Arte Mont Kiara Luxury Suites By The Stay Hub

Arte Mont Kiara Luxury Suites By The Stay Hub Reviews

Arte Mont Kiara Luxury Suites By The Stay Hub

Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Kuala Lumpur, 50480, MalaysiaView Hotel Details
Arte Mont Kiara Luxury Suites By The Stay Hub
Arte Mont Kiara Luxury Suites By The Stay HubArte Mont Kiara Luxury Suites By The Stay HubArte Mont Kiara Luxury Suites By The Stay Hub
Check available rooms for your travel dates
We Price Match
1 night

Arte Mont Kiara Luxury Suites By The Stay Hub Guest Reviews

4.1/5
Very Good
43 review
Verified reviews
Location4.2
Amenities4.0
Service3.9
Cleanliness4.3
Filter by:
Sort by:
All reviews(43)
Positive reviews(36)
Reviews with photos/video(20)
Awesome stay(12)
Clean and tidy(7)
Negative reviews(7)
momkissy
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
It was amazing.. very recommended to staycation here. Thanks for your hospitality.. I will tell others later.
Anonymous User
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Everything was great with easy access. The room is small but beautiful, clean, and fully equipped with kitchen facilities. The specified parking space was spacious and on a high level, making it a bit challenging for the car to climb, but the parking lift is nearby, and the room is close as well, so it wasn’t much of an issue. Just be aware of the traffic at the lobby during peak check-in and check-out times. Overall, it was a wonderful stay. Thank you!
Mohd
Superior 2-bed Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 26, 2024
I recently booked a stay at Arte Kont Kiara through Trip.com, and the experience was outstanding. The platform was incredibly user-friendly, with a clean interface that made it easy to find detailed information about the hotel. Pricing was transparent, with no hidden fees, and the total cost was clearly displayed upfront. The property descriptions were accurate and comprehensive, including high-quality photos and genuine guest reviews, which helped me make an informed decision.
Response from Property: Dear customer, we are very glad to receive your praise. It is also a pleasure for you to be satisfied with our customer service and reception. Your praise is our driving force. Wish you a happy life at THE STAY HUB and look forward to your next visit.
Lim Alice
Duplex 2-bedroom And 1-living Room Suite
Stayed in Jul 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jul 23, 2024
Overall is great. 4 of us just nice. The distance is near to our convention center that we need to attend. Instructions given by owner is clear too. We will for sure will come back next year.
Response from Property: Dear customer Hello, I am glad to receive your praise and encouragement, and I am honored that you are satisfied with our location and facilities. Thank you for your trust and support, I believe your next Stay will have a better experience, The Stay Hub wish you a happy life, looking forward to your next visit.
Anonymous User
Premium 1 Bedroom Apartment
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Even had a washing machine/dryer available. My only feedback is for the owner to install a full-length mirror. The mirror by the sink was small. Can only see the face. There was another mirror at the living/kitchen area but it was horizontally fixed and too high. Dunno what's the purpose. Maybe for deco only. I booked the room as I had a dinner event at MITEC. I got dressed but couldn't view myself full length. As a lady, you'd want to make sure you look good for head to toe. Otherwise, everything else is alright. Oh yes, Maybe can put 2 bottles of mineral water. Was thirsty when arrived and no water to drink. Had to boil water and wait to cool down to drink.
Response from Property: Dear guest,Thank you for staying at THE STAY HUB and leaving such detailed and positive feedback. We are pleased to know that you are satisfied with the washer/dryer we have provided. As for the questions you mentioned about the full-length mirror and mineral water, we are deeply grateful and will seriously consider improving them.Regarding the suggestion of full-length mirror, we will try to consider the installation of full-length mirror in the future room design and layout according to your feedback, in order to meet the needs of guests. As for the mineral water issue, we are sorry that our policy does not provide mineral water service for customers. Thank you again for your valuable advice and help us to continuously improve the quality of service. Wish you a happy life at The Stay Hub and look forward to your next visit.
Ong San
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
53 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Convenient location for my business trip to visit Matrade convention centre. Room is well decorated, TV with Netflix and YouTube. Unfortunately the bed was not comfortable, mattress needs to replace. Others are all good. Check in was easy.
