Amari Kuala Lumpur

Amari Kuala Lumpur Reviews

Amari Kuala Lumpur

3, Jalan Bangsar, Kampung Haji Abdullah Hukum, 59200 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, MalaysiaView Hotel Details
Amari Kuala Lumpur
Amari Kuala LumpurAmari Kuala LumpurAmari Kuala Lumpur
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Amari Kuala Lumpur Guest Reviews

4.6/5
Great
314 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(314)
Positive reviews(308)
Reviews with photos/video(105)
Delicious breakfast(47)
Convenient for shopping(34)
Great location(25)
Easy to get around(21)
Large rooms(12)
Delicious buffet(8)
Loved the view(7)
Great swimming pool(6)
Negative reviews(6)
Elena
Club Deluxe King Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 19, 2024
Generally enjoy our staycation in club room. The staff made effort to decor our room for our birthday celebration. The lounge service and drinks offerings are good. Love their green apple juices. Reasonable finger food for the evening. Check in - this area can be improved. Our room is delayed for nearly an hour after 3pm. There is dedicated checkin for club booking users, but the overall experience can be elevated with more attentive services such as offering welcome drinks, allowing us to wait at the lounge for a drink while waiting before we ask ourselves.
Response from Property: Dear Elena,Thank you for sharing your experience at Amari Kuala Lumpur. We're delighted to hear that you enjoyed your staycation in the club room and appreciated the surroundings, amenities, cleanliness, and service provided.We're especially pleased that our staff went the extra mile to decorate your room for your birthday celebration and that you enjoyed the lounge service and offerings, including the green apple juices and finger foods.However, we apologize for the delay you experienced during the check-in process. Your feedback regarding the check-in experience is valuable to us, and we will review our procedures to ensure a smoother and more attentive service for our guests.We appreciate your insights and hope to have the opportunity to welcome you back for another enjoyable stay, with improved services based on your feedback.Warm regards,The Management
Travelforfun
Club Deluxe King Room
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 19, 2024
Generally we enjoyed our stay in Amari KL. The staff try their best to ensure our staycation is a pleasant one with a slight delayed in our check-in. Thanks Anty or Arty (Amari) host for decorating our room with a hand drawn BD card. The lounge services was very good with the attending staff constantly check on us on our drinks and clearing the table. Love their cappuccino, green apple and watermelon juices.
Response from Property: Dear Travelforfun,Thank you for choosing Amari Kuala Lumpur for your stay and for sharing your feedback with us. We're thrilled to hear that you had an enjoyable experience overall, particularly appreciating the surroundings, amenities, cleanliness, and service.We're delighted that our staff, including Anty or Arty, went the extra mile to ensure your staycation was pleasant, despite the slight delay during check-in. It's heartening to know that you enjoyed the hand-drawn birthday card and the attentive service provided by our lounge staff.Your compliments about our cappuccino, green apple, and watermelon juices are greatly appreciated, and we're glad they added to your enjoyment.We look forward to welcoming you back to Amari Kuala Lumpur for another wonderful stay in the future.Warm regards,The Management
Anonymous User
Deluxe Twin Room, 2 Twin Beds
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Staff are friendly and helpful. Convenient location, just beside train station. Bed is confortable.
Response from Property: Dear Guest,Thank you for choosing Amari Kuala Lumpur and for sharing your positive experience with us.We are thrilled to hear that you found our staff friendly and helpful, and that our convenient location and comfortable beds enhanced your stay. Providing excellent service and ensuring guest comfort are our top priorities, and we are glad to have met your expectations in these areas.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Management
TIMPOH
Deluxe Twin Room, 2 Twin Beds
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Nice to revisit the same hotel again , service crews remain their good smiling face with every guest. And this time, we received free complimentary drinks (between 10am to 10pm) as well as cocktails drinks (between 5pm to 7.30pm if you visited their G level bar counter. My family like this hotel very much, and definitely will come back again if we stay in mid valley sightseeing.
Response from Property: Dear Mr. Timpoh,Thank you for choosing to stay at Amari Kuala Lumpur once again and for taking the time to share your positive experience with us.We are delighted to hear that you enjoyed your revisit and that our service crew maintained their good smiling faces throughout your stay. It is wonderful to know that you appreciated the complimentary drinks offered during your visit, as well as the cocktails available at our G level bar counter.Your kind words and loyalty are greatly appreciated, and we are thrilled to hear that your family enjoys staying with us. We look forward to welcoming you all back to Amari Kuala Lumpur for another enjoyable stay when you visit Mid Valley again.Warm regards,The Management
Michael Darren
Deluxe Room, 1 King Bed
Stayed in Mar 2024
Family
67 review
4.5/5
Great
Posted on Mar 10, 2024
Thank you to Fitri and team for a wonderful stay. Thank you to Hayley, who’s an intern at her first day doing check ins. Well done Hayley for providing a smooth and quick check in.
