Yunxianju Tea Culture Theme Hotel

Yunxianju Tea Culture Theme Hotel Reviews

Yunxianju Tea Culture Theme Hotel

Near Hurui Line (Dabanqiao Industrial Park), Kunming, ChinaView Hotel Details
Yunxianju Tea Culture Theme Hotel
Yunxianju Tea Culture Theme HotelYunxianju Tea Culture Theme HotelYunxianju Tea Culture Theme Hotel
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1 night

Yunxianju Tea Culture Theme Hotel Guest Reviews

4.6/5
Great
714 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(714)
Positive reviews(698)
Reviews with photos/video(144)
Offers pick-up/drop-offs(128)
Classy environment(86)
Close to airport(53)
Easy to get around(52)
Large rooms(34)
Delicious breakfast(32)
Friendly front desk staff(27)
Stayed multiple times(9)
Negative reviews(16)
Guest User
Four Seasons Room - Double Occupancy (Doublebed) (Special promotion)
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 19, 2023
Hotel is nice and Staff are very nice and helpful , I would like to special highlight to all future visitors as thank you to them. we have landed airport midnight 2.30am , we call to hotel and ask for hotel pick up . They arrived within 15 min after my call without allowed me to wait long time in front of airport at midnight we are very happy and thankful for the fast action , 100 mark to driver although there are only 2 of us. 2nd days morning when we check out from hotel , where receptionist aware i having booking problem on using my Wechat pay for Didi (taxi booking) , she willing to book for me without doubt. I feel so warm for her help for my China trip this years.
Response from Property: Thank you very much, our international friends. Through your description, we know that you are a sincere friend with your heart, I believe that you are warm, our friends are also very moved. We promise to pick up 24 hours, on the hour, not perfunctory do not live up to. As long as you need, we are always in and provide the best quality service oh! Thank you for your favor, expecting you to come again! Wish: a happy journey, happy every day!
zuriah
Four Seasons Room - Double Occupancy (Doublebed) (Special promotion)
Stayed in Mar 2024
Family
8 review
4.5/5
Great
Posted on Mar 21, 2024
The location is only 10 min from the airport. It's a good choice if you only stay for transit as it is far from everywhere else. Nearby the hotel, there many restaurants and one big convenient shop. The breakfast is very local style and minimalist. Therevis no tea or coffee. But you can order noodle. Service is great. Receptionist is friendly. We got a pack of tea as a gift. Room is spacious and clean. Amenities are complete. Shower and toilet are separated. Basin is outside the shower, which is great.
Francesco
Four Seasons Room - Double Occupancy (Doublebed) (Special promotion)
Stayed in Mar 2024
Business travelers
48 review
4.0/5
Very Good
Posted on Apr 22, 2024
Near airport and some restaurants. Nice rooms, clean.
Yollandi
Guestroom - Mountain-View (Double bed)
Stayed in Jan 2023
Solo travelers
28 review
2.5/5
Posted on Jan 31, 2023
😀I’ll start with the positive. Although no one at the front desk could speak a lick of English, everyone did their part in trying to assist me, from arranging pick up from the airport, because I landed quite late at night, to check-in. The staff were all warm and friendly and really tried to accommodate me to the best of their abilities. They get an A for effort. The room was spacious. I liked the floor design of the hotel entrance. It adds some character to the hotel. Check-out at this hotel is 2pm. That’s also a plus. ☹️ check-in took forever and a day. Mainly because the young gentleman at the front desk was new and had never dealt with checking-in a foreigner before my arrival. We had to do the check-in process twice. The corridor and room had a lingering musty smell which my nose refused to acclimate to. The room was really cold. Even after the young lad tried to fix the heat. It just didn’t make a difference in the temperature. I could not and did not sleep at all, because I was so cold. Overall the stay was ok. The friendly and accommodating nature of the staff kind of made up for the cold bedroom. I’m not sure if I would stay here again, but if was doable for one night.
Response from Property: Hello, thank you for choosing our home and giving an evaluation of service and facilities A:) The check-in of foreigners is really slow, and they need to be confirmed by the public security system before they can check in. I am very sorry for this! The temperature is low in January. If you have difficulty adapting, you can adjust the air conditioner to the highest temperature and select "strong", turn on the electric heater, and use the provided blankets, so you may sweat from the heat! Have a good trip!
