Eaton Residence - Eaton Mansion by Times8.1 Guest Reviews
4.3/5
Very Good
26 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service3.9
Cleanliness4.5
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All reviews(26)
Positive reviews(23)
Reviews with photos/video(14)
Awesome stay(10)
Awesome rooms(8)
Clean and tidy(7)
Negative reviews(3)
Guest User
Deluxe City View Double Room
Stayed in feb. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 28 feb. 2024
The infinity pool in this hotel is simply amazing! The environment around the swimming pool is also very comfortable and pleasant, and the staff is enthusiastic and friendly. Overall, I am extremely impressed by the boundless swimming pool of this hotel. It is a major highlight of this hotel, adding many beautiful memories to my stay. I strongly recommend this hotel to other travelers.
Response from Property: Thank you very much for sharing your experience. We work very hard just to satisfy you. Thank you for sharing. We will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!
Dar Yang
Family Suite
Stayed in juni 2024
Family
10 review
4.2/5
Very Good
Posted on 27 juni 2024
Convenient transportation and big room! There are many online beauties taking photos in the swimming pool, and the scenery is beautiful
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Guest User
Deluxe City View Double Room
Stayed in maj 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 16 maj 2024
I've cleaned the pool many times, and it's still so beautiful. The housekeeper specially helped me upgrade the room type. The room is very large, the shower room is very spacious, and it's so great to check in and take pictures. I like it very much🕶️
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Response from Property: Thank you very much for sharing your experience. We have worked very hard to provide you with satisfaction. Thank you for sharing. We will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!
Guest User
Deluxe Twin Room
Stayed in mars 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2 apr. 2024
It's not an exaggeration or bragging at all. Maybe we were lucky. The interior of the house we stayed in was relatively new and had everything we needed. It was very comfortable to stay in, but the bedding could be improved. I was satisfied.
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Response from Property: Thank you very much for sharing your experience. We have worked very hard to bring you satisfaction. Thank you for sharing. We will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!
Guest User
Deluxe City View Double Room
Stayed in mars 2024
Couples
12 review
5.0/5
Outstanding
Posted on 9 apr. 2024
The room was very clean and looked simple. I checked in at the swimming pool. It was a bit cloudy, otherwise it might be a good photo.
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Response from Property: Thank you very much for sharing your experience. We have worked very hard to bring you satisfaction. Thank you for sharing. We will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!
Guest User
Family Suite
Stayed in mars 2024
Couples
2 review
5.0/5
Outstanding
Posted on 9 mars 2024
The infinity pool is amazing! Different beauty during the day and at night! Great location to admire the Petronas Twin Towers! The room is spacious and clean, with all daily necessities available. Check-in is self-service. Contact the staff in advance and they will tell you the check-in and check-out procedures! very convenient! Will recommend to friends when I return!
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Response from Property: Thank you very much for sharing your experience. We have worked very hard to bring you satisfaction. Thank you for sharing. We will continue to work hard to provide you with better and cleaner rooms and services. We look forward to your next visit!
Shangraoyanglin
Deluxe City View Double Room
Stayed in mars 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on 25 mars 2024
I can only say that it is entirely for the convenience of the swimming pool on the 51st floor. It is difficult to access the water from the faucet and floor drain😔. The accommodation conditions are OK, but the price/performance ratio is not very high.
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fommyhuang
Deluxe City View Double Room
Stayed in mars 2024
Travel with friends
1 review
1.0/5
Posted on 9 mars 2024
Go straight to the real feelings, too bad! ! !
After reading the 180% false positive reviews from Single Cell, I can’t justify my wrong choice by saying it’s cheap. If I consider the cost, then just rent one for 300. There is a practical difference between 600 yuan giving you the consumption experience of 300 yuan and 600 or 1,000 yuan really having 600 or 1,000 yuan value.
The transportation is inconvenient and the location is remote.
The smell of oil in the towels is very strong. The sheets are definitely not replaced by new ones after each tenant leaves the hotel. They feel grainy when you sleep on them, so this also explains why the sheets in this apartment are not white, but dark blue to cover up the dirty ones. Planning concept, one night itchy all over. .
