Tee Mashinini
March 1, 2025
The receptionist was incredibly rude and shouted at some customers in front of me.
The room itself was in a terrible condition - dirty sheets, a musty smell that made it hard to breathe, and worst of all, cockroaches. The pillows were uncomfortably hard, and the overall cleanliness was unacceptable.
The bathroom was just as bad - filthy, lacking toilet paper, and clearly not well-maintained. Given these conditions, I felt uneasy staying there, but I had no choice as I had already booked my stay.
I rarely leave negative reviews, but I feel it's important to warn future guests. This hotel needs serious improvements in cleanliness, maintenance, and customer service.