Response from Property: Dear Michael Darren,Thank you once again for choosing Amari Kuala Lumpur and for taking the time to share your positive experience with us. We are delighted to hear that you had a wonderful stay, and we appreciate your kind words about Fitri and the team. Special commendation goes to Hayley for her excellent service during her first day, providing a smooth and quick check-in experience.We are committed to providing a high standard of service, and it's rewarding to know that our team members contributed to making your stay memorable.Your feedback is invaluable, and we hope to welcome you back for another exceptional experience. If you have any additional comments or suggestions, please feel free to share them with us.Best regards,The Management
Mel22
Superior Room, 1 King Bed
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Clean and well styled room. The room is great and big, and the staff are always friendly and helpful. The location of the hotel is good and convenient, as it is just a few min walk to The Garden and Midvalley malls. There is also a modern style lounge on the same floor with reception (ground floor), which serves cakes, beer and wine, tea and coffee (last order 10:30pm).Thanks for an amazing stay!
Response from Property: Dear Mel22,Thank you for your wonderful review of Amari Kuala Lumpur. We're delighted to hear that you enjoyed the clean and well-styled room, along with the friendly and helpful staff.It's great to know that the hotel's location and the nearby malls added to the convenience of your stay. We appreciate your positive remarks about our modern-style lounge as well.We look forward to welcoming you back for another amazing stay!Best regards,The Management
Jiayannnn11
Deluxe Twin Room, 2 Twin Beds
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 9, 2024
One of the best accommodations around MV. Highly recommended
Response from Property: Dear Jiayannnn11,Thank you for your fantastic review and the 5-star ratings across the board! We are delighted to hear that you had such a positive experience during your stay at Amari Kuala Lumpur.It's wonderful to know that you found our surroundings, amenities, cleanliness, and service to be top-notch. We work hard to provide the best experience for our guests, and your kind words are a testament to our team's dedication.We appreciate your high recommendation and look forward to welcoming you back for another outstanding stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Thank you again for choosing Amari Kuala Lumpur. We hope to see you soon!Yours sincerely,The Management
Guest User
Deluxe Room, 1 King Bed
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
It was our wedding anniversary and the hotel staff decorated our bed and even gave us a box of chocolates. The room was spacious and clean. Very serene to stay in the hotel. Breakfast was awesome. Good variety of food though the roti canai can be improved. We ordered room service for dinner in the second night. Had a little of confusion. The staff that send our food told us to pay by cash even though we already inform the front desk staff that we are paying by the deposit. Well... we had to pay by cash. The hotel is quite near to LRT station Abdullah Hukum (a walking distance). And it was just a station away to KL Sentral. We alight at KL Sentral and took the KLIA Express to airport. Going around is quite a breeze as we travel via the LRT and MRT. All in all, we enjoyed our stay in the hotel.
6/10
Response from Property: Dear Valued Guest,Thank you for choosing Amari Kuala Lumpur for your special occasion, and happy belated anniversary! We appreciate you taking the time to share your detailed feedback.We are pleased to hear that you enjoyed the thoughtful decorations, chocolates, and the spacious, clean room. It's wonderful to know that you found the surroundings serene and had a positive experience with our breakfast offerings. We appreciate your feedback on the roti canai, and we will certainly take it into consideration for further improvements.We apologize for any confusion regarding the room service payment, and we will review our processes to ensure a smoother experience for our guests in the future.It's great to hear that the hotel's location near the LRT station provided convenience for your travels around the city.We hope to have the pleasure of welcoming you back for another enjoyable stay. If you have any further comments or suggestions, please feel free to share.Best regards,The Management
Lyza Abdul
Superior Room, 1 Queen Bed
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Great location however breakfast wasnt so good. Very attentive to request
Response from Property: Dear Lyza Abdul,Thank you for choosing to stay at Amari Kuala Lumpur and for taking the time to share your feedback with us.We are delighted to hear that you found our location convenient and our amenities satisfactory. However, we apologize for any shortcomings you experienced with our breakfast offerings. Rest assured, we will review and improve our breakfast selection to better meet the expectations of our guests.We are pleased to learn that our team provided attentive service and catered to your requests promptly. Guest satisfaction is our top priority, and we appreciate your acknowledgment of our efforts in this regard.Thank you once again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,The Management
Eyqah Afyqah
Deluxe Room, 1 King Bed
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 20, 2024
It was amazing services that the staff provide. I am looking forward to stay here again for my next visit
Response from Property: Dear Eyqah Afyqah,Thank you for your kind words and for choosing Amari Kuala Lumpur for your stay. We're delighted to hear that you had an amazing experience with us, highlighted by the exceptional service from our staff. It's our top priority to ensure our guests feel welcomed and well taken care of, so knowing we achieved this with you is very rewarding.We eagerly await your next visit and look forward to making it as memorable as the last. Should you have any specific requests or needs for your upcoming stay, please don't hesitate to let us know.Warmest regards,The Management
So
Deluxe Twin Room, 2 Twin Beds
Stayed in Feb 2024
Family
18 review
4.7/5
Amazing
Posted on Feb 29, 2024
The hotel staff were great and the service was very good. I would give it a thumbs up.
