Hotel Indigo Kuala Lumpur on The Park Reviews

The bestt hotelll ⭐️⭐️⭐️⭐️⭐️ .. staff at lobby and staff breakfast and staff parking , very very friendly 🫶🏻 Room nice 👍🏻👍🏻👍🏻 View nicee 👍🏻🫶🏻 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Nice and quiet neighbourhood hotel. Had a pleasant stay, arranged it for my husband's birthday.

Very impressed with the nostalgic setting in the hotel, using the authentic materials to design the hotel. Things happened after the 1st night. We came back tired after a day outside. Our room was not made up instead they placed flowers on the side table. We called the manager to investigate the matter. The hotel manager apologized for what had happened. The housekeeping manager came to our room to explain why the flower was placed there. The next day, the housekeeping was done and decorated. The amenities were not placed anywhere in the room. You need to scan QR codes to get your amenities. We don't like to wait for such service so we get our own. Thank you Mr Philips the hotel manager for the prompt responses.

Very good facilities, staff are being also nice, especially at breakfast, location is super convenient. So, would love to stay here once again someday.

Excellent hotel in all respects: cleanliness, great location (safe and quiet street, just 15 min walk to Petronas and Pavilion), friendly staff, comfort. We stayed for 7 nights, good soundproofing in the room, nice bed and pillows, so we slept very comfortably. Cleaning was done every day. Thanks to the Hotel Indigo staff for hospitality!

Room feels posh and welcoming. A very nice blend of modern and local culture. Big bed, plush pillows and linens feel great! Wish that the extra pillow provided are the same size with those on the bed and not as small as a cushion. It will be a plus point if there are variety of pillow choices for hotel like this. Also, there are no other parking than a RM20 valet parking, so take note if you are driving to the hotel.

Excellent location, very convenient. However, please note that there is no free parking—you have to pay for valet service. The staff were very nice and friendly, but the cleanliness of the room was disappointing. There were hairs on the floor, bed, and in the bathtub.

Really good! We had the great experience here, and I want to come back again :)

The room is well designed, the pool is beautiful, breakfast is great , a great place to be in! Highly recommended!

I recently stayed at Hotel Indigo Kuala Lumpur and had a mixed experience. The location is somewhat inconvenient, as it's not particularly close to major attractions like the Petronas Towers or Pavilion KL. The room design, however, is a highlight, featuring unique Chinese-inspired decor that adds character. Unfortunately, the pool, while advertised as an infinity pool, was disappointing. It was dirty and seemed unhygienic, with no staff present when I visited around noon, which was concerning. Service was alright. Overall, while the hotel has some stylish elements, there are a few key areas that need improvement, especially regarding cleanliness and staff presence.

The room was excellent, overlooking the city view and kl tower! Excellent view

Perfect for weekend gateway with your partner. breakfast so many choices and delicious meals.

Stayed for 3 nights in the corner room in sep 2024. The hotel is located on a slope on the way to KL tower. Nicely designed with local elements which was why I chose this hotel for this time round. Staff were friendly and helpful. My room being the corner room was slightly bigger I believe, but as the walls were mostly glass, it felt warm with the afternoon sun when I first entered. Even when I adjust the temperature to 22 degree it does not feel cold. The local design can be seen in the room decor as well. It looks nice but to me I prefer if the design can be practical as well. The lack of drawers to put things is one of the cons. The connection to the WiFi was not working with the information provided and I had to get the access info from the front desk. Other than that the rooms are clean and comfortable with unblocked view. Location not the best, around 10 mins walk to KLCC and 20 mins to Bukit Bintang. There is a nice Michelin restaurant Malai Thai just beside the hotel.

Location: Was right across the gate to KL tower. Provides views of the city. Also near convenient stores. Room: Was spacious and comfortable. Breakfast: Was delicious, variety of food choices . Staff: Were amazing, front desk went an extra mile to meet our needs.