When the sewer comes in, the faucet will get clogged. Yes, you read that right, it will get clogged!
I made a reservation for two nights. As a new order the next day, I could only complain and then arrange for cleaning. I applied for early check-out, but they didn't agree. They also said that if I was cold, they would put a quilt on me, but nothing happened.
I couldn't sleep well for two days and itched everywhere on my body. I got up at dawn the next day and quickly packed up and left.
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Response from Property: Hello, we are very sorry for the bad experience this time has brought to you. We will improve the issues you raised in a timely manner, verify them with the relevant person in charge, and deal with them seriously. Regarding the bedding issues you explained, I will help you. Here is the answer. We change the bedding for each guest. Although we are an apartment, we also cooperate with a laundry factory. They are definitely disinfected and the bedding must be freshly washed before you move in. Regarding the problem of sewerage, since the construction concepts and methods in Malaysia and China are different, the sewerage pipes in Malaysia are not like the "U"-shaped drainage system in China to avoid odors. I saw the video you uploaded, wash basin The water is not blocked, but we keep it closed by default. There is a wrench behind the faucet that needs to be lifted and lowered to drain. I am very sorry for bringing you a negative stay experience, and thank you for your feedback. If there is any problem, we will rectify it as soon as possible to provide you with better service and a better check-in experience next time. You are always welcome to visit and inspect next time!
Guest User
Deluxe City View Double Room
Stayed in feb. 2024
Family
3 review
5.0/5
Outstanding
Posted on 1 mars 2024
The view is great! The swimming pool water is very clean and you can communicate with the store in Chinese. The swimming pool area is also very well maintained and kept clean and tidy. Highly recommended! Highly recommended!
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Anonymous User
Deluxe City View Double Room
Stayed in feb. 2024
Couples
4 review
5.0/5
Outstanding
Posted on 26 feb. 2024
Self-service check-in. The landlord was afraid that we would arrive late, so he sent us his contact information in advance. The room design is fashionable and high-quality. It feels like it is newly renovated. It is very clean and the swimming pool is great! It’s worthy of the name of internet celebrity and it’s worth checking in! The specialty of this store is that it can communicate in Chinese, both spoken and written, without any barriers! This experience is great
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Guest User
Deluxe Twin Room
Stayed in juli 2024
Family
11 review
4.0/5
Very Good
Posted on 10 juli 2024
Everything about the room was ok, but there was no communication by text or phone in advance when checking in. After 10pm, 20 people were waiting there. No response from the hotel or email. I was speechless. Fortunately, a local Chinese helped me to check in successfully.
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Anonymous User
Deluxe City View Double Room
Stayed in mars 2024
Travel with friends
15 review
3.0/5
Posted on 25 apr. 2024
I hope the service can keep up with the price. After all, the room rate is not cheap. There is no extra mineral water. I was thirsty all night until the morning. I hope the store can improve the service level. A bottle of water does not cost much. My personal experience is very bad, and my mood for traveling will also be affected.
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Guest User
Family Suite
Stayed in mars 2024
Travel with friends
2 review
3.0/5
Posted on 19 mars 2024
The sewer in the bathing area of the public toilet was very clogged, and it almost flooded after taking a bath~ Then I forgot to take away the things, so I asked the housekeeper to help me send them, but I was helpless~
Bonus points for taking photos of the Petronas Twin Towers on the top floor
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Response from Property: Hello, thank you very much for your feedback. Although the public toilet is not under our jurisdiction, we have contacted the property management and they will make the corrections on their own. We are very sorry for the bad experience you have experienced. We will make improvements in time so that we can provide you with better services next time. We look forward to seeing you again!
Guest User
Deluxe Twin Room
Stayed in mars 2024
Family
1 review
5.0/5
Outstanding
Posted on 14 apr. 2024
Very good, clean and spacious. The rooftop swimming pool is great for taking photos. Suitable for a family
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Guest User
Deluxe Twin Room
Stayed in mars 2024
Family
1 review
5.0/5
Outstanding
Posted on 14 apr. 2024
The most satisfactory apartment I stayed in during this trip. It is close to the Petronas Twin Towers. The room is clean and comfortable.