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Best Western Kernersville

Best Western Kernersville

4.3/513 Reviews
We stayed 2 nights. The halls needing vacuuming when we got there on a Thursday and needed it even more when we checked out on Saturday. It appeared as if our room had not been vacuumed when we arrived. The smell upon entrance into the hotel did not smell fresh or clean. The smell was terrible in the room! It was a moldy sewage combo smell. I have never ever stayed in any hotel that smelled this bad! It gave me a headache. The breakfast was a typical “free breakfast” (although I have had much better elsewhere). However, it had several signs limiting milk, yogurt and breakfast bars/muffins. I noticed the lady at the front desk was eating the same food as the “free breakfast” each day when we came down and was still eating as we left each morning. We saw another staff member eating a large amount of the “free breakfast” too in the dining area. Staff was not friendly but also not rude. We greeted the staff with a friendly hello and/or thank you. No smiles or responses.

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