Response from Property: Dear So,Thank you for choosing Amari Kuala Lumpur and taking the time to share your feedback. We are delighted to learn that you had a positive experience during your stay.It's wonderful to hear that you found our staff to be great, and the service to be very good. Your thumbs up is greatly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.If there's anything specific you enjoyed or any suggestions you have, please feel free to let us know. We look forward to providing you with another memorable experience in the future.Safe travels!Warm regards,The Management
Guest User
Deluxe Room, 1 King Bed
Stayed in Feb 2024
Family
6 review
3.2/5
Posted on Feb 18, 2024
Good location walking distance to the mall. others as expected. Room kinda average comparing other 5 star. 24 hours gym
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Amari Kuala Lumpur. We are pleased to know that you found our location advantageous, offering convenient walking distance access to the mall, and that you appreciated our 24-hour gym facility.We take note of your comments regarding the room comparison with other 5-star accommodations. Continuous improvement is part of our commi**ent, and we aim to exceed our guests' expectations in all aspects of their stay. Your feedback is invaluable in guiding us toward this goal.We hope to have the opportunity to welcome you back and provide an experience that not only meets but surpasses your expectations.Warm regards,The Management
KTeam
Superior Room, 1 Queen Bed
Stayed in Feb 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The Amari Kuala Lumpur has a very strategic location and very convenient for traveller as well, all is walking distance especially it connected to Midvalley Mega Mall. The tranin station is at the door step. Super good deal with the room rate.
Response from Property: Dear KTeam,Thank you for sharing your positive experience at Amari Kuala Lumpur. We are delighted to hear that you found our location strategic and convenient, especially with its direct connection to Midvalley Mega Mall and the nearby train station. It's our aim to provide a seamless and enjoyable experience for all our guests, and we are glad that you found value in our offerings.We appreciate your feedback and are thrilled to know that you had a super good deal with the room rate. Our team works hard to ensure that our guests receive the best possible service and accommodations, and your recognition is very encouraging.We hope to have the pleasure of welcoming you back to Amari Kuala Lumpur in the near future for another memorable stay. Please feel free to contact us directly for any assistance with your booking or for any special requests to make your next visit even more enjoyable.Warmest regards,The Management
Guest User
Superior Room, 1 Queen Bed
Stayed in Feb 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Breakfast is very delicious ,and foods is very sumptuous,,especaily omelette is very good.i like this hotel,next time to Kuala Lumpur ,i will be order the amari hotel
Response from Property: Dear Valued Guest,We are overjoyed to receive your glowing feedback following your stay at Amari Kuala Lumpur. It's wonderful to hear that our breakfast offerings, especially the omelette, stood out as highlights of your visit. Our culinary team takes great pride in preparing delicious and sumptuous meals for our guests, and your compliments are a true testament to their dedication.Your kind words have been shared with the entire team, serving as a great source of motivation for us to continue delivering exceptional service and culinary delights. Knowing that you would choose Amari Kuala Lumpur for your next visit is the highest compliment we could receive.We eagerly await the opportunity to welcome you back for another delightful experience. Until then, we wish you safe travels and many more culinary adventures.Warmest regards,The Management
Anonymous User
Superior Room, 1 King Bed
Stayed in Feb 2024
Solo travelers
32 review
4.5/5
Great
Posted on Feb 18, 2024
Room is modern and spacious. Very comfortable bed. But I don’t like the obstructed external view.
Response from Property: Dear Guest,Thank you for sharing your thoughts on your recent stay with us at Amari Kuala Lumpur. We're delighted to hear you found our rooms modern, spacious, and the bed comfortable, contributing to a pleasant stay.However, we regret to hear about your dissatisfaction with the obstructed external view. While our hotel's location in a bustling area sometimes limits our control over external views, we understand how important a pleasant view can be to the overall guest experience.For future visits, please let us know your preference for a room with a better view when making a reservation. We will make every effort to accommodate your request based on availability, ensuring a more enjoyable stay.We appreciate your feedback and hope to welcome you back soon, offering you a stay that fully meets your expectations.Warm regards,The Management