Top rated hotels in Karuizawa

Karuizawa Prince Hotel East
4.6/5102 Reviews
Black Diamond members specially give a thumbs up to Zhang at the front desk 👍 I never have the time to write reviews Today I was touched by Zhang's service The service of Zhang at the front desk can be regarded as the brand of Prince Hotel in Karuizawa The story is like this: ”On the day of check-in, I was overwhelmed by the atmosphere of the shopping mall around Prince Hotel The cabin I booked has a good layout with two rooms, and a living room in the middle, which is more than enough for 3-4 people. When I fell asleep at night, I noticed the noise of the snowmaking machine at the ski resort. I have a very sensitive hearing, so I immediately contacted Ctrip's one-to-one customer service and the hotel front desk, and got a response very quickly. The Japanese night shift staff at the front desk communicated well and considered that it was very late, so they let us stay in the hotel building for one night and adjust the room the next day. The next day, Zhang, a Chinese at the front desk, drove the hotel car to the cabin very coolly to help us move our luggage into the hotel building. It was very friendly to hear Mandarin. Zhang was very patient and carried the luggage and drove to help us deliver the luggage to the new room. During the period, he also introduced the hotel and surrounding consultation. The services we needed in the future were also provided. It is well known that the Japanese service industry is excellent. When meeting compatriots in a foreign country, the language communication is smooth and they get real service and help. This hotel experience is the most satisfying one in the past ten years of traveling in Japan.
The Prince Karuizawa
4.6/583 Reviews
Stayed in Cottage Type A with two kids. There is the hotel van that will send you to your cottage from the hotel reception. You just have to let the staff know. They will also pick you up from the cottage if you want to go nearby places. The prince shopping outlet is a 5 min walk away. The ski school and slope are also within 5 min. The cottage is clean but there may be some creepy crawlers around (spiders). The bathroom is challenging to bathe in the winter because it is small and clothes may get wet. The toilet is separate though. Overall, it was a wonderful stay and I’d stay here again if I return next time.
Karuizawa Prince Hotel West
4.5/5512 Reviews
Traveling with 2 teenagers. This is not a suitable place for them. Check in at 3pm. You can check your luggage early. But, during this waiting time, you can only go for outlet shopping. Sadly, not for teenagers ! Staff are fine but quite fixed. For example, we arrived at 1030 and one teenager asked for using gym. They said no. It's his birthday, none is happy about this. At the early evening, I found you need to pay 2000 yean for each use of gym and hot spring. I feel this is silly. You are charging us anyway why not let us use and pay? Cottage: is cute and cozy but extremely oldx3. I think you can describe a vantage cottage. Clean but a bit of natural symphony from outside. Buffet dinner: selection if food was ok. Western, Chinese and Japanese. But certainly the entire area are a bit of pricy. 9000 yean plus 18% charges. If you dont have a choice , this is acceptable. Or you can choose to eat early at the outlet area. Hot spring: outdoor and indoor. Very nice setting but you pay 2000 per use. Overall, this area is pretty pricy. But if you are here to chill this should be nice but with teenagers I would say they rather live in Tokyo like a cheap hotel not this. They don't appreciate this at all. I still appreciate the service and the experience.
Karuizawa Asama Prince Hotel
4.5/531 Reviews
We stayed for 2 nights this time on our second stay. 1We stayed in a family room for one night but it was very comfortable with ample size to spend with family 3 people. From the balcony you can see the golf course and Mt. Asama surrounded by nature, and your heart is calm. The hotel here is great with hot springs in the annex. It is very pleasant to be soaked in a bathtub while watching Mt. Asama during the daytime with good weather. The breakfast buffet was firmly equipped with infection measures and I was able to eat with peace of mind. I like it so delicious that fruit juice is added. The hotel staff is soft and only 々 who greets you when you pass. I was able to stay very comfortable.
The Prince Villa Karuizawa
4.9/59 Reviews
There are three rooms in the two-story villa, one of which has four beds and the other two beds. Each room has a bathtub. The open-air hot spring in the room is very small and can only accommodate one person, but the bathroom has a large jacuzzi and a TV. The vacation is really great. The ski resort is very close, and you can play at the age of three. Aolai has a few big names that are still expensive. The sukiyaki pot and teppanyaki in the hotel are great. If you bring children, it is more suitable than Hoshino, and Hoshino Hot Spring can not go. The hot spring in the hotel is already very good. There is a big supermarket, Delice, which is 15 minutes by taxi. You can buy things and cook in the room. The cooking in the room is very convenient. The waiter can wash the dishes. It is perfect.

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