Xishan No.9 Forest Hot Spring Resort Mountain House Reviews
Xishan No.9 Forest Hot Spring Resort Mountain House
No. 189, Sujia Village, Longmen Community, Biji Town, Kunming, ChinaView Hotel Details
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Xishan No.9 Forest Hot Spring Resort Mountain House Guest Reviews
4.5/5
Great
172 review
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(172)
Positive reviews(160)
Reviews with photos/video(62)
Classy environment(57)
Quiet & comfortable(27)
Great air circulation(11)
Friendly front desk staff(7)
Loved the night views(6)
Great swimming pool(6)
Perfect for kids(5)
Large rooms(4)
Negative reviews(12)
SarahMc
Forest Family Room
Stayed in Jun 2021
Family
5 review
Great
Posted on Jul 2, 2021
We loved this place. Close enough to the city centre to be accessible and for taxi to be a reasonably priced option but once we arrived we felt surrounded by nature. Room was beautiful and comfortable and the hammocks and poolside seating was lovely. Breakfast was Chinese style and sufficient. This hotel was in close proximity to hiking which was very attractive to us.
Response from Property: See the guest officer simple yet profound praise is good really excited, but also such a recognition of our service to our hotel for each guest officer provide the most considerate and meticulous service, to bring value to every guest officer experience shanhai hotel is a wealthy young vigor, warm and thoughtful service to the guest officer in a simple style to show the hotel's unique charm. The encouragement of the guest officer is the biggest support and encouragement to the hotel. We will serve every family member with our heart and look forward to meeting with you next time.
The Travelling Fag
Forest Room (Tatami)
Stayed in Oct 2021
Family
25 review
Great
Posted on Oct 7, 2021
Very chilled place! Staff are friendly. It's pretty far away from the city centre but so peaceful and quiet! It's about 40 minutes away from nanping pedestrian Street,
Renedelport
Forest Room (Tatami)
Stayed in Jul 2021
Couples
37 review
Outstanding
Posted on Jul 4, 2021
Super impressed with our stay! The location of the hotel is up a hill, in between trees and beautiful views of the city. We were offered a 2 hour late checkout and was giiven a complimentary breakfast sent to our room. The environment is peaceful and fresh. The rooms are big and clean! Big thumbs up for this hotel! 👍🏻
Response from Property: Thank you very much for choosing our hotel and leaving a favorable comment. We feel honored to bring comfort and good memories to your stay this time. Only with more professional and attentive service and sincere trea**ent to every guest, can we return your praise and affirmation. The development of the hotel cannot be separated from your long-term support and love, we sincerely look forward to your visit again! I wish you and your family all the best, happy every day!
Weixiaoanzi
Forest Room (Double bed)
Stayed in Mar 2024
Couples
13 review
Outstanding
Posted on Mar 20, 2024
A very satisfying stay! The environment here is nice, very quiet, very comfortable, really nice. The proprietress is very warm and thoughtful, considerate, warm, and arranged everything. This is very suitable for parent-child activities and team building activities. Check in at the infinity pool. You can really overlook Dianchi Lake, so beautiful!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Womenquhuanyoushijiehaobuhao
Forest Room (Tatami)
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 25, 2024
The hotel is very close to Dianchi Lake. You have to climb some slopes at the foot of the West Mountain to get to the hotel. However, online taxis can be delivered to the door. The hotel has a beautiful scenery. It feels like a resort. There are small buildings one after another. It is especially suitable for vacations and sitting in the swimming pool. You can overlook Dianchi Lake in the distance. My child had gastrointestinal discomfort when he first arrived at the hotel. The boss was very considerate and gave him hot noodle soup. The room was also very clean and the air conditioner was very powerful and warm. Overall, it was very good. He also thoughtfully gave him candy when he left the hotel. small gift
Original TextTranslated by Google
6/12
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Zhuomapangjinmei
Forest Room (Double bed)
Stayed in Feb 2024
Family
10 review
Outstanding
Posted on Feb 17, 2024
The environment is very good and very quiet. It is very convenient to travel in the scenic area, but you need to arrange your time reasonably.
We lived on the second floor and could see the sunrise by opening the window.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Forest Room (Double bed)
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 14, 2024
The room is clean, surrounded by big trees, and there are birds singing in the morning. There are 2 households in one building, and the facilities are not too old. The hotel is at the top of the mountain, a very high slope. There is a hot spring ♨️ in the evening, and the breakfast is very simple. Overall it is not bad, we just look for a quiet environment.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Forest Room (Tatami)
Stayed in Feb 2024
Family
7 review
Outstanding
Posted on Feb 15, 2024
It was my first time in Kunming. I stayed at Xishan No. 9 and it was very pleasant. It is a hot spring hotel on the hillside, surrounded by green trees. Looking out, you can see the 500-mile Dianchi Lake. It is beautiful and refreshing! ps: The boss's dog 🐕 is very friendly!
