Santa Grand Classic Kuala Lumpur, Chinatown

Santa Grand Classic Kuala Lumpur, Chinatown Reviews

Santa Grand Classic Kuala Lumpur, Chinatown

Lot 1 & 3, Lebuh Pudu, City Centre, 50050 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50050, MalaysiaView Hotel Details
Santa Grand Classic Kuala Lumpur, Chinatown
Santa Grand Classic Kuala Lumpur, ChinatownSanta Grand Classic Kuala Lumpur, ChinatownSanta Grand Classic Kuala Lumpur, Chinatown
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Santa Grand Classic Kuala Lumpur, Chinatown Guest Reviews

4.3/5
Very Good
140 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(140)
Positive reviews(132)
Reviews with photos/video(58)
Great service(35)
Easy to get around(14)
Great value for money(12)
Average sound insulation(10)
Close to metro(7)
Convenient for shopping(7)
Comfortable bed(6)
Tasty food(5)
Negative reviews(8)
Anonymous User
Family Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Good stay , but problem when night , many homeless people will sleep around outside hotel , will feel danger if walk alone , breakfast basic only ,
Mohamed Afeeq
Studio Suite
Stayed in Sep 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Sep 8, 2024
The hotel was located next to Central Market, with nearby shops public transport. The room was very clean, well taken cared and maintained. The bathroom was in clean condition however it does take a while for the water to warm up. For the rate that I got, I would definitely stay here again
Guest User
Family Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Stayed there for a week with 2 young kids (1 yr & 4 yr old). Location is excellent, rooms are neat and new. Has solid amenities, great staffs who are polite and helpful. My only gripe is the breakfast buffet’s variety is very limited but still palatable with kid friendly options.
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
7 review
3.5/5
Posted on Jul 14, 2024
Breakfast is very very very limited…not satisfied…rooms are very very small…no help from the staff…location is good
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Travel with friends
2 review
3.7/5
Posted on Jul 5, 2024
Location is great. Located in the heart of KL Pasar Seni area. Easily accessible via MRT or LRT Pasar Seni. Room is small
Guest User
Studio Suite
Stayed in Jun 2024
Couples
1 review
4.0/5
Very Good
Posted on Jul 4, 2024
Location: Basically right outside Central Market which sells many handicrafts, traditional clothing and souvenirs. There’s also air conditioned F&B places within Central Market. A short walk to Petaling street which has many famous restaurants and cafes. However, do note that there are quite a number of homeless men sleeping around the area. In the morning, there will be kind souls buying them breakfast so you might see a group of them gathering around to receive the food. It didn’t make me feel unsafe, but wouldn’t recommend to families with children or solo/female travellers. Room: Pretty decent room with clean bedding and toilet is well maintained. Hotel building is not tall so don’t expect a view. Rooms are quite closely packed, might be able to hear your neighbour’s door being knocked or if they talk loudly.
Lisandrew
Superior Queen Room
Stayed in May 2024
Couples
9 review
2.7/5
Posted on May 13, 2024
Santa Grand classic location is very strategic, near to Central Market. However, the cleanliness of the hotel needed to be improved. Breakfast has very limited options. The hotel surroundings are occupied by many refugee or homeless people, very dangerous and smelly.
Adzie
Studio Suite
Stayed in May 2024
Solo travelers
8 review
3.7/5
Posted on May 5, 2024
Not so spacious room but the bath tub really big. However, no hot shower or we need to wait for a long time before water getting hot. In terms of location, okay for daytime but nighttime definitely too dark and scary to go ard especially when central market closed. Breakfast good!
SyazwanH
Superior Queen Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on May 2, 2024
Affordable luxury alert! Clean room and toilet, comfy beds, refreshing swimming pools, plus easy access to Central Market and Petaling Streer Market. It's the perfect gateway!
6/7
ISyu
Superior Queen Room
Stayed in Apr 2024
Couples
7 review
4.0/5
Very Good
Posted on Apr 28, 2024
The check-in process was smooth, and we were given early check-in privileges. While inspecting the bed, we discovered a small pendant under the bedsheet, possibly left behind by the previous guest. This raised concerns that the bedsheet had not been changed or that it belonged to the staff. Despite the small size of the room, it was adequate for the price. The bed was notably comfortable. However, the water pressure was lacking at level 3. All basic toiletries were provided except for an iron, which had to be requested from the front desk. Breakfast was somewhat disappointing, with a limited spread primarily catering to Western tastes and lacking in quality. The coffee machine offered coffee with beans that seemed old and produced a subpar taste. The only local dish available was fried noodles (mee bodoh) without any additional ingredients such as chicken, and there was no sambal provided. In our opinion, if a limited quantity of food is offered, it should be of high quality. Tastier meals can be found outside the hotel. The rooftop swimming pool was decent with a nice view, although it may not be suitable for small children due to the lack of a lifeguard on duty and a depth of 1.2 meters. The gym was disappointing, but one positive aspect was the provision of facilities for disabled guests, such as a wheelchair automated lift to the swimming pool area. The hotel's best feature is its convenient location near the LRT/MRT/Central Market/Chinatown, with several convenience stores nearby.
Shinni Ma
Superior Queen Room
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Celebrated my bf's birthday here and both of us loved the stay! 🥰
JL0317
Family Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 6, 2024
Outstanding staycation experience. Room is clean and spacious, it's surprisingly that bed is comfortable. Soundproof is good and had a nice sleep whole night. Hotel is next to Central Market, Chinatown, restaurants, convenient shop etc. . Walking distance to MRT/LRT station. Hotel has small swimming pool which can see sunset view. My kids and I very satisfy this hotel's experiences.
TY Ching
Studio Suite
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Great locations next to central market and few min walks to petaling street and merdeka square, there are convenient stores within walking distance, at night there are a lot of food choices outside of the hotel, staffs are all very welcoming and friendly, breakfast choices are quite good, hot water for showering take times to heat up, birds chirping were quite loud as our room were next to the trees, you will see homeless man outside of the hotel but they are harmless tbh
S_Big
Superior Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Apr 19, 2024
Clean room, Breakfast good, Great Location near LRT and Central market.
Guest User
Studio Suite
Stayed in Sep 2024
Couples
21 review
4.5/5
Great
Posted on Sep 7, 2024
If you book studio suite, there is birds noise while night time, can’t sleep well. Hotel staff can use DBKL apps to complain to DBKL, DBKL can put something to expel birds permanently. Not to kill them. Drainage got strong smell, already reflected to staff.