Hotels Near Museum of History and Folklore, Karuizawa in Karuizawa

We visited Karuizawa in the winter and stayed at the Shinonome Salon. It's only about a 10 minute brisk walk from the Karuizawa shinkansen station along pavements so easy to pull your luggage along with you. The name is confusing but I guess they wanted to call their hotel a saloon but ended up spelling it like a hairdresser. Check-in was smooth and without incident. We arrived late in the evening and although only one person was on duty they did expect us. Our booking.com form was printed out ready for our check-in. There are no elevators in this hotel so you have to lug your baggage up the stairs yourself. The old man who I think is resident there tried to help but he struggled with our heavy suitcases. If you're not strong and your baggage is heavy you might want to request the bottom floor. One annoying feature of the hotel is that you cannot wear your own shoes past the lobby area. You need to switch out of your shoes and place them in the provided lockers and wear the provided slip-ons instead. Annoying but I can live with it. The rooms are small and the toilet tiny. But they are clean. No rollaways for a third person possible in this room. The two beds were small singles. I notice chips on all furniture in the room probably caused by suitcases hitting the furniture given the tight space available. While not pretty to look at it didn't take away from the cleanliness in general. The toilet has a japanese style bathtub which is deep and requires a big step over. Anyone with disabilities might find it a bit difficult. I guess the tub acts as a makeshift onsen. The room includes amenities but I recommend you bring your own soap and shampoo. Hotel amenities in Japan are micro sized and barely adequate and are just a token gesture. The room has a heater and kept the room warm but all the switches were in Japanese. I did figure out how to adjust the temperature eventually. Breakfast was good and adequate even for the largest of appetites and I recommend you include this in your stay. My android phone was able to pick up Wifi in the room but not Apple iPhones. They did say at check-in Wifi was available only in the lobby area. Overall a decent comfortable stay and will consider staying again in future.

Very good service. . Excellent location within 5 minute walk to shopping and dining area. Room and water pot a bit old.

Compared to Tokyo, Karuizawa has much fewer people. The hotel is one stop away from the station. The environment is very quiet and suitable for vacation. The rooms are in Western style, relatively large, clean and tidy, and the service staff are also very enthusiastic.

One of the hotels I don't want to teach a few of them. I renovated the place where it was the original 々 store and was in the hotel, but I had a good sense and stayed in New York well, but I feel like I remind you of that time. The size is sufficient and the amenities are substantial. The Japanese room I stayed in also has floor heating, so comfortable and so reasonable hotel is the first time. Usually stay in a foreign hotel chain, but it doesn't pull at all. The staff is also very friendly and polite. I would like to come again.

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

It suits those who purposely go for skiing and family trip. It closes to the rental shop of skii equipment and skii entrance. Even you can go back to hv lunch in the mid day. Hot spring is until 23:00 . No vending machine in the bldg

Because it was a business hotel price of the Chisan group, I was able to stay at a fairly good price in the Goto campaign. It was good to get a regional ticket for 2000 yen and buy beer and snacks at a nearby convenience store and stay cheaper than staying overnight. I wanted to see the red leaves of unba Ike pond, so I used it to go early in the morning in front of me, but it was the correct answer with breakfast plan. It was delicious! I will use it again

The front desk 竹村, on June 18th 10:50, she told us there’s no pick up service after check out (there is), without offering any assistance to deliver our bags to the station. We feel that the staffs are poorly trained when it comes to the hotel facility nor their communication skills. The hotel itself is highly enjoyable especially the hot spring! Everything is brand new and the surroundings are epic! I’m sorry to have to minus one star because of 竹村’s poor reaction to customers’ requests.

Good food, there are many to choose from. Spacious room The facilities are impressed.