Guest User
November 17, 2023
Everything was awesome! What you see is what you get, no unpleasant surprises. Spacious room, good facilities, cleanliness is great, awesome customer service.
Most importantly, I want to commend the reception staff for excellent service & willing to go extra mile. My luggage was damaged by Ta-Q-Bin during the luggage transport, I wasn't expecting any help actually but the hotel staff goes all out to help me to liaise with Ta-Q-Bin to get compensation as it is very challenging for us to get in touch with Ta-Q-Bin plus we would have communication issue due to language barrier. There were 3-4 calls going on & off to negotiate on the compensation and the staff were patience enough to assist.
Honestly, I couldn't think of any other word except AWESOME! Will definitely come back in future!