may have experienced during your stay.
There is one thing I would like to say first. We do not discriminate against Chinese people.
However, we are very sorry that you feel this way.
When guests from any country request a full cleaning, we will charge a certain fee.
If you only need to refill towels or collect garbage, please contact us and we will provide it for free. Please don't worry.
The content of the house rules manual that caused you inconvenience will be corrected as soon as possible after our staff checks.
Thank you for pointing this out to us.
Rinn Staff MIKU
Wingbi
Japanese Vacation House
Stayed in Feb 2024
Couples
4 review
4.7/5
Amazing
Posted on Feb 25, 2024
The room is neat, clean and comfortable. The heating is sufficient. The environment is quiet and not noisy. There is a special car to pick you up from the hotel when you check in near Kyoto Station. The service is attentive and well arranged.
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Hanayacho Asagiri. Thank you very much for taking the time to leave us your review of your stay. We are pleased to know that you were satisfied with the cleanliness and comfort of your room and the peaceful surroundings. The cleanliness and comfort of your room are due to the daily cleaning and maintenance work of our staff, and we are honored to provide you with a pleasant stay. We are also happy to know that the heating worked well and you enjoyed your stay at a comfortable temperature. Also, as you mentioned, we're glad you appreciated the hotel's proximity to Kyoto Station and the courtesy car transfer from check-in to the hotel. Thank you very much for choosing Rinn Hanayacho Asagiri among many accommodation options. We are always working hard to improve our services to meet your needs and help you enjoy your stay. We will continue to improve our services to meet your expectations and look forward to your visit again. Rinn Hanayacho Asagiri staff:Erina
Guest User
Japanese Vacation House
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jun 19, 2024
Staying in a residential area of Kyoto allows you to experience the daily life of locals. The transportation is not bad, but it is not convenient. There are no shops nearby. The nearest convenience store is about 10 minutes away.
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Hanayacho Asagiri. The townhouse you stayed in is located in a residential area. There are not many shops nearby. You need to go back to Kyoto Station to have more restaurants to choose from. Thank you for taking the time to fill out this review. Rinn Staff:Cai
AnDyKaM
Japanese Vacation House
Stayed in Jun 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 20, 2023
The room is large, the transportation is convenient, the space is clean, it has Wi-Fi function, it also has a private bathtub, air conditioning and heating, the price is reasonable, and there is a free car key.
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Hanayamachi Asagiri Hotel. Here again, we would like to thank you for giving us the highest possible score in all categories. Unlike a hotel, we rent the entire building, so you can enjoy a private and spacious stay. The inn is a traditional townhouse, but transformed with modern technology and equipped with amenities such as wifi, bathtub, air conditioning and heating. We hope these facilities make your stay more comfortable. We also provide free taxi pick-up and drop-off service from the check-in location to the inn. Although the check-in location is different from the inn, the taxi will take you to the inn smoothly. We are delighted to hear that you are satisfied with our value for money. We will continue to work hard to further improve our facilities and services, and we hope you will come again next time you come to Kyoto. Thank you again for choosing us among the many accommodation options. We would also like to deeply thank you for taking the time out of your busy schedule to contribute to our review. We look forward to your visit again. Rinn Hanayacho Asagiri staff:Erina
Guest User
Japanese Vacation House
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on Jul 28, 2024
It was very clean and very good
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Hanayacho Asagiri and for your positive review. We are very happy that you were satisfied with the overall environment of the room. We will continue to keep it in good condition. Thank you for posting your review. We look forward to seeing you again. Rinn Kyoto Station Staff: Cai
Shiguang smile
Japanese Vacation House
Stayed in Jul 2023
Family
20 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Pretty good, except the check-in area is far away
Original TextTranslated by Google
Response from Property: Thank you for staying at Rinn Hanayacho Asagiri. We would like to thank you again for giving us the highest possible rating. The check-in area is different from the hotel, we apologize for the inconvenience. Since our group operates more than a dozen machiyas and each machiya has no staff, the check-in location is a hotel just a few minutes' walk from Kyoto Station. We will tell you where to check in when you make your reservation or in the email we send you in advance. However, we sincerely apologize for any inconvenience caused. We are deeply grateful for your valuable feedback. We will continue to work hard to further improve our facilities and services, and we hope you will come again next time you come to Kyoto. Thank you again for choosing us among the many accommodation options. We would also like to deeply thank you for taking the time out of your busy schedule to contribute to our review. We look forward to your visit again. Rinn Hanayacho Asagiri staff:Erina