118, Lorong Thambi 2, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaView Hotel Details
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Hotel Venice Guest Reviews
3.6/5
128 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.5
Service3.7
Cleanliness3.5
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All reviews(128)
Positive reviews(113)
Reviews with photos/video(55)
Awesome stay(23)
Convenient location(14)
Great value for money(11)
Great service(9)
Great location(9)
Many dining options(7)
Amenities were average(6)
Negative reviews(15)
Sweet Chelsea
Studio Deluxe
Stayed in Sep 2024
Travel with friends
100 review
4.0/5
Very Good
Posted on Sep 30, 2024
The hotel quite comfortable and clean. The check in process also not taking long time. But only for iron we need to go downstairs to irin clothes because its not prepare in the room.
Atai86
Junior Executive Suite
Stayed in Oct 2024
Travel with friends
73 review
4.0/5
Very Good
Posted on Oct 14, 2024
Overall this place is nearby town and time Square overall good for stay and cheap to
Edvan River Lee
Superior Twin Room
Stayed in Aug 2024
Business travelers
9 review
2.7/5
Posted on Sep 2, 2024
Have booked when I visit kular lumpur.
Very near the Indian temple, ao a bit noisy this time when i stay here.
But will stay in this place again if I come over to Kuala Lumpur.
Because it is so near to all the good foods afe.
LucasHo89
Single Studio
Stayed in Sep 2024
Solo travelers
9 review
1.2/5
Posted on Sep 30, 2024
Won't go again. Dirty. Toilet leaking. Smelly. Not good . Not recommended.
Guest User
Junior Executive Suite
Stayed in Aug 2024
Family
2 review
1.5/5
Posted on Aug 15, 2024
THIS IS THE WORST HOTEL I EVER BOOKED.
I checked in at midnight and i saw they posted at the lobby that - there is no refund after check in - i never seen a hotel post something like this at their reception table. And after i came inside the room, i finally understand why they show it. First of all, the room don’t even look like the photos. I book a deluxe room with a big window in the end they give me a room that don’t even can walk easily. Super tiny, with 2 small windows that i couldn’t open.The room was so dirty. Inside the wardrobe, lot of trash . The floor and the furniture was super dusty. And lot of insects. Ants, spiders webs on the walls… it’s everywhere. Last but not least…. Look at the toilet bowl…. It’s so disgusting. I contacted trip services. And there was nothing helpful here. They declined my request to cancel my stay. But the staff in the morning promised to change me another better room. When i go back and tell the receptionist in the evening, he just told me all fully booked. And not even apologize for it. His attitude was so impolite. This is my worst experience ever
Guest User
Executive Family Suite
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Jul 31, 2024
location near to lrt and restaurant………
worth for the price……
grab from lrt to hotel around RM5
also can walk to hotel but not recommend because there is a very quiet street…
but toilet abit smelly
Edvan River Lee
Superior Twin Room
Stayed in Sep 2024
Business travelers
9 review
3.0/5
Posted on Sep 2, 2024
Will stay here again for thw proximity to all the good foods
Yunace
Executive Family Suite
Stayed in Oct 2024
Family
2 review
3.5/5
Posted on Oct 15, 2024
Went there with my family and they gave us a room which are smelly (like real bad) ( the smell of a room that haven’t been used for like years, not only that even the pillow got black spot / fungus. And yes, the ceiling room also got fungus.
Then we tried to stay there, but we cant, cause the room smells really annoying. At that point i’m just afraid of my skin breaking out. Then we complained to the receptionist and even she got shocked to see the pillow condition. So she offered us another room, which were better. And yeah ofc we agreed.
After moving to another room, around 12 in the midnight, WE WERE WOKEN UP TO THE SOUND OF THE GUEST NEXT DOOR ARGUING. THE COUPLES WERE SHOUTING AND SCREAMING TO EACH OTHER. So we tried to call the reception but no one answered. We almost wanted to call the police lol. Imagine having to hear them shouting in the middle of the night for like 15 minutes.
So yeah those were our experience of staying at this hotel 😭🤣
Overall : ⭐️⭐️
Guest User
Superior Twin Room
Stayed in May 2024
Travel with friends
19 review
4.0/5
Very Good
Posted on Jun 9, 2024
Room good..quite dusty…aircond functional..tv all can use..no coffee
Havispal Singh
Studio Deluxe
Stayed in Oct 2024
Business travelers
1 review
2.7/5
Posted on Oct 15, 2024
The receptionist need to improve of communicating with the guest. No courtesy at all when midnight around 1am I'm having air-conditioning issue
Shihab Royal
Studio Deluxe
Stayed in Sep 2024
Travel with friends
4 review
3.5/5
Posted on Sep 22, 2024
Specious, clean but little moisen/ damp in full bedding and floor in the room, create a loose impression.
Guest User
Studio Deluxe
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Good place to stay.around hotel many restaurants.
Its easy to eat.
IBRAHIM
Executive Suite
Stayed in Aug 2024
Business travelers
10 review
3.2/5
Posted on Aug 19, 2024
Compared value of the money is ok hotel, have little smell in the room.
Guest User
Studio Deluxe
Stayed in Apr 2024
Solo travelers
167 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Great place to stay nice staff near some good restaurants and near Times Square and lala port and bukit bintang it’s also near China town
Guest User
Superior Twin Room
Stayed in Mar 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Mar 23, 2024
Walking distance to Berjaya Times Square, LRT Pudu and Lalaport Bukit Bintang. A lot of eateries nearby too.