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Top rated hotels in Karuizawa

Karuizawa Prince Hotel East
4.6/593 Reviews
Black Diamond members specially give a thumbs up to Zhang at the front desk 👍 I never have the time to write reviews Today I was touched by Zhang's service The service of Zhang at the front desk can be regarded as the brand of Prince Hotel in Karuizawa The story is like this: ”On the day of check-in, I was overwhelmed by the atmosphere of the shopping mall around Prince Hotel The cabin I booked has a good layout with two rooms, and a living room in the middle, which is more than enough for 3-4 people. When I fell asleep at night, I noticed the noise of the snowmaking machine at the ski resort. I have a very sensitive hearing, so I immediately contacted Ctrip's one-to-one customer service and the hotel front desk, and got a response very quickly. The Japanese night shift staff at the front desk communicated well and considered that it was very late, so they let us stay in the hotel building for one night and adjust the room the next day. The next day, Zhang, a Chinese at the front desk, drove the hotel car to the cabin very coolly to help us move our luggage into the hotel building. It was very friendly to hear Mandarin. Zhang was very patient and carried the luggage and drove to help us deliver the luggage to the new room. During the period, he also introduced the hotel and surrounding consultation. The services we needed in the future were also provided. It is well known that the Japanese service industry is excellent. When meeting compatriots in a foreign country, the language communication is smooth and they get real service and help. This hotel experience is the most satisfying one in the past ten years of traveling in Japan.
Karuizawa Prince Hotel West
4.5/5456 Reviews
Traveling with 2 teenagers. This is not a suitable place for them. Check in at 3pm. You can check your luggage early. But, during this waiting time, you can only go for outlet shopping. Sadly, not for teenagers ! Staff are fine but quite fixed. For example, we arrived at 1030 and one teenager asked for using gym. They said no. It's his birthday, none is happy about this. At the early evening, I found you need to pay 2000 yean for each use of gym and hot spring. I feel this is silly. You are charging us anyway why not let us use and pay? Cottage: is cute and cozy but extremely oldx3. I think you can describe a vantage cottage. Clean but a bit of natural symphony from outside. Buffet dinner: selection if food was ok. Western, Chinese and Japanese. But certainly the entire area are a bit of pricy. 9000 yean plus 18% charges. If you dont have a choice , this is acceptable. Or you can choose to eat early at the outlet area. Hot spring: outdoor and indoor. Very nice setting but you pay 2000 per use. Overall, this area is pretty pricy. But if you are here to chill this should be nice but with teenagers I would say they rather live in Tokyo like a cheap hotel not this. They don't appreciate this at all. I still appreciate the service and the experience.
Ikoi Villa
3.9/514 Reviews
The villa is in a very quiet villa group, and the air is very good. From Karuizawa Station, you can take the bus to Yukawa, and it takes less than 10 minutes to get off the bus. Or take the Nakakaruizawa one stop to Nakakaruizawa, and then walk for 17 minutes. This path is not recommended at night because it passes through an unlit alley and a cemetery. The hotel is almost entirely self-service, and you fold the mattresses and quilts yourself. Each room has a bathroom. When taking a bath, it is a public bathhouse. It is not possible for two people to wash together in the bathhouse. It is a bit crowded for three people. The hotel's nearest convenience store is a 10-minute walk away. The 711 here is open from 6 am to 11 pm. The Stone Church is 7 minutes away from the convenience store. The price/performance ratio is pretty good. Bicycles can be rented at the entrance of the hotel. Please confirm with the front desk for details.

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