Eaton Boutique Apartment Reviews

room very big and comfortable landlord Kane is very kind and helpful will come again next time

The service attitude of the hotel management was very good, and they were enthusiastic to help me find my things and give them to my friends as soon as they were left in the hotel. It was a very pleasant travel experience

Host DESPERATELY needs to work on communicating with visitors. I’m unsure if host is local or not but please improve on that. Room was shown that there will be a bathtub. I even texted the host to make sure to which he said there was two bathrooms with a bathtub yet when we were there, no bathtub was found and host said it was the wrong room when what was said initially very different. We were also not able to use the TV in the unit initially due to it being broken and there was a big line in the center. While the room looked clean at first, upon further inspection it can be seen that the the bed was dusty and wasn’t very obvious due to the dark blue sheets. But the toilet and living room was clean so not complaints on that except for the non-existing bathtub :/ There was also no ventilation in the room as none of the windows could be open. Amenities provided were towels, toothbrush, two cups, four small bottles of water, a few cutleries and a hairdryer. The highlight of the stay was certainly the infinity pool. Amazing view and the only reason the room was tolerable. Otherwise the room is definitely not worth the stay.

Very good place for a short stay

Good good

The hotel is very unhygienic. It feels like the bedding has not been changed. There is no front desk to check in. You have to find the property staff and then pick up the room card by yourself. The swimming pool water is a bit dirty. The only advantage is that the location is better for viewing the Twin Towers

Having traveled to so many countries, I usually choose rooms that cost more than 1,000 yuan and will not make mistakes. This time, my daughter searched for the check-in twin towers and infinity pool recommended by Xiaohongshu, which really fooled us. The photos of the room did not match the actual situation. The bed sheets and bath towels were originally white, but when I entered the bedroom, I saw dark blue bed sheets and quilts, bath towels, and the key point was that there was a special smell that made me want to vomit, which felt like it was left by the previous person. The room was big, but we had no intention of coming back to rest until it rained heavily outside and our feet hurt... In the future, we must be wary of Internet celebrity hotels. The hype is to attract attention, but the essence of staying in the hotel is not found, and it may not even be a hotel. It is just a check-in. In the future, I will choose the world chain and will not make mistakes. Later, I read the reviews carefully and found that the reviews were bad. Many hotels and apartments around, such as Shangri-La and Pullman, are not as expensive as it, especially the apartments under "Banyan Tree" are only more than 600 yuan, with many good reviews. Just imagine the feeling of not wanting to go back at all. You will experience it. The basin is blocked, and the heart is even more blocked😅

The room I checked in was completely different from the pictures. It was an apartment hotel. The room was empty. There was no front desk at the apartment. I contacted the hotel through Ctrip, but there was no response. There was no solution.

Facilities: The curtains fell down as soon as I entered the room Hygiene: The garbage in the room was not cleaned up, not to mention the details of hygiene Environment: The sound insulation is very poor and it is very noisy Service: I don’t know if it’s because I arrived late, I couldn’t contact the hotel staff, and no one answered the phone the next day

The infinity pool is a must-visit when visiting Kuala Lumpur. It is really a great photo op. The apartment has good privacy. Check-in and check-out are also very smooth. There are no obstacles to docking.

Booked a family room, the room was big but nothing special, no service, there was a front desk on the first floor, it was actually the property management office, the whole building was similar to a business apartment building in China, the mattress was just a sheet, the toilet was stained, I flushed it myself, the worst thing was that the electronic lock on the door was broken after I went out, I went to the front desk on the first floor, contacted the landlord for more than 20 minutes, and finally opened the door. The view of the rooftop swimming pool is OK, people checking in are like dumplings, but this is the only highlight, everyone should avoid it!

I went there just for its infinity pool and the view of the twin towers. The whole building of Eaton Apartment is a homestay building divided by small owners. You must contact the landlord in advance to get the electronic door lock password and room card, or reserve the WeChat number when booking and wait for the landlord to contact you, otherwise it will be very troublesome to contact the landlord, especially for check-in after 10 pm. We changed from another hotel because we were going to Malacca that day. We had to store our luggage before 8 am, so we had to ask their staff to come early in the morning. The storage fee was 10 Malaysian ringgits, but I had to pay him 35 Malaysian ringgits for taking a taxi early in the morning, but no matter what, at least we didn’t have to go to Malacca with our suitcases. The room the landlord gave us was very good, on the 49th floor, with the twin towers diagonally facing the window, which was great for taking pictures. It feels like the landlord divided a house into four rooms, ABCD, for rent. Everyone uses the password to get the room card and door lock from the mailbox downstairs, and check in by themselves. The landlord can't be seen throughout the whole process. The infinity pool is on the 51st floor, and the 50th floor is the gym. It was late at night when we went there, and the security check was not strict. With 2 cards, 3 people entered the swimming pool. The next morning, the security was obviously very strict. Each person had to have a card. However, if you are not wearing a swimsuit and tell him that you are just taking pictures and not going into the water, you can also enter. Of course, English communication skills are required. Also, the swimming pool is open only at 7 o'clock in the morning on Fridays, and at 8:30 on other days. The room is very small, with ordinary facilities and sanitary conditions. There is no safe, which is comparable to domestic three-star express hotels. Because it is really for the scenery, lower expectations, and it is acceptable. As for the surrounding area, there are indeed no living facilities. There are no convenience stores or restaurants within one kilometer. You have to take a taxi by GRAB anyway. Everyone should be mentally prepared for this. Overall, the scenery is invincible and the price is not low. If it is purely for checking in, staying for one day is enough

The location of the hotel is very good! ! You can clearly see the Twin Towers! ! The night view of the swimming pool is very beautiful at night. You can take pictures when you are not crowded. You need to bring your room card with you when you go to the swimming pool (one per person)! !

It's so rubbish that I can write a thousand-word essay to complain about it. Dirty, messy and poor!!! The washing machine still has the underwear of the previous customer!! Hair, stains and unknown liquids on the bed!!! It's really disgusting🤢 and there's a peculiar smell. We checked in and found no front desk. We were asked to go to the first floor and there was a security guard to receive us. We also paid 30 Malaysian ringgits for our luggage storage. As a result, when we went to the luggage reception, they said there was no such service at all. So who is making money in the middle? ? The room wireless password is also wrong, the water in the swimming pool is also very dirty, and there is no one to check out. The room card was finally handed over to the security guard, who said it was none of their business. It was written so nicely, and the reception was in Chinese, English and Malay. It's really speechless!!! Sanitation: Poor Facilities: Poor Environment: Disgusting Service: No service