Scarletz Premier Suites Kuala Lumpur Reviews

Really nice environment and great location. Check in progress was super fast. Searching for the room with bathtub, sure enough, not disappointed. Bathtub is great and big, can fix 02person! Bed was comfortable and room was clean too. Room with well-equipped amenities. The only and one defect things, the lift really not enough for everyone. Coz total have 40+ floors but have 4 lifts only. Basically, the elevator has to wait for at least 10 minutes each time, and if it comes to the check-out time, we can't get in for about 30 mins+.

Check in process went smoothly but a bit disappointed bcz when i got there the room service still clean it up. Around 10minutes they finished but the floor still did'nt dry properly. Also not even a single sachet of coffee is provided as complimentary to the guest. Room also facing the other service apartment which is not nice view. Overall so so only.

Very nice place to stay, the security is tight, the view is beautiful and is near klcc walking distance

We love the place

The service is terrible. No one come for cleaning. Even they don’t pick the calls .staff is not professional Too much irresponsible .

Contact numbers don't replying for 90 minutes, waiting in lobby like hostage. No WiFi password, time wasting trying passwords they sending me. Management problems simply. The place was clean etc., but if you waiting 90 minutes for replying is a lot of frustration. Sorry 🙏

No complains on the location (about 10mins walk to KLCC) Room is neat, comfy. Friendly receptionist and security guards (Didn't enjoy the facilities so can't comment but the pool is nice) The drawbacks :- 1) The car park. Require skill and care if you're driving a big car (Vellfire, Hilux, SUV) 2) The elevators. Waiting time at least 5 minutes when there's a crowd (and there's always a crowd!) Parking fee @ RM5/- per entry, not per day as stated on some websites Overall, will return :)

Rm 5 per entry for parking. There is ev charger too but need bring own cable. Good stay overall

I had an absolutely fantastic experience at this place! It's worth every penny. The facility is modern, and its central location makes it even more convenient. No complaints whatsoever – a perfect choice!

Nice place and great services!very recommended either for family or solo traveler

service good facilities very convineint

Best stay so far

Super

There was an additional 10RM cash charge. When I asked why it was collected, he replied that it was a service charge that Trip.com didn't charge. Don't know if it's true or not.