Grand Hyatt Kunming

A perfect staycation ~ always wanted to try the grand Hyatt hotel, finally got the chance since my housekeeper went back home for a week, my mum and I decided it’s a time for us to have a nice staycation in the city. I’ve tried the Japanese restaurant several times, and I think it’s the best Japanese izakaya in town. Back to the hotel room, the room is spacious and the lighting is great. If you’re the city person, it’s definitely the hotel for you, the location is superb, right in the heart of Kunming City. You may get a ride to anywhere you desire, very next is one of the luxurious shopping centres in town, with the connected passage on the third floor. The hotel staffs are extremely nice and friendly, special thanks to Vincy and Carrie at the front desk,they provided me with the best solutions to extend my stay. For the upcoming future, I think there still a room for improvement, with a great service to start with, I believe it would achieve more.

I would like to commend the exceptional service provided by the hotel staff during my stay. When I found that my foreign mobile data had run out, leaving me unable to use AliPay for payments, the staff went above and beyond. They took the initiative to walk to a shop outside the hotel to verify the situation, which I truly appreciated. Thanks to their suggestion, I was able to visit a nearby bank and successfully withdraw RMB. Their efficiency was evident from the moment I arrived by taxi until my baggage was delivered to my room. I am grateful for their support and professionalism throughout my stay. Thank you for making my stay so positive .though I just ordered 2 boiled eggs they kindly accommodate me with combination of veg  , Though I request for fruit bowl which is not available at room service , they manage to give me with a compliment . and the price is reasonable for room service .  by local eatery if you turn left from entrance walk down the stairs . And their shopping mall is connected through third floor . I manage to do some last minute shopping at supermarket to bring back as souvenir . The gym is fully equipped and high tech . Highly recommend this hotel .

New and well designed hotel. Breakfast was normal with a few interesting local dishes. Not worth if you are paying the full price for it. The hotel has a link way to a mall which has food options and supermarket. 德和 canned food outlet is in the mall so you can shop there easily. There is also a 上山喝茶 outlet behind the hotel. Overall a wonderful hotel at SGD222/night with Trip Stay Voucher

Front office officer is friendly and helpful. It's an unforgettable experience to stay at Grand Hyatt Kunming. I will definitely stay at Grand Hyatt again on my next visit.

Great place for a comfortable stay during our family vacation! We got upgraded to a suite that come with birthday decorations surprise! A big shoutout to Emily who took care of us during our stay, her service was fantastic and we certainly enjoyed our stay!

The hotel is new, the location is strategically inside the city and it is very convenient to explore the surroundings. What really stood out to me, though, was the exceptional service from the concierge staff “Bianca” and “Nancy”. They were not only friendly and helpful but also proactive in ensuring everything was perfect. I especially appreciated how they consistently followed up to make sure our needs were met. Highly recommended for both leisure and business travelers.