Home Inn Huaxuan Hotel (Kunming High-speed Railway South Station)

There was a serious problem with the room's window, it wouldn't close properly. This resulted in me being unable to control the indoor temperature and noise. Whether it was the noise late at night or the bright light in the early morning, it penetrated directly through the window and affected my rest. In cold weather, the unsealed windows also caused the temperature in the room to drop dramatically, making me feel very uncomfortable. Second, the damage to the curtains is even more unacceptable. The corners of the curtains are frayed and the fabric looks old. Such curtains not only fail to block the light, but also give people an unhygienic and untidy feeling. As a hotel that pays attention to details and quality, such curtains obviously do not meet the standards they should have. But the most important thing is the attitude of the front desk staff. I experienced apathy and negativity from them multiple times during my check-in and check-out process. Whether asking for service information or solving problems, the front desk staff seemed distracted and lacked the enthusiasm and patience they deserved. Their negative attitude made me feel very uncomfortable and seriously affected my stay. Moreover, the check-in time is very slow, which wears off people's patience. The work attitude is not positive and very irresponsible. When I checked out, I noticed that there was damage to the facilities in the room, but there was no inquiry or confirmation from the front desk staff. I think no one would be happy to stay in a room like this. I hope the hotel staff will pay attention to it.

There are coffee tables, tea sets, tea leaves, and comfortable sofas in the room. You can have a pleasant afternoon tea in the afternoon. The bed is also moderately soft and hard, very comfortable, and I sleep well The room is quite complete and very cost-effective. There is a food court downstairs, and the Wi-Fi is okay and easy to use. Bathroom: clean and tidy, and equipped with disposable toilet mats, which is very considerate. Moreover, the transportation here is quite convenient. It is also located next to the South High-speed Railway Station, which is very convenient for traveling.

The room is very bad. It is no longer the Home Inn it used to be. Two people who slept there one night had serious allergies and both developed red rashes. The interior of the room is very bad. If I had not been able to book a hotel, I would never have stayed there.