Wyndham Grand Kunming East

1. The disposable slippers were worn, the soles were dirty and had marks of cigarette butts, the waiter did not apologize for this, the bathroom walls were full of nose cracks, the hygiene was worrying, not worthy of a five-star hotel. 2. The shower head was broken, water was sprayed horizontally, and you could only hold the shower with your hands to take a shower. 3. There was a small cake for free when you placed an order, but you didn't ask for it, and the cake was very unpalatable. 4. The waiter had a bad attitude. When I asked for the small cake, the waiter sighed impatiently. I thought I was a beggar. 5. Ctrip 470 a night, nothing, dy288 with hot spring, disgusting.

This time I came back from abroad and transited through Kunming. Due to the heavy rain in Dubai, my family was trapped at the Dubai airport for 44 hours. I specially chose a hotel with a hot spring to adjust well before flying back home. I have stayed in many five-star hotels at home and abroad, and the environment of this hotel is really good. Everything is as shown in the picture. Although the room is a bit messy, it is real. The hotel also has bathrobes specially prepared for children. The hot spring and children's playground are really suitable for weekend parent-child water vacation. It would be great if there were such a hotel in my city.

The hotel facilities and services are very good. Considering that it is conveniently located from the airport, we were a little nervous before moving here from the Hualuxe Hotel. We were worried that the hotel's environmental facilities and services were not good enough. The result was unexpected. The lady at the front desk handled the formalities. The service was upgraded when we arrived, which was beyond the budget. In addition, the service of the concierge guy was also very good. Our suitcase was very heavy and he helped deliver it to the room! In addition, the hot spring area equipped with the hotel is also great! Definitely give it a five-star rating! The only flaw is that there is no curtain or other covering object between the bathing area and the bed. I hope the hotel can take suggestions and improve this, otherwise I always feel a bit embarrassed to take a bath, haha

The facilities are very complete, with hot spring swimming pools, indoor and outdoor gyms, and large rooms with bathtubs, suitable for all kinds of outings! The environment is also very comfortable, with many green plants like a manor, and it is very quiet and comfortable to sleep at night. The decoration is also very distinctive and worth staying! What satisfies me most is the service here. I specifically asked, especially Sister Peng Yaling at the front desk. The picture below is the chat record between me and her. She is very warm and considerate. She told me various check-in points for the hot springs, patiently answered all my questions, and sent welcome fruits and small cakes. It's really considerate! I hope the hotel can cultivate more beautiful and enthusiastic young ladies like this! I will stay here next time! Experience 100 points~

The hotel is luxurious and the facilities are well maintained. The golden main color is particularly pleasing to the eye. The hotel has a beautiful and large hot spring health resort, with a large number of spring pools (with comfortable water temperature and quiet environment) and super large and clear indoor and outdoor swimming pools. The hotel's service was worthy of praise from top to bottom during my two days of stay. In short, it was worth the trip. Must give a five-star praise!