Ryan Adam
Four Seasons Room - Double Occupancy (Doublebed) (Special promotion)
Stayed in Jul 2022
Other
19 review
5.0/5
Outstanding
Posted on Jul 15, 2022
Last minute booking from an overnight near the airport. The hotel offers 24/7 airport pick up/drop off. They were helpful to arrange for a foreigner and the hotel had everything you need to rest for a few hours before an early flight. Would stay here again if needed. Thank you to all the staff.
Response from Property: Dear friends, Hello! When we travel, we focus on comfort. Meeting a clean, tidy, atmospheric and characteristic hotel like yunxianju can add points to travel and make a good mood more pleasant. Free transfer machine can reduce many unnecessary troubles and waiting, and improve efficiency. Welcome back. Have a nice trip!
M
Guestroom - Mountain-View (Double bed)
Stayed in May 2021
Couples
6 review
4.7/5
Amazing
Posted on May 14, 2021
We stayed one night as we wanted to be close to the airport for the early morning flight. Check in was fast, the room was clean and the bed was cozy. The breakfast was good as well (eggs, vegetables, baozi, milk, etc). It took us about 10-15min to reach the airport. Reccomended!
Response from Property: Thank you very much for your love and praise of Cloud Leisure Hotel. I am very happy to provide you with satisfactory service. Cloud Leisure Hotel will always be your home in Kunming, and it is fate to meet Cloud Leisure Hotel. Welcome you to visit Yunxiaju again, looking forward to meeting with you again.
Gerald Peter
Guestroom - Mountain-View (2 beds)
Stayed in May 2021
Solo travelers
3 review
4.5/5
Great
Posted on Jul 29, 2021
Interesting place if you are interested in buying tea. The staff was so friendly and helpful. They set up shipping a box of tea and other things I had picked up on my trip. The room meticulously clean and the little tea setup was a nice touch with Yunnan local tea and beautiful ceramic tea set. Lobby is packed with books on tea culture. A little out of the way from the city but close to the airport.
Response from Property: I am so excited to see the simple but profound praise from the guest officer, and also recognize our service so much. We in the hotel seek to provide the most intimate and meticulous service for each guest officer, and bring a super value experience for each guest officer. Yun Xian Ju hotel is a young and energetic hotel, with simple style, warm and considerate service to guests to show the unique charm of the hotel. The encouragement of guest officers is the greatest support and encouragement to the hotel. We will serve every family member well and look forward to meeting you next time.
Zanyu
Guestroom - Mountain-View (2 beds)
Stayed in Feb 2024
Friends
47 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel lobby looks very comfortable. You can make tea and drink it. When you enter the store, you are given a souvenir. It feels very thoughtful. The hotel is very close to the airport and provides pick-up service, which is very convenient.
Original TextTranslated by Google
Response from Property: If you want to compare the West Lake to the West, it is always better to put on light makeup and heavy makeup. The 400-square-meter lobby of Yunxianju is grand and grand. The tea bar is full of all kinds of self-produced teas, the book bar is full of books, a cup of tea and a book. The leisure area is where you can sit in the bright spring light and enjoy it, freehand and leisurely...
Guest User
Four Seasons Room - Double Occupancy (Doublebed) (Special promotion)
Stayed in Mar 2024
Business travelers
4 review
1.7/5
Posted on Mar 12, 2024
Average environment, average breakfast, old facilities
Original TextTranslated by Google
Response from Property: Dear, the special room priced at 100 yuan will have some flaws just like the special products in the mall. If you can't accept it, just choose the cooking room type. Accept the choice. However, the design style, services, facilities and equipment of our home are regional benchmarks. Work units, government departments, and airlines all like to stay here, and the audience likes it very much. There are more than a dozen varieties of affordable meals, but it is indeed not as prosperous as a five-star hotel. Some of the old items were purchased from the private sector at high prices. They may look old, but they are extremely valuable. Anyone who understands understands.
Guest User
Guestroom - Mountain-View (2 beds)
Stayed in Jul 2023
Family
6 review
2.2/5
Posted on Jul 12, 2023
The sound insulation is really very poor! You can clearly hear what is going on in the next room. I was already very tired from catching a flight and barely slept all night. Worst hotel of the trip
