Homm Stay Nagi Arashiyama Kyoto-Banyan Group Reviews
Homm Stay Nagi Arashiyama Kyoto-Banyan Group
17-4 Sagatenryuji, Ukyo Ward, Kyoto City, Kyoto Prefecture, 616-8371, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Homm Stay Nagi Arashiyama Kyoto-Banyan Group Guest Reviews
4.6/5
Great
37 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(37)
Positive reviews(19)
Reviews with photos/video(6)
Awesome rooms(6)
Easy to get around(5)
Yin Ha
King B[Deluxe][Double Room][Non-Smoking]
Stayed in Nov 2022
Couples
11 review
Amazing
Posted on Nov 18, 2022
The best hotel we have ever visited in Japan！
Response from Property: Dear customer: Thank you for staying at the Kyoto Arashiyama Hotel and giving us high praise. It is a great honor that you are satisfied with the style of the hotel. We will continue to improve the quality of service. If you have the opportunity to visit Arashiyama again, we look forward to seeing you Come to our hotel again! I wish you all the best! Sincerely, Kyoto Arashiyama
寶寶遊樂記
Japanese-Western Annex
Stayed in Sep 2024
Solo travelers
6 review
Outstanding
Posted on Sep 23, 2024
I was surprised by my confused choice of Japanese-style annex.
The room belongs to the only room on the ground, outside is a Japanese garden.
The room is warm and cozy with floor-to-ceiling glass doors with views of the courtyard.
The bathroom is very large, the shower water pressure is strong, and while showering, it also does the effect of a spa massage.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotel Kyoto Arashiyama. We are honored to receive such high praise from you. Next, we will work hard to improve and continue to strengthen staff training, and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our Hotel Kyoto Arashiyama again. We look forward to your visit again. Sincerely, from all the staff at Kyoto Arashiyama.
sun0116
Deluxe King Room A
Stayed in Aug 2024
Couples
16 review
Very Good
Posted on Aug 15, 2024
The hotel is very close to the subway station, and it is only a few steps away from Mei. However, the hotel does not have a lobby. It does not feel like a hotel, but just a B&B with several floors. Fortunately, the room is quite large. The breakfast is just so-so. The hotel does not have a restaurant.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotel Kyoto Arashiyama. We are honored to receive such high praise from you. We are deeply sorry that the breakfast did not meet your taste. Next, we will work hard to improve and continue to strengthen staff training, and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our Hotel Kyoto Arashiyama again. We look forward to your visit again. Sincerely, from all the staff at Kyoto Arashiyama.
Joanne Tang
Japanese-Western Annex
Stayed in Sep 2024
Solo travelers
5 review
Outstanding
Posted on Sep 14, 2024
The environment is very good and the transportation is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotel Kyoto Arashiyama. We are honored to receive such high praise from you. Next, we will work hard to improve and continue to strengthen staff training, and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our Hotel Kyoto Arashiyama again. We look forward to your visit again. Sincerely, from all the staff at Kyoto Arashiyama.
Guest User
Deluxe King Room A
Stayed in Mar 2024
Travel with friends
19 review
Very Good
Posted on Mar 31, 2024
It's very close to Arashiyama Train Station and JR, and it's very convenient to eat. The room supplies are very clean and the service is good. Facilities are average. It takes 20 minutes to walk to Yuedu Bridge, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at the Kaze Kyoto Arashiyama Hotel. We are honored to receive such a high evaluation from you. Next, we will continue to strengthen the training of our employees and work harder to improve our service quality so that every guest who stays here will have a pleasant journey. If you have the opportunity to come to Arashiyama next time, I hope you will choose our Kaze Kyoto Arashiyama Hotel again. We look forward to your visit again. Dear all the staff of Kaze Kyoto Arashiyama.
Guest User
Deluxe King Room A
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 30, 2024
The room is very big, there is a lady who can speak Chinese at the front desk, the hotel is a two-minute walk from the station, very convenient
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotel Kyoto Arashiyama. We are honored to receive such high praise from you. Next, we will continue to strengthen staff training and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our Hotel Kyoto Arashiyama again. We look forward to your visit again. Sincerely, from all the staff at Kyoto Arashiyama.
Guest User
Deluxe King Room B
Stayed in Jun 2024
Travel with friends
6 review
Outstanding
Posted on Aug 12, 2024
Very quiet, clean and comfortable. Very convenient transportation. Very close to the Arashiyama scenic spot.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotel Kyoto Arashiyama. We are honored to receive such high praise from you. Next, we will continue to strengthen staff training and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our Hotel Kyoto Arashiyama again. We look forward to your visit again. Sincerely, from all the staff at Kyoto Arashiyama.
Anonymous User
Deluxe King Room A
Stayed in Nov 2023
Couples
13 review
Outstanding
Posted on Nov 28, 2023
Very satisfied! The service was very good. The ********* lady at the front desk went out of her way to help make several phone calls to reserve Kaiseki dinner for dinner. She heard that it was our anniversary and even prepared a surprise for us!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at the Kaze Kyoto Arashiyama Hotel. We are honored to receive such a high evaluation from you. Next, we will continue to strengthen the training of our employees and work harder to improve our service quality so that every guest who stays here will have a pleasant journey. If you have the opportunity to come to Arashiyama next time, I hope you will choose our Kaze Kyoto Arashiyama Hotel again. We look forward to your visit again. Dear all the staff of Kaze Kyoto Arashiyama.