Original TextTranslated by Google
Response from Property: Thank you for your high recognition of our team and the environment of our hotel. Our team is very happy. We will make the hotel better so that more guests who like our environment can come to our hotel to experience our services and environment, as well as hot springs and swimming pools. Welcome to come again next time. Wish you a happy Year of the Dragon.
Yuexiner
Forest Room (Double bed)
Stayed in Feb 2024
Friends
24 review
Outstanding
Posted on Feb 14, 2024
The B&B is located halfway up Xishan Mountain, with a beautiful environment. The water in the hot spring pool is changed every day. After climbing Xishan Mountain, it is very comfortable to soak in the hot springs. This B&B is a quiet place amidst the hustle and bustle. Breakfast is included and the front desk staff has a good service attitude.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time
Guest User
Forest Family Room
Stayed in Feb 2024
Family
5 review
Amazing
Posted on Feb 11, 2024
The hotel is located in a very deep area, and the uphill road is still a test of the car condition and driving skills. The room facilities are quite satisfactory, the service is still very good, and the breakfast variety can be richer.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Sihuichenxiansheng
Forest Family Room
Stayed in Apr 2024
Business travelers
10 review
Outstanding
Posted on Apr 24, 2024
The environment is quiet and pleasant, very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Forest Family Room
Stayed in Jan 2024
Family
6 review
Outstanding
Posted on Jan 30, 2024
The view from the room was great. We arrived a little late, but the owner and his wife told us about a very good hotel, which was a little hard to find. Overall, it was great and the stay was very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our place and our boss. Our new team is also very happy. Our hotel's new team wishes you good luck in the Year of the Dragon, good health and everything goes well. Welcome to come again.
Guest User
Forest Room (Double bed)
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Dec 20, 2023
The location of the hotel is very good. It is right in the Xishan Scenic Area. You can overlook Dianchi Lake when you go out. It feels like a vacation. Hahaha. There is also a climbing trail to Xishan Mountain in front of the hotel. It is recommended for those who like mountain climbing. There are also 🈶️little rabbits and that one. There are endless amounts of wild cone chestnuts to pick up, which makes me very happy.
Original TextTranslated by Google
Response from Property: Welcome to come again. We have hot springs in the B&B, you can have barbecues, there is an infinity swimming pool, there is a tea room, mahjong and private dishes. It is also in the deep forest and it is very quiet. You are welcome to come and play differently next time.
Guest User
Forest Room (Double bed)
Stayed in Apr 2024
Family
12 review
Great
Posted on Apr 10, 2024
The room is halfway up the mountain, with a swimming pool and hot spring. The room is on the first floor, with complete facilities, clean and sanitary, and good service. The only drawback is that the first floor is a bit damp and feels a little cold. The night view is very beautiful at night
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Forest Room (Double bed)
Stayed in Mar 2024
Couples
3 review
Posted on Mar 11, 2024
Things in the room are very old, the bathroom is full of scale, and the lighting on the floor is poor.
There are very few places for breakfast. When I went there, there were seven or eight people at a round table. There was only one round table inside. There was no place to sit. The breakfast was just plain porridge, corn, and steamed buns. There was nothing left. You had to ask the boss to get noodles and side dishes.
The main parking problem: This hotel is on a mountain, and it goes all the way up. There are many school buses outside, making it difficult to drive. It is also difficult to get a taxi to go to a place to eat.
Original TextTranslated by Google
Response from Property: Dear guest, we don’t want our hard-working service to be damaged by your one-sided comment because of some of your requests. First, your request to arrive at the hotel at two o’clock in the evening does not count as check-in. I would like to ask. Are you saying that you arrived at the hotel at night? We woke up the guests who checked in at two o'clock and let you stay. If you slept until two o'clock in the evening, the hotel people woke you up and gave the room to others. What do you think about our team? You explained it twice before making a reservation. We explained it to you once and asked us again when we checked in. We explained it to you again. The second time you dropped the facial cleanser in our hotel. On the third day, you came to us and told us that it must be in our hotel. I also asked the guest room aunt and the front desk if they saw it. The front desk and the aunt searched for you more than three times and even searched under the bed. They didn't see it. Don't say it was facial cleanser. We will return the watch and ring that the guest dropped if we see it. And when communicating, he said in a very bad tone that we have to give you an explanation. We really didn’t see your facial cleanser. How can I give you an explanation? And it’s the third day to ask whether it will be dropped or not with us. It’s not certain. 3. Are you touching your conscience and saying that we only have one table for breakfast? There are only two tables in the restaurant. One is the round table you mentioned, the other is the long table. There are six tables in the lobby. Where are you seated? We will bring breakfast to you. Four, we have two parking lots of our own. One large parking lot can park more than ten cars. The small parking lot can park about 7 cars. We only have 24 rooms. You said it’s not good to park. Fifth, you said it’s not good for us to be next to the school. I want to ask you why it’s so hard to take a taxi when there are so many people next to your school. They say there are too many cars and it’s hard to take a taxi. Why bother with slanderous words? I don’t want to say anything else. I wish you well and good luck.