Original TextTranslated by Google
Response from Property: Now that I see a gentleman, Yunhu is not happy. Thank you for choosing to stay here. There are guests checking in or checking out in the special airport area 24 hours a day. Some guests are in a hurry and will produce some noise, which will inevitably affect other guests. If you feel the noise is too loud, it is recommended that you call the front desk to change rooms. Best wishes!
Anonymous User
Guestroom (2 beds)
Stayed in Dec 2022
Friends
5 review
4.7/5
Amazing
Posted on Dec 11, 2022
Very good~ Takeaways are delivered by small robots, and the hotel also has a drop-off service. The driver's attitude is very good, and he came early. But there are two fly in the ointment ① there is no laundry bag ② the sound insulation is not particularly good. The sound of the TV next door and the voices near the window are relatively loud. But as a transitional hotel at the airport, the price/performance ratio can be said to be very high! And there is almost no difference between the picture and the real thing~ Recommended
Original TextTranslated by Google
Response from Property: Dear, thank you for your good review! Yunxianju's five-star service, four-star decoration and three-star price, the best area~ the best cost-effective. When you arrive at the airport, you only need to make a phone call, and leave the rest to us to ensure a safe, comfortable and refreshing experience for you. Because the usage rate of laundry bags is very low, there are no laundry bags, so we have equipped laundry detergent, washing machines, and drying racks. The sound insulation *****s in a few rooms are worn out, we have gradually improved them, thank you for your comments and suggestions, I believe we will get better and better!
Guest User
Four Seasons Room - Double Occupancy (Doublebed) (Special promotion)
Stayed in Aug 2023
Friends
4 review
4.0/5
Very Good
Posted on Sep 26, 2023
Airport drop-off service: good Airport pick-up service: good Environment: good
Original TextTranslated by Google
Guest User
Guestroom - Mountain-View (Double bed)
Stayed in Apr 2023
Other
2 review
2.2/5
Posted on Apr 26, 2023
There was a banging sound in the middle of the night, like something hit the outdoor unit of the air conditioner, and I couldn't sleep much all night.
Original TextTranslated by Google
Response from Property: Everything starts from the heart, and a smile solves a thousand worries. Hello, our front desk is on duty 24 hours a day to serve you. If you have any questions, please dial 5555 or 8888 on the bedside table to solve it for you~
Guest User
Guestroom - Mountain-View (Double bed)
Stayed in Apr 2023
Business travelers
3 review
2.7/5
Posted on May 16, 2023
The receptionist looked like he owed her 8 million and looked miserable.
Original TextTranslated by Google
Response from Property: Hello, our services and facilities are the best in the region, bar none. This is the evaluation given by surrounding units, government and repeat customers. As for the question you raised, the heads of our departments have viewed the entire surveillance video at the front desk, and it is not that bad. The front desk greets guests politely as required, checks in quickly, guides guests upstairs, etc. Of course, when the reception was busy, the receptionist did not smile all the time and occasionally smiled, but the receptionist's facial expressions and reception actions were not disrespectful. I hope you understand and try to manage your emotions at the same time, thank you!
Guest User
Four Seasons Room - Double Occupancy (Doublebed) (Special promotion)
Stayed in Feb 2022
Business travelers
14 review
2.7/5
Posted on Feb 24, 2022
When I checked in, I found hair on the quilt. The point is that the bath water is cold at night. The experience is very poor
Original TextTranslated by Google
Response from Property: There are so many living beings and a vast sea of people, it is fate that we meet. In the past two days, the temperature in Kunming has dropped sharply with rain and snow, the first time in 10 years! Due to the good facilities, services, and good reputation, we are all full rooms, solar energy cannot work, and the hot water supply of the air heating system is slightly insufficient during the peak water consumption period. The system shows 38-49 degrees (normal value is 42-55 degrees), and the body feels Cool down. It is recommended that you use it on a staggered peak, so that satisfactory results can be achieved. The wet and dry separation of the bathroom and shower, high water pressure and high temperature have always been the mantra of our regular residents