Vienna Hotel (Kunming Dianchi Wanda) Reviews
Vienna Hotel (Kunming Dianchi Wanda)
Building 22-1, Greenland Dacheng Tiandi, Qianwei West Road, Kunming, ChinaView Hotel Details
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Vienna Hotel (Kunming Dianchi Wanda) Guest Reviews
4.6/5
Great
1269 Reviews
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(1269)
Positive reviews(1225)
Reviews with photos/video(88)
Classy environment(117)
Delicious breakfast(57)
Friendly front desk staff(57)
Easy to get around(49)
Convenient parking(25)
Perfect for business trips(14)
Stayed multiple times(11)
Close to train station(4)
Negative reviews(44)
Guest User
Superior Double Room
Stayed in Aug 2023
Other
1 Reviews
Posted on Aug 17, 2023
The room priced at 400 is only so big, the bed is against the wall, and it is also very short. It is really too small. It feels not worth it at this price. It may be the tourist season. The experience given by this price is very bad.
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Response from Property: Thank you for choosing our branch, we are extremely honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Family
21 Reviews
Posted on Aug 6, 2023
The environment is average, the location of the hotel is not good, the parking signs are not obvious, the room facilities are old, the restaurant is small, and there are few aunties cleaning the tables
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Vienna Hotel (Kunming Dianchi Wanda Plaza). Xiaowei is very sorry for bringing you a bad stay experience. The hotel is located at the intersection of Qianwei West Road and Second Ring South Road, 3.1 kilometers from Kunming Station. It is the closest Vienna hotel to Dianchi Lake. Parking instructions are posted from the hotel door to the underground parking lot, and the signs of the underground parking lot are There is lighting; the restaurant area and dining seats are relatively sufficient, but there are currently a lot of guests, and the dining time of the guests is relatively concentrated. Finally, I wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Aug 2023
Friends
1 Reviews
Posted on Aug 6, 2023
Families, please protect yourself from lightning. The room costing more than 400 per night is so small that you can hit the wall even if you turn around.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Vienna Hotel (Kunming Dianchi Wanda Plaza) and sharing your stay experience. Xiaowei saw that the VIP booked and stayed in a superior double room. The room details included the room area and other relevant information. In addition to the superior king bed room, the hotel also has other room types. VIPs can book their favorite room type according to their own needs. I hope you will come next time!
Guest User
Executive Double Room
Stayed in Aug 2023
Family
3 Reviews
Posted on Aug 16, 2023
There is only one room card for two people, so it is inconvenient to go up and downstairs.
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Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel Kunming Dianchi Wanda Branch. We are deeply sorry that your stay was not satisfactory. Regarding the room card issue you reported, the hotel front desk defaults to a room card for check-in. If you have special needs, you can come to us. Feedback from the reception desk, the room can be equipped with up to two room cards. The hotel has a 24-hour service post to provide you with services at any time. Call the front desk to serve you. On behalf of all the hotel staff, I would like to apologize to you and wish you the best. Have a nice trip!
Anonymous User
Superior Double Room
Stayed in Aug 2022
Other
44 Reviews
Posted on Aug 12, 2022
The hotel's location is quite far from Nanping Street/Nanqiang Street, and taxis are extremely congested.
I booked a superior double room and used Ctrip points to upgrade the room to a deluxe double room. As a result, I was given a room with no difference from the double room. Both the Deluxe King Room and the Superior King Room have desks that can be used for working, which is obviously not the case in my room. (Forgot to take pictures) The hotel can confirm room 1102. The toilet and shower are too close together. It's hard to get in when the shower door is opened. It's hard to get out when you get in and open the door. If you weigh over 200, I think you won't be able to get out. Moreover, the water from the shower ran into the toilet. After the shower, it was full of water. The design was very unreasonable. This hotel experience in Vienna was extremely poor
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Response from Property: Dear distinguished guest, welcome to our Vienna Hotel Dianchi Wanda Plaza Branch. Thank you for your review of the hotel. It is our mistake that we did not satisfy you. We are very sorry that we could not change your room in time. The room type you booked The size of our Superior King Room is 22 square meters, and the Deluxe King Room is 28 square meters. At the same time, you can contact us directly by dialing the front desk of the room. The hotel has a 24-hour service post to provide you with services at any time. Once again, I represent the entire hotel. The staff would like to thank you and wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2022
Friends
1 Reviews
Outstanding
Posted on Mar 6, 2022
A very good travel experience, the scenery is beautiful, the hotel environment is good, it is worth recommending! ! !
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Anonymous User
Superior Double Room
Stayed in Jan 2022
Couples
7 Reviews
Posted on Jan 9, 2022
Worst experience since living in Vienna: 1; The bathroom is so stinky and nauseating 🤢 disgusting 🤢, 2; The kettle is broken, 3; It is said that the refrigerator is free to drink, and it is empty when you open it, obviously not a lie ?
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Guest User
Superior Double Room
Stayed in Jan 2022
Business travelers
6 Reviews
Outstanding
Posted on Jan 8, 2022
The location is good, it is a good place for tourism and living, and there are robots that deliver food, which is relatively advanced
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Yuanguchuanye
Superior Double Room
Stayed in Oct 2021
Friends
7 Reviews
Outstanding
Posted on Nov 3, 2021
The guy at the front desk is so handsome, the service is great, and the environment is also good
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Guest User
Superior Double Room
Stayed in Dec 2021
Couples
2 Reviews
Outstanding
Posted on Dec 17, 2021
Like a hotel, the surrounding traffic is also very convenient
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Jiemuchuanchang
Standard Queen Room
Stayed in Oct 2021
Business travelers
75 Reviews
Outstanding
Posted on Oct 16, 2021
The hotel environment is clean and hygienic, the service staff are warm and thoughtful, and the transportation and shopping are very convenient. Next time I come to Kunming, I will definitely choose to stay in this store.
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Anonymous User
Superior Double Room
Stayed in Dec 2021
Friends
2 Reviews
Outstanding
Posted on Dec 17, 2021
The stay is very good, recommend 🤙🤙🤙
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Guest User
Superior Double Room
Stayed in Feb 2022
Business travelers
17 Reviews
Outstanding
Posted on Feb 28, 2022
The location is very good, the configuration is complete, the cost performance is super high, the parking is very convenient, the bed is very comfortable, there is a small bay window, it is very comfortable to drink tea and meditate, and I will come again next time
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Guest User
Superior Double Room
Stayed in Jul 2023
Business travelers
9 Reviews
Posted on Jul 21, 2023
Feeling so-so,
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. The branch management attaches great importance to it and has made serious investigations and timely rectifications. Your tolerance and understanding are a blessing to our work. Inspiring and supportive! Sincerely looking forward to your visit again
Guest User
Superior Double Room
Stayed in Dec 2021
Other
1 Reviews
Outstanding
Posted on Dec 17, 2021
The service attitude at the front desk is very good, the hotel environment is clean and hygienic, the bed in the room is soft and comfortable, the parking is very convenient, the breakfast is a buffet, there are many varieties, I am very satisfied. Will come again next time.
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