Popular Kutchan 4-star Hotels

Yvonne and colleagues were all very cheerful and always ready to offer assistance. Very clean and great scent throughout the ground floor and check in lobby. Free ride up to Gondola saved us energy climbing all the way up. Much appreciated for the complimentary upgrade to bedroom suite with city view. As the first stop of our honeymoon trip, my wife and I were delighted and already missing the restful experience!

The best, best and best hotel on this trip! !! The individual is a very demanding person, this hotel is impeccable from service to environment to facilities. The hotel is very new. It has been open for about a year, right next to the snowy mountains, and our room has unbeatable views! !! I like the modern decoration of the hotel! !! The appliances, kitchenware, tableware, etc. are all high-end brands! Bedding and daily necessities are very useful. Although it was not very rare when we were here in the snow season, the extreme service attitude of the hotel staff impressed me and tried my best to solve the problem for me. When I left, Hao dumped 1000yen for the younger brother who carried the luggage. I really liked this hotel

Booked the Hirafu Mountain View Suite. The four-person house was slightly crowded. It didn't look so big in the photos. It was two rooms pulled out by partitions. The hotel is in a good location. The closest base to the Snow Mountain is base, which is a 5-minute walk away. There is a free shuttle bus to and from the hotel. Hotel health and service were in place, the reception staff were fluent in Chinese and English, and there were no communication problems.

We had an amazing 5 night stay at Miru Niseko in March 2023. Our group was 3 adults & 2 small children, and we had interconnecting apartment rooms. The rooms were so comfortable, clean, spacious and well designed. Amazing snowy views from all windows and very peaceful. We loved the Blackwood grill for breakfast everyday - the adults tried all kinds of different Japanese and western breakfasts and the picky children were accommodated for very well. On our last night we had the course dinner and were blown away - do not miss this and book in advance! It was such a special dining experience. The in-house Onsen is gorgeous - there are indoor and outdoor pools to experience. Perfect after a day on the slopes. The Miru Niseko is only 4 minutes drive from Hirafu town and there is a convenient shuttle bus running morning, lunch, and the evening so you can get in and out without needing a private car. All the staff were so welcoming and wonderful, and went the extra mile to help us and recommend restaurants and activities. 10/10 we will be back - the chalets look amazing and we will try those next time! Thank you for our unforgettable stay!

Our family stayed at Ki Niseko for 3 nights in early January 2024...one of our best experiences. Located next to Hirafu Mountain Center and Holiday Pair Lift 1, it's convenient for us to pick up ski gears at a counter inside the hotel and directly ski in & out. This area is less crowded than those around Ace Family Lift at the west of Grand Hirafu...thus, an ideal place for beginners. Our Nitori Room is spatial, cozy, clean, and fully equipped with various facilities & furniture, including stoves, oven, dishwasher, laundry machine, utensils, dining table, etc. Our room was supposed to have Mt. Yotei view. Unfortunately, there was heavy snow & cloudy during our first 3 days. If you visit Niseko during heavy snow season, booking the volcano view room is at your own risk. Majority of the hotel staff are international. They are professional, friendly, and helpful. The hotel offered our family complimentary private onsen and transfer to Hirafu Welcome Center's bus stop. Breakfast is delicious and with sufficient variety of foods, though the menu was nearly the same everyday during our stay. All in all, we would recommend Ki Niseko and hope to come back again.

It was my second stay this year at the Penthouse. Originally the location and facilities were excellent, and there were many disappointing parts in terms of service, but this time the service was considerably improved. There were still some parts that didn't feel like high-end customer service, but it was considerably improved and I was able to stay comfortably and comfortably. I would like you to put more effort into employee training. For most of our guests, a stay at a resort is a memorable time in their lives, so please make sure that all employees are aware of this fact and provide heartfelt service.

We stayed in a 2 bedroom apartment and found it to be very comfortable. The rooms were a good size, especially considering this is Japan (where rooms are typically very small), the beds comfortable and it was great to have a kitchenette and laundry in the apt. Also, location is great - very close to the main drag, to the food trucks and to the free shuttle to get us to/from the main Hirafu lift/gondola. Staff all very friendly and helpful too! However, note that there was just 2 of us. If you were more people, or with kids, then the living room was a little small.

Enjoyed the excellent view of Mount Yotei from our spacious 2 bedroom apartment. It's nice and cozy with heated flooring and the kids loved the bathtub! Location wise it's just a short walk to the main street, and along the way there are restaurants available for choosing. Shoutout to staff Dylan, Georgia, Andrew, Mookda and Arthur for their warm hospitality and help during our stay! Would stay again in future 🙌

Our family ski holiday started with horrors when our luggage did not arrive. Communication with the airline was super difficult and mostly lost in transactions. When arrived at the Vale Niseko and informed Mirko about the incident, he immediately took this matter into his hand. He helped coordinate with the airline and with Yamato. He continued to give us a status update throughout. A lovely hotel staff (thank you) collected our luggage from Yamato's Kutchan office and paid for the fees on our behalf. The fees were later paid out of our credit card which was on file. They did not charge us for the collecting fees at all. Mostly importantly, we did not have to lift a finger and could focus on enjoying our holiday .... thank you Mirko and the Vale Niseko team :) You all gave us a true five-star service and experience. The Vale Niseko is so lucky to have you guys. Thank you again for giving us a wonderful and unforgettable stay at the Vale Niseko. We will not stay anywhere else next time we are there. Rooms: We stayed in a 3-bedroom apartment with a view of Mt.Yotei. It is super spacious, fully equipped with a fridge, electric hob, oven, toasting machine, dishwasher, laundry/dryer, Nespresso machine, kettle, fireplace, TV, Yamaha blue-tooth speaker, rice cooker and more!!!! We had breakfast and lunch in our apartment nice every day, which was super convenient. The bathroom is so spacious with an onsen feel. My hubby loves it so much he wants to have one built in our new home :) Nearby activities: Food trucks, bars, restaurants, bus stops, shopping Walkability: It is in a prime location, an easy stroll to the most important places; ski rental at Rhythym, food trucks, bars, restaurants, bus stop, etc. Ski-in and out ability - Ski-in yes as it is at the bottom of the Family Ace lift. For ski-out, you need to walk up a tiny slope - it does not bother us though. Food & drinks: Vale Bar and Grill is great. We had our dinner there. Food quality and service are great. Noteworthy details: Mr. Corbella, the GM, is the best hotel GM I have ever come across. I am a seasoned traveller and have stayed in many 5-star hotels around the world but I have yet to come across someone so dedicated and committed to his job and his clients like Mirko Corbella. The hotel staff are awesome. Every staff we came across during our 6 days of staying was truly exceptional. Public onsen is great! It is spacious, clean, beautiful and not too crowded.

A true gem for the perfect ski holiday!! A quiet location but minutes from restaurants and ski lifts. Modern, spacious and very comfortable. Warming ski lockers and a wonderful indoor/outdoor onsen to soothe sore muscles at the end of the day. The breakfast was healthy and delicious but it was the staff that took it to the next level!! Available and helpful for anything from a restaurant booking or ski lesson info .. thank you Lily, you’re Fantastic!!. They arranged transport wherever we needed to go, thank you Ollie and Ladesh for your bright selves and good humour … provided sleds for the kids to play with (thanks Rose) and when we left our phone in the transfer to the airport Chris, the Ultimate in concierge!!! , managed to find the driver and get it to us before our flight. We’ve had a great holiday. Thank you for everything!!