Guest User
Deluxe King Room A
Stayed in Nov 2023
Family
39 review
Posted on Nov 19, 2023
It is about 5 minutes away from JR Saga Arashiyama. It should be a residential building with two rooms on the first floor. The sound insulation is very poor. The road facing the main road is very noisy. In addition to the air conditioner, there is a system similar to fresh air. The machine is very noisy and there is no separate control. The panel can be closed. After searching for a long time, I found that it is linked to the main switch, so it cannot be closed. There is no Chinese-speaking waiter at the front desk, so communication cannot be done. The room type A I chose has a large space, but it is cut into several pieces according to the function. There are things everywhere inside. It’s a door, but I personally don’t like it very much!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Kyoto Arashiyama. We are very sorry for causing you a bad stay experience. Since Japanese construction structural standards are thinner than those in China, the sound insulation effect may not be very good. We will actively communicate with the company to add sound insulation equipment and enhance the sound insulation effect. Our hotel has Chinese-speaking service staff. Since the company's shift schedule is based on the shift system, there was no Chinese-speaking service staff present when you visited the hotel. Once again, we are deeply sorry. Thank you very much for your valuable feedback. From now on, we will improve our schedule arrangements based on the needs of guests staying that day, and strengthen staff service quality education and improvement, so that guests who visit the hotel in the future can enjoy a better service experience.
Guest User
Deluxe King Room A
Stayed in Jul 2024
Family
6 review
Great
Posted on Aug 25, 2024
The location is slightly remote, but the transportation is convenient
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotel Kyoto Arashiyama. We are honored to receive such high praise from you. Next, we will work hard to improve and continue to strengthen staff training, and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our Hotel Kyoto Arashiyama again. We look forward to your visit again. Sincerely, from all the staff at Kyoto Arashiyama.
LeePatrick
Japanese-Western Annex
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Dec 24, 2023
Next to JR and small train stations, there are convenience stores nearby, very convenient
The room is spacious and beautiful
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotel Kyoto Arashiyama. We are honored to receive such high praise from you. Next, we will continue to strengthen staff training and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our Hotel Kyoto Arashiyama again. We look forward to your visit again. Sincerely, from all the staff at Kyoto Arashiyama.
Guest User
King B[Deluxe][Double Room][Non-Smoking]
Stayed in Dec 2023
Travel with friends
11 review
Very Good
Posted on Mar 1, 2024
It's very close to the tram stop and the bus stop is at the door. There are no disadvantages except that it's a little expensive.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at the Kaze Kyoto Arashiyama Hotel. We are honored to receive such a high evaluation from you. Next, we will continue to strengthen the training of our employees and work harder to improve our service quality so that every guest who stays here will have a pleasant journey. If you have the opportunity to come to Arashiyama next time, I hope you will choose our Kaze Kyoto Arashiyama Hotel again. We look forward to your visit again. Dear all the staff of Kaze Kyoto Arashiyama.
Guest User
Deluxe King Room A
Stayed in Jun 2024
Business travelers
4 review
Outstanding
Posted on Sep 2, 2024
Very good. Will stay here again next time
Original TextTranslated by Google
Response from Property: Thank you very much for staying at HOMM STAY Arashiyama Kyoto. We are glad to hear that you were satisfied with your stay at our hotel. We will continue to improve our services to meet the needs of our guests. If you have the opportunity to visit Arashiyama again, please be sure to come to HOMM STAY Arashiyama Kyoto. All of us at HOMM STAY Takuarashiyama Kyoto are looking forward to your visit.
Guest User
Deluxe King Room A
Stayed in Aug 2023
Family
3 review
Outstanding
Posted on Aug 9, 2023
The hotel is very close to JR Arashiyama Station, clean and tidy. There is an enthusiastic ********* lady who understands Chinese at the front desk, and there is no obstacle to Check In and Check Out. The room is large, especially the shower room, and the quilt is very comfortable. Highly recommended for a family trip
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at the Kaze Kyoto Arashiyama Hotel. We are honored to receive such a high evaluation from you. Next, we will continue to strengthen the training of our employees and work harder to improve our service quality so that every guest who stays here will have a pleasant journey. If you have the opportunity to come to Arashiyama next time, I hope you will choose our Kaze Kyoto Arashiyama Hotel again. We look forward to your visit again. Dear all the staff of Kaze Kyoto Arashiyama.
Guest User
Deluxe King Room A
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 13, 2024
Very good service attitude
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at HOMM STAY Arashiyama Kyoto Hotel. We are honored to receive such high praise from you. Next, we will continue to strengthen staff training and work harder to improve our service quality so that every guest who stays has a pleasant journey. If you have another chance to come to Arashiyama next time, I hope you will choose our HOMM STAY Arashiyama Kyoto Hotel again. We look forward to your visit again. HOMM STAY From all the employees of Tsubashi Arashiyama Kyoto.