Hotels Near Miejska Biblioteka Publiczna w Katowicach. Filia nr 12 in Katowice

I stayed at this hotel in December and have been hesitant to submit a poor review because, like so many other people in Poland, I am sure that the good people who work there are helping with the current crisis. But I’ve decided to share anyway. I would not recommend this hotel to international business or tourist visitors. Overall, it just misses the mark for both international travelers and tourists. Its location is walking distance to the historic center but not in it. Its room rates are reasonable but the banquet rates expensive. I was responsible for a group of over 15 guests who were attending an international conference. While the staff were pleasant, we had several instances of inflexibility. We would have spent more on catering had management agreed to work with our contractor on how to apportion room and catering rates. For my own stay, the staff could not produce an invoice showing the rates paid per night. In addition, when I went to check out, I discovered that the front desk had made an error in changing my checkout date, which I had requested. The hotel had already charged me credit card – without permission -- and demanded immediate payment for my final night. The front desk clerk refused to identify a manager for me to speak with. The hotel also charged the credit card of one of my colleagues without authorization.

O hotel tem um bom serviço de recepção, no entanto o inglês não é suficiente para nos ajudar a conhecer a cidade e por exemplo a encontrar um restaurante perto. Os quartos são muito bons mas em termos de silêncio deixam muito a desejar para um hotel de 4 estrelas, passei uma noite sem dormir porque no piso onde fiquei estavam alijadas muitas pessoas que passaram a noite a fazer barulho tanto no corredor como dentro dos quartos. Reclamámos para a recepção mas não foi suficiente. O restaurante do hotel é bom, mas serviram um prato frio ao meu marido e depois demoraram imenso a trazer outro prato.

Reading the hotel review you can wonder if it is a good choice.No less on the spot, I was crying in plus.The room is medium size, clean with comfortable bed. We have a kettle, coffee and tea, mineral water, air conditioning.In the hotel there is wellnes additionally paid , unfortunately only one sauna and swimming pool worked .Jacuzzi and 3 other saunas disabled.Breakfast varied everyone will find something for Hotel located near the highway A4 and shopping center,Three Ponds, far from the center of Katowic

I use the hotel several times a year. Nice rooms, shower, TV. Good option for stop in travel or accommodation before leaving to the airport. Good quality ratio to price.

Lovely hotel located on the edge of the city centre of Katowice. Very clean, quiet and well presented. The staff are very friendly and also speak good English. Check-in was swift, taking literally 60 second to get the door keys. We didn't take advantage of breakfast as we were out of the hotel both days before breakfast service started. The hotel is easily found by taking a tram from the city to Katowice Graniczna tram stop, walk past Lidl and it's on the left.

At the time of booking this was one of the cheaper options in Katowice and by far the best value for money. We stayed there for 1 night. The hotel has been recently renovated and it looks much better inside than it does in the pictures, which as of May 2019 are not up to date. It is conveniently located next to the A4 highway, with plenty of free parking space and supermarkets nearby. The room was modern, spotlessly clean and all appliances were new, with a comfortable bed and a top rain shower. For longer stays it could use a desk. Breakfast was good with enough variety, high quality food and delicious bread. Not too many vege options as far as I remember. The one shortcoming was service. There was only one receptionist on Friday evening who was very helpful but did not speak English. If you happen to arrive just after a bus tour, your check-in can take a while.

we visited tis hotel for the second year in a row. if in the first year we were just surprised by such a good service, this year we realized that this high standard of this place is their normality. I definitely recommend visiting and trying the Silesian menu and local drinks

Fantastic hotel located in the very centre of the city. The rooms are large by European standards. The furnishings give the impression of being new and modern. This is because the hotel is only five years old. In a bathroom a full set of cosmetics. But not in small tubes of 20 ml, when the gel runs out. Everywhere is clean and it seems that the highest standards of hygiene are respected. A few steps to the main square, opposite the historic castle, many shops and fast food around. A 24-hour grocery shop with a huge selection at petrol station BP, only 4-5 minutes walk. The hotel is located by a river, where there are walking and relaxation areas. It is known that the atmosphere and quality is created by people. I was extremely warmly welcomed by a lady from reception. She was very friendly, offered all kinds of help and everything seemed very professional, even though I checked in after midnight. I had previously exchanged a few emails with Martyna, the front office manager, who resolved all my concerns regarding the very late check-in and selected a room that I was happy with. In addition, I was given advice on what to visit during my stay. I appreciated the sweet gift and the welcome letter. The rooms do not cost much per night, for such little money a really high quality is offered. I have been to Hiltons on 4 continents, but this Hampton is much better than many Hiltons, which is the flagship of the company.

I booked this hotel mainly for convenience to get to Auschwitz for a 9.30am tour, but I also wanted to treat myself to the superior double room & the spa the evening before. Firstly, there were 2 single beds rather than a double (see photo) and they said sometimes in Poland a ”double” refers to 2 singles. It's misleading and I find it odd they're not more clear, especially as they must've had similar complaints about this before, so beware! Secondly, I went down to the spa to spend time in the sauna and jacuzzi but the area was drafty because the door to a strange patio area was open. I think this is where the outdoor pool normally is but there was nothing there but a couple of chairs and an umbrella, so this was another let down. Thirdly, and the worst thing of all, was the breakfast. Awful all round, I've only ever had as bad a breakfast once before and that was in a Travelodge. The coffee was bland, the choice of food was limited, a lot of the spread was cheaply presented and nothing like the photos, so beware. Worst of all was the fruit which was rancid, literally. See my photo, it's quite unbelievable. Also, rather disappointingly, I was looking forward to having a pint in the cellar bar but I discovered it was only open certain evenings, I was gutted, nothing seemed to be going right here. The only reason I gave this 2 star rather than 1 was because of the dinner. I had purchased it as part of a package with the room and had it in a restaurant attached to the hotel. After reading the menu for a while the waitress told me I needed another menu for the package deal so of course I was suspicious. I've taken a photo of this menu as you should be aware the choice is limited. I ordered the zur, dumplings & tiramisu. For all I know it was all defrosted but to be fair it tasted really good, so this was a saving grace. Anyway, please beware of my points, its not a great hotel but it is just a 5-10 minute taxi ride to Auschwitz (1) so it is convenient, though there will be closer smaller hotels or B&B's that are a closer walking distance I'm sure. I have been totally transparent with this review and often I wish hotels could do the same, please don't be surprised if your stay is not as good as you expected.