378-1 Kotakecho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8034, JapanView Hotel Details
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Carta Hotel Kyoto Gion Guest Reviews
4/5
Very Good
30 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(30)
Positive reviews(14)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Double Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 5, 2024
It was a nice hotel, neither good nor bad.
The interior was pure white, which was nice, and there were many windows so sunlight came in in the morning.
I stayed for multiple nights, but there was no cleaning, which was disappointing, but for 2 nights it would be enough.
There were young people working at the front desk in shifts, but it didn't feel uncomfortable and was overall good.
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211 Randa
Deluxe Room
Stayed in Apr 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Apr 14, 2024
It was clean and just the right size for just sleeping.
It was the weekend, so there was a lot of noise from cars driving on the road in front.
There was no shaver as an amenity.
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Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
1 review
3.7/5
Posted on Apr 12, 2024
There was mold on the curtains so they should be replaced.
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Guest User
Twin Room
Stayed in May 2023
Couples
1 review
4.5/5
Great
Posted on May 7, 2023
The location is very small. It's a 10-minute walk from Daitgu, and you can only go to the bus stop. The facilities are good, the staff are very friendly, and it was clean when I went in, which was great.. but a cockroach came out of the room at night. My,,..head. It fell from above...^^ Since it is a new hotel, I was surprised that it was a cockroach...~
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정도토리
Twin Room
Stayed in Jan 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Feb 8, 2023
The location wasn't exactly great, but I think it was reasonably good! The staff were friendly and the facilities were great! Seven convenience store is right next door, so it was easy to use :)
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Guest User
Double Room
Stayed in Apr 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 16, 2022
The location is very good along the Kamo River. You can also enjoy a walk along the river, which is less popular in the morning. The staff was friendly, and although I was traveling alone, I was able to spend comfortably. This time, I had a room where I could see the roof on the 3rd floor from the window of the room, but I don't have many opportunities to see the tiled roof up close, so it was an interesting experience. I will book again for my next trip.
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TSUTOMU
Double Room
Stayed in Mar 2022
Solo travelers
28 review
5.0/5
Outstanding
Posted on Apr 12, 2022
It was a beautiful hotel close to Gion.
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Guest User
Deluxe Room
Stayed in Jan 2023
Couples
4 review
4.0/5
Very Good
Posted on Feb 18, 2023
it was cold.
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 17, 2024
Hotel very nice, clean and near the shopping mall, very good experience to sightseeing in Kyoto areas such as cultural historical temples, attractive places and hotel excellent service. It's the first time we bisit Kyoto very beautiful place.
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 22, 2023
Stylish hotel with super good location ,clean white room and have everything you need. a lot of nice restaurants, quiet cool bar and cute cafe around hotel also mini mart is super close, fish market is in walking distance. the bus stop is just right in the front of the hotel, very easy to come from airport and easy to travel around the staff are super nice and very well communicate. one of our friend forgot sweater there ,just know on the train we went to osaka ,they so kind and helpful to arrange the deliver. arigato :) we love our stay and we’ll be back for next visit in kyoto
Guest User
Stayed in Apr 2023
Solo travelers
4.0/5
Very Good
Posted on Apr 23, 2023
Great location with a bus stop right outside. The hotel is very clean and staff were friendly. My room did not face the street and was very quiet. The only reason I took off a point is that I had a room on the second floor where the windows were covered on the outside with metal. It wasn’t a big deal to me, but I still wish I would have known that when I booked the room. It didn’t mention that the room would not have windows you could see out of.
Response from Property: Thank you for your review. we very much appreciate you giving your comments. We are sorry to assign your room is low flour. If you come to Kyoto again, we can assign your room higher. Thank you very much.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 23, 2023
Excellent place to stay. Very clean and people are very friendly. The location city is very good. Recommended. The bus station and also the train stations are very close to the hotel. Very good place to stay.
Response from Property: Thank you for your review. We also have been happy to see you. We hope you stay at our hotel again when you come to Kyoto! We appreciate you. Thank you.
Guest User
Stayed in Apr 2024
Other
2.0/5
Posted on Apr 11, 2024
I made a reservation on your WEB site and I have not received any feedback regarding my email sent to your gmail: karutahotel01 I would like feedback before my departure, please. Can you give me your email address or check the karutahotel01 gmail address? Thank you and await your return
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Guest User
Stayed in Jan 2023
Travel with friends
4.0/5
Very Good
Posted on Jan 4, 2023
I was looking for a hotel online and decided to stay here because the interior of the room looked nice. The front desk was also clean and very comfortable.
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Response from Property: Thank you very much for taking the time to leave a review of our hotel. We are very honored to receive your kind words. We hope you will use our hotel again when you visit Kyoto. We look forward to your continued patronage. Once again, we thank you for staying at our hotel. Thank you. Carta Hotel Kyoto Gion
Guest User
Stayed in Apr 2023
Couples
3.0/5
Posted on Apr 1, 2023
Modest hotel in a great location, 10min walk from both Gion Station and Kawaramachi Station. Rooms of average size for the country. Friendly staff with a good understanding of English. Breakfast and laundry service not provided but next to the hotel there is both a 7eleven and a FamilyMart (where it is more convenient to pick up) and a 24 hour laundry.