Kyu-Karuizawa Hotel Shinonome Reviews

Not far from Karuizawa Prince Outlet.

After traveling for so many years, I must comment on this hotel: I chose this hotel for a summer study tour with my children this year. It is about a 10-minute walk from Karuizawa JR Station. I still walked with my children, and adults may be faster. The location is very good. It is also very convenient to walk to Yuntang Pond, the old Karuizawa shopping area, St. Paul Church, etc. Of course, you can choose to ride a bicycle. A little further south is Ohga Hall Theater and a children's playground. The facilities are very good. The children will play there for two hours every afternoon. The hotel staff is very nice. They called my name as soon as we arrived! And handed me the key. The breakfast is also delicious. Mr. Maruyama, the staff at the front desk, also gave the children ice cream and local Japanese cookies! The little sister who doesn't speak English also used the iPad translation software to understand my request. I couldn't find a shirt in the hotel. The manager Mr. Satou handled it in a very Japanese way. He apologized repeatedly and gave the children traditional Japanese cookies when we left. Because the flight was early in the morning, when we returned to the hotel the night before, the staff on duty at the front desk gave us a bag of food and drinks for breakfast! I have been traveling for so many years, and I have never seen a hotel treat guests like this! When we left at 5:30 in the morning, I thought there would be no one at the front desk so early. When I left the key on the counter, Mr. Maruyama came out, opened the door for us, sent us out, stood at the door of the hotel and said goodbye to us, and watched us leave. When we walked to the intersection and looked back, he was still standing there waving at us. It was a warm and beautiful Japanese way of seeing off guests... Thank you to the staff of the Shinonome Hotel! It added wonderful memories to our trip! Highly recommended to friends who travel to Karuizawa! Not only is there the most unique moss garden in the world, but also the most sincere service from Japanese friends! Thank you Shinonome, miss Shinonome!

The room is clean but small, lots of plugs. Breakfast is a satisfying set, Wi-Fi is not strong.

I really like the temperature in Karuizawa. I went there during the summer vacation and it was almost 10 degrees cooler than Tokyo. It felt a bit like autumn. The hotel is in the woods, very quiet. The breakfast is provided for each person, but it is freshly made and tastes good. It’s not far from Karuizawa Train Station, just a few minutes’ taxi ride and about 15 minutes’ walk.

Very good hotel, far from the station! But the parking lot in front of the door is huge! For our self-driving! Very convenient! Breakfast is western style! delicious! I don't usually eat western breakfast! But the Western breakfast here is delicious! ! !

The environment is comfortable and the hotel service is attentive. It's like staying in a fairy tale cabin

I was satisfied with the location near Karuizawa Station. However, the bathroom in the room was old and I was worried about the smell of the unit bath. Amenities are minimal, so I think it's better to bring your own toothbrush and razor. Also, at night, the comforter on the bed was not thin for summer, and it was difficult to adjust the temperature of the air conditioner, so it was difficult to sleep, so it might be better to have a blanket to sleep comfortably. The next morning, my throat was dry, so I think I need a mask. The price was not so cheap because it was the peak season, and this quality was disappointing.

The main reason is that the room is small and expensive, maybe because it is in a scenic area.