Princess Paradise Koh Phangan

Customer service very poor at check in they take you too your room no here’s the pool here’s where you go for breakfast just leave u to work it all out yourself! Drinks 4 times the price then anywhere else! Cocktails are terrible no alcohol taste more like a smoothie . No one was sat watching the sunset on the beach I assume this is why! We also noticed people round the pool bring their own drinks which when u can buy a soft drink for 22 baht but hotel charge 180 baht not surprised ! Breakfast u order both our eggs all come out cold not worth the extra money for the breakfast better too eat out! Staff sit on the desk on their phones during breakfast service . Nice pool but the beach the hotel let non hotel guests sit on the beds when guests pay £200 plus a night for the supposed private beach. My booking was for a late check out when I asked they said yes you have a late check out but u can’t have it as new guests coming (makes no sense) This is not a 4 star hotel. They also only provide one bottle water in room (all other hotels we stayed in was two in the bathroom two in the fridge) Another note when I went in to the toilet next to the bar it was blocked I reported it to staff when I went there later on still has not been fixed. Don’t book this hotel save your money and splurge at Vanee Gold Sands or Explorer . So disappointing staff don’t care it’s almost like they have your money so didn’t too provide a good series would not recommend or stay here again.

...Great atmosphere, great service from the staff, and will definitely come back again.It was a very memorable holiday.Quiet, suitable for relaxation, couples or families are also very good. very good. very good. very good. very good. very good.

From the moment our driver Boy picked us up we knew this place would be different. Best hotel pick up ever, made sure we had not only snacks but a range, as well as refreshments (non alcoholic) then he stopped so he could share a local street food delicacy with us. The hotel itself is tucked away on a steep slope but blends into the forest well with pool and beach metres from each other. Pool bar staff can make a decent cocktail. Main township is a 10-15 min walk on beach or road depending on your pace. Room was spacious but bathroom seemed to have list space the bedroom could have spared. Restaurant food was on point and did not have a bad meal with great views of Koh Samui to welcome you into your day. Overall good spot far enough away from the action of the town to be quiet but also close enough if you want to give it a shake.

Great hotel amazing staff I want ti say that the staff is the best in thailand specley kaow oat And zin zin And boy the driver We going to come back The bach and the pool is like a dream this The hotel.is apart of the neture And you gut a kaiak free for youmti use

We are a couple trip for 3 nights in this hotel. The hotel was incredible view. Thanks Khun Khao Oat and Khun Sprite from reception for organizing a scooter for up and amazing service. And Khun Beam to recommend the nice beach for sunset. We would recommend for hotel breakfast with a million of view. The pool and staff very good.