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Our 3rd time here but this time we were disappointed with the check in process. We arrived a bit late, almost 10pm. There's no one at the reception 😕 we rang the bell, call the hotel but there's no answer. After 20 minutes, one guy came out of nowhere. Not even a single sorry, he gave us the key and the rest is history 😂 Other than that, this hotel will always be our favourite because near the eatery, also a walking distance to Titiwangsa station (MRT, star LRT and monorail).

I work in Lae on a fly-in, fly-out basis, staying in a small house adjacent to the Crossroads Transit Hotel. While the house has all the amenities one needs, working 12 hour days does not entice you to cook dinner. The Crossroads has a small bar, named as the Puk Puk Bar, which serves meals, engineered in the Hotel's restaurant. I have eaten there many times, with dishes ranging from Chicken Parmigiana, potato wedges, stir-fried veges, curries, and a variety of other dishes. They even used to have a Vietnamese Banh Mi on the menu, but fortunately that has disappeared (charging $15 for something that costs less than a dollar on the streets of Ha Noi). Which brings me to my point: there is no rationale to the pricing of each dish on the menu; all dishes range from PGK40 - PGK45 per dish, irrespective of the cost. Notwithstanding, the staff are friendly and attentive, and the food actually tastes ok. And the only options are to drive 10 miles to town if you want something to eat.

The hotel is right on the roadside. There are a lot of food and convenience stores around. The front desk can speak Chinese. I'm not sure how far it is from the city center. I didn't go there. It's close to the TBS long-distance bus station. It's very convenient to take a Grab taxi. The room at this price Don't ask for so much. It's just small and old. Don't live in 203, 202, 204, 102, 103, or 104. It's very close to the road. It's hard to sleep at 12 o'clock in the evening. The bunk beds are very short. I'm 165cm tall and sit on the bed. It will hit your head, so you can stay here if you don’t have a budget.

location near to lrt and restaurant……… worth for the price…… grab from lrt to hotel around RM5 also can walk to hotel but not recommend because there is a very quiet street… but toilet abit smelly

I had a fantastic stay at this hotel in Kuala Lumpur! The convenience of its location near public transport made my trip incredibly smooth. Being able to easily access trains and buses made exploring the city a breeze. The hotel's staff were friendly and attentive, ensuring a warm welcome from the moment I arrived. The room was spacious, clean, and well-equipped, offering a comfortable retreat after a day of sightseeing. The breathtaking view of the city skyline from my window was a highlight. I also appreciated the wide range of dining options available nearby. Whether I wanted to savor local delicacies or international cuisine, everything was within easy reach. Overall, this hotel's strategic location, combined with its excellent service and comfortable amenities, made my stay in Kuala Lumpur truly memorable

Never stayed with Banyan tree before, according to TRIP.com’s K.L. Top 6 luxury hotel list, I’ve choose this brand for my first ever time and it turns out it’s a bit disappointed. Services was definitely great, everyone were so friendly and helpful. The location was cool, hotel lobby had a lift and a bridge that linked to pavilion shopping mall. Con: safety awareness needs to be improved： On the 56/F, -There’s some broken conquers on the floor right at the edge of a table, where people very often stood there to take photos. -The stairs that walks to the outdoor dinning area are quite narrow, and there’s no lights or warning signs around it, it’s very dangerous to walk at the dark. Hotel itself looks quite new and clean but somehow A number of hardwares are not working properly in the room.

The service at city central hotel was superb. When i checked in and went up to my room,i found some issues with my air cond. Within 3minutes,the service was was restored and i was glad. I enjoyed the food too. The nasi lemak,plain as it was was appetising and delicious. I enjoy the facilities like the arabic restaurant next door. This makes dining easier and no stress on my part to search for food. Yahoo!!!

We stayed with family in 3 bedroom and 2 bedroom apartments. Would like to thank staff for housing both apartments to same floor and close to each other. The apartments are very spacious (specially 3 bedroom, Wow!) and in very good condition. Not to mention the beautiful views. Also must mention that the staff did excellent job assisting us with whatever needs came up during our stay. Thank you for hosting us - it was a pleasure! :)

Location of hotel is central and at the doorstep of Imbi monorail station. It is also a short 10 mins walk to the main shopping street in Bukit Bintang area. However the hotel lobby is in need of refurbishment and the rooms / bathroom feel dated. It is also very dim in the bathroom and extremely cramped. Shampoo and bath gel quality can also be improved.