Response from Property: Dear guest,Thank you for choosing THE STAY HUB and sharing your feedback. We are pleased to know that you are satisfied with our location, room decor and facilities, and thank you for your approval of our stay. We apologize for the mattress problem you mentioned. Please rest assured that you can contact our customer service and we will replace the mattress according to your needs to ensure a more comfortable sleep experience for you. THE STAY HUB thank you again for your valuable comments and look forward to seeing you again and making your stay even more perfect.
Anonymous User
Premium 1 Bedroom Apartment
Stayed in Jul 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Jul 10, 2024
The views and architecture are amazing and the check-in process is very intuitive. How great it would be if hotels kept at least 2 water bottles for guests. Great experience recommend choosing.
Response from Property: Dear customer, thank you for your praise and trust in our apartment. We are honored that our vision and stay process can be affirmed by you. We will consider providing mineral water service to customers in the future according to your valuable suggestions, and hope that you can have a better experience next time. Wish you a happy life at THE STAY HUB and look forward to your next visit.
Guest User
Duplex 2-bedroom And 1-living Room Suite
Stayed in Jul 2024
Family
2 review
2.5/5
Posted on Jul 7, 2024
Bad service. Booking 2 queen bed and received 1 queen bed and single bed + floor mattress. Not going to repeat.
Response from Property: Hello! Thank you for your feedback on our services and apologize for the inconvenience.We value your comments very much and apologize for the discrepancy between the booked room type and the actual room type. We understand your disappointment and dissatisfaction, this is an error in our service.We will immediately verify this incident and take steps to improve our room type management and communication processes to ensure this does not happen againThank you again for your feedback and we look forward to you giving us a chance to improve.Wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Best experience in kl. Will repeat again. Fall in love with this hotel already
Response from Property: 术语库Dear guests, thank you for choosing THE STAY HUB and leaving warm reviews! We are very pleased to know that you enjoyed your stay in Kuala Lumpur and have fallen in love with our hotel. It is our pleasure to provide you with excellent service and comfortable accommodation. THE STAY HUB looks forward to your next visit, wish you a happy life.
Anonymous User
Standard 1 Bedroom Apartment
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Is a cozy place to stay , highly recommended
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Solo travelers
3 review
2.0/5
Posted on Sep 22, 2024
This site said it has sauna, but it doesn't have sauna. The pool surveillance staff said that it don't have it.
Anonymous User
Standard 1 Bedroom Apartment
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Stayed at a Arte Mont Kiara homestay. Though I didn't use the amenities, everything was well-prepared, clean, and comfortable. Highly recommend for a hassle-free stay."
Nurhidayu Ahmad
Premium 1 Bedroom Apartment
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 28, 2024
The Bed was so BAD & uncomfortable , sakit tulang ya, tilam dh nipis rasa spring katil, also katil guna katil besi 😭 gerak sikit pun bunyi besi, kesian anak nak tidur. not worth with price, should change katil . Yg lain ok except the katil . Nasibla lupa nak amik gmbar, so better lepas ni should ask agent what type the bed is, also th conditions.
Response from Property: Dear customer Hello, we are honored to receive your praise, and thank you for your valuable time to give us suggestions. Regarding the mattress, we will respect and accept your feedback. Because each customer's needs are different, our mattress specifications are uniform. If you have different needs, you can communicate with our service staff, we will replace the appropriate mattress for you, to ensure that each customer has a comfortable sleep, I hope the next time will bring you a different experience. Wish you a happy life at THE STAY HUB and look forward to your next visit.
missmomiss
Standard 1 Bedroom Apartment
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
a clean hotel. very easy to check in and the hktel very beautiful
Anuar87_
Standard 1 Bedroom Apartment
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 27, 2024
evrthing went well ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear customer Hello, we are honored to receive your five-star praise, we are glad that you can be satisfied with our homestay, your appreciation and encouragement is our driving force forward, The Stay Hub wish you a happy life, looking forward to your next visit