Pacific Regency Hotel Suites Reviews

Big Spacious Rooms, Friendly staff, good location, as most of the attractions are situation within a 10 to 20 minute walk

Thank u to Linda the resep & the manager who’s to attend my issue on the 6th of Sept. let’s me change my previous room to a new room, It’s was 23rd floor & now is at 17th floor🤩 nice view as I can see slightly of the twin towers behind Shangri-La hotel✌🏽well after this I will take a little nap coz they allowed me to check out by 1pm💖Thank u @prhgroup 🙏🏽🥰

Hotel is quite deceiving. Room given is obstructed by a building. Booked 3 nights but left already on our second because of filthy linens. There are stains in carpet and very dusty. No room cleaning service available and the facilties are very old. Would not recommend

Great experience with Pacific and nice service from the hotel staff. Room being cleaned everyday and things all in place!

Hotel was a little on the older side and the facilities were okay. Location was good, given that it was a short walk away from the Petronas twin towers and the hotel located right beside Kl tower

Very comfort hotel and the breakfast has various chioces...good service hotel also

Very old hotel. Maybe it’s 5-star when it opens but definitely not 5-star for now. When I arrived, the two lifts to my floor didn’t work (one out of service, one temporarily closed), staff responded quickly to bring me to another “hidden lift”. Worst thing happened was a hotel staff opened the room door after me checking in. Seems the front desk wrote my room number wrongly to another customers so their access card didn’t work and the hotel staff helped them to open the room door. The staff left quickly after knowing someone is already inside the room but without apologising. Last but not least, although it’s close to the KL tower, the location is not really convenient (not bad, but not good either). It’s the cheapest 5-star hotel in KL for a reason. But if you want to save money, it’s still acceptable. Some 4-star hotels may have better facilities and services though.

It’s good to have 7-11 at G floor. But hope can improve for those in the photo. Yellowish water, not dare to use The bathtub cannot be drained The water tap spoiled The shower gel is so dirty One glass, need to share with friend Towel is brown color, not sure if the original color is brown color.

Nice room, pleasant stay, located just beside kl tower, have a mart at ground floor

Great experience. Clean and spacious room. Clean bathroom. Bigger bathtub. Delicious breakfast. But not nice view from the window.

Hotel with a bathtub. Location was strategic, value for the price ✅

The room is very big and very cheap for its quality , the hotel location is in the heart of kuala lumpur , recommended

- Spacious room and bathroom - Have fridge and induction hob for cooking but need to bring own appliances - Good location - Old towel & need to request new one - Parking rm10 per day for multiple entries - Average breakfast

Very nice hotel. Nice view. Delicious breakfast. Fast check in. For cark park had to add rm10