Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman South Reviews
Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman South
No. 452 Jalan Tuanku Abdul Rahman, Kuala Lumpur, 50100, MalaysiaView Hotel Details
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Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman South Guest Reviews
4.1/5
Very Good
1362 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(1362)
Positive reviews(1269)
Reviews with photos/video(395)
Loved the view(95)
Convenient location(88)
Great value for money(77)
Delicious breakfast(65)
Parking difficult(54)
Easy to get around(42)
Delicious buffet(13)
Close to metro(13)
Negative reviews(93)
Guest User
Queen Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 31, 2024
It’s close to many restaurants and night markets. There are great restaurants around the hotel. Staff are friendly.
Guest User
Queen Room with KL Tower View
Stayed in Oct 2024
Family
1 review
3.7/5
Posted on Oct 18, 2024
It was a nice hotel to be on. Its just that it is a bit small and amenities are few. Also food are so few of choices
Anonymous User
Queen Room with KL Tower View
Stayed in Sep 2024
Other
1 review
2.0/5
Posted on Oct 3, 2024
I had an extremely disappointing stay at this hotel. The room I was given had curtains that couldn’t be fully closed, allowing outside light to stream in. I reported this issue on the first day, and while the staff assured me it would be addressed, no one came to fix it during my entire stay.
On my second day, I left the “clean my room” sign on and expected housekeeping to tidy up while I was out. When I returned at 5 p.m., the room was still untouched. After calling reception to ask why it hadn’t been cleaned, I told them I’d be out for another hour and they could clean it then. However, when I came back at 6:04 p.m., the housekeeper was just starting to clean, which was incredibly frustrating and unprofessional.
Adding to the discomfort, the guests in the neighboring rooms were constantly slamming doors and ringing doorbells late at night, between 11 p.m. and midnight. Their loud, inconsiderate behavior made it nearly impossible to relax.
Overall, this hotel failed to provide even the most basic level of service and comfort, leaving me very disappointed with my stay.
Phamz and Reggie
Queen Room with KL Tower View
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 30, 2024
We only stay for one night since it is only our transit, but then we had a great night. The bed was so comfy with a very good room view.
Thank you, and I will surely book this hotel longer next time.
Pam & Reg ❤️
Perry Paul Lamanilao
Queen Room with KL Tower View
Stayed in Jul 2024
Travel with friends
3 review
2.0/5
Posted on Aug 2, 2024
The Hilton Garden Inn Kuala Lumpur boasts a great location, offering easy access to major attractions and public transportation. However, the hotel falls short in terms of service and staffing. The service needs significant improvement, and there are not enough staff to cater to guests efficiently. Additionally, the elevators are notably slow, causing inconvenience. Given these drawbacks, I wouldn't recommend this hotel despite its advantageous location.
Todd Thitiwat
Twin Room with Twin Tower View
Stayed in Jun 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Amazing rooftop dining area with the famous KL view. South building is more recommended than North building. It’s better view options and located around the corner of the block.
6/19
MIKE74
Queen Room with KL Tower View
Stayed in Jul 2024
Couples
39 review
4.0/5
Very Good
Posted on Jul 27, 2024
Room is tiny but clean. The bed is very narrow it's not comfortable to sleep if you are couple. The thinnest pillows Ive ever seen (look at the picture). Nice view from the rooftop. Breakfast's not great not terrible. I would like like to see more deserts but thanks for keeping me fit. Friendly stuff. Elevators are very slow, just three of them for such a big building.
Guest User
Twin Room with Twin Tower View
Stayed in Jun 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Jun 30, 2024
Pillows are too soft. There is no hair dryer in the room as advertised. So, I requested both at the reception counter and they provided both.
The room is lovely. Roof top bar at 25th story and the view is amazing. Overall good.
Anonymous User
Queen Room with KL Tower View
Stayed in Jul 2024
Booked for others
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
So far so good...ada 2 blok...so kena double confirm blok yg mana 1 booking
MuhamadSidik
Queen Room
Stayed in Jun 2024
Solo travelers
5 review
3.5/5
Posted on Aug 23, 2024
Hotel has a rooftop view, swimming pool, and nice room condition.. and also can see view Petronas twin towers at the night
Anonymous User
Twin Room with Twin Tower View
Stayed in Oct 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 31, 2024
with city view
佑少
Single Room
Stayed in May 2024
Business travelers
61 review
4.0/5
Very Good
Posted on May 31, 2024
Single bed room booked with window but window was facing inside each other. Room look not like abit dark. Breakfast not many choices.
Whitefang.
Queen Room with KL Tower View
Stayed in May 2024
Travel with friends
1 review
3.5/5
Posted on May 25, 2024
Despite the excellent service and cleanliness at the Hilton property, the disappointing location overshadowed these positives. Despite the stunning views, the inconvenience of the location, coupled with limited access to nearby attractions, left me with mixed feelings about the overall experience. As a guest expecting the quality associated with the Hilton brand, I had hoped for a more convenient and central location to complement the excellent service and cleanliness.
Study ‘N Travel
Deluxe Twin Room with KLTower View
Stayed in Mar 2024
Couples
30 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Very good place, clean , convenience and just a walk to KL tower,petronas, merdeka square.
Staffs are nice, good breakfast
Anonymous User
Twin Room with Twin Tower View
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Mar 4, 2024
clean and very comfortable..only 5 min walk to nearby train station..no need to worry about food as chow kit and kg baru is well known